Business Details
Emergency
services
Your Trusted GP Practice in Cardiff
Fairwater Health Centre is a dedicated primary care practice committed to delivering comprehensive medical services to the Cardiff community. With a focus on preventive care, chronic disease management, and patient education, we utilise advanced clinical systems to ensure continuity of care. Our team of experienced GPs, nurses, and healthcare professionals adheres to strict confidentiality protocols while maintaining compliance with NHS standards and GDPR regulations.Through digital platforms like eConsult and online prescription services, we enhance accessibility while prioritising patient safety. Our practice actively participates in community health initiatives, including vaccination programs and health awareness campaigns, to improve local wellbeing. Regular audits and quality improvement processes ensure we maintain the highest standards of medical excellence and patient satisfaction.
Services
Antenatal Care
Child Health Surveillance
Childhood Immunisations
Diabetic Clinic
Family Planning
Highlights and features
- We offer comprehensive primary healthcare services for all ages
- Our practice utilises secure digital platforms for convenient access
- We maintain strict GDPR-compliant data protection protocols
- Our team includes experienced GPs and specialist healthcare professionals
- We provide patient education resources for informed healthcare decisions
Services
Antenatal Care
Our midwife-led antenatal clinic provides comprehensive pregnancy care every Friday afternoon. We offer routine check-ups, health monitoring, and specialist support for expectant mothers. Our service includes guidance on nutrition, birth planning, and postnatal care to ensure optimal maternal and fetal health outcomes.
Child Health Surveillance
Wednesday afternoon clinics focus on child development assessments through collaborative care between practice nurses, health visitors, and GPs. We conduct routine developmental checks, immunisation updates, and provide parental guidance to support healthy childhood growth and early identification of developmental concerns.
Diabetic Clinic
Specialist diabetes management available on Tuesdays and Thursdays. Our clinics offer blood sugar monitoring, medication reviews, dietary advice, and complication prevention strategies. Patients receive personalised care plans and education to effectively manage type 1 and type 2 diabetes through regular specialist consultations.
Family Planning
Daily family planning services provided by practice nurses include contraceptive advice, emergency contraception, and sexual health education. We offer comprehensive guidance on all contraceptive methods except coil fitting, ensuring patients make informed decisions about reproductive health and family planning.
Phlebotomy Service
Regular blood testing available Monday, Tuesday, Thursday, and Friday mornings. Our phlebotomy service supports diagnostic testing for various conditions, including cholesterol screening, anaemia checks, and monitoring of chronic diseases. Appointments ensure efficient sample collection and timely laboratory analysis.
People
Alistair Brook
Practice Manager
Experienced healthcare administrator overseeing daily operations and patient services at Fairwater Health Centre. Ensures compliance with NHS standards and manages practice policies.
Dr Shon Phillips
Practice Complaints Officer
Medical director responsible for maintaining clinical standards and addressing patient concerns. Oversees quality improvement initiatives and clinical governance procedures.
Questions
How do I book a GP appointment?
Use our eConsult system for routine appointments or contact reception during opening hours for urgent matters.
Can I request repeat prescriptions online?
Yes, through our website, NHS app, or nominated pharmacy. Allow two working days for processing.
What are your out-of-hours services?
For emergencies between 6:30pm-8:00am, call 111 or visit NHS 111 Wales website for urgent care.
Do you offer vaccination services?
Yes, including routine childhood immunisations, seasonal flu jabs, and adult vaccination programs as recommended by NHS guidelines.
How can I access my medical records?
Submit a subject access request through reception. You'll need identification to view or obtain copies of your records.
Are online consultations available?
Yes, through our eConsult platform, PATCHS, and Accurx systems for non-urgent medical inquiries and follow-ups.
Reviews (6)
C.
Oct 31, 2021
Report
Amazing Dr service however the receptionist is EXTREMELY rude! Heard her on the phone to my nan and her attitude was inappropriate! Vulnerable people could be coming here and they shouldn't be dealing with that.
Tobias Hewett
Apr 12, 2021
Report
Incompetent in every sence. Rude receptionist, and the doctors HAVEN'T a CARE in the world, they just brush the problems under the carpet, instead of fixing them. So sad. My dauther had to find another Gp and we found out that the problem was easily fixed, instead of maintaining with medication. Stay well away from these cowboys
Mathew
Apr 10, 2021
Report
Honestly the worst Gp I,'ve ever encountered. These people like to keep you ill. Always new doctors coming and going. Aviod if you want to stay healthy!
Moh In Britania
Mar 09, 2021
Report
All my appointment is available on request to be in a time good service and nice staff it takes me only five minutes to be seen by a doctor waiting outside the Fairwater health centre Cardiff only five minutes
E. Tinos
Aug 27, 2019
Report
Well, this place is more like a business rather than clinic, they will give you appoint only after 6 weeks from today under the condition that they will decide which doctor will see you, if you want to see your trusted doctor you will have to wait for longer time. Almost all the doctors I've seen in this clinic seemed to be doing a routine day to day job without any interest in my problem, and unfortunately this isn't just my personal opinion. When you deal with health care one of the most important things is compassion specially with people suffering from depression.
Andrew McEwan
Jul 27, 2019
Report
Good experience with Fairwater Health Centre. Thorough and attentive when I went with a foot injury recently, and otherwise a good practice over the last 2 years of experience providing care for my family.
