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21 Years
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Emergency
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Trusted Recruitment & Training Services in London
At Yvonne Lewis Group, we bring over two decades of expertise in recruitment and training, specialising in the supported housing sector. Our mission is to empower organisations by delivering innovative recruitment solutions and comprehensive training programs tailored to evolving industry needs. With a deep understanding of regulatory requirements and sector-specific challenges, we connect skilled professionals with public and private sector clients across the UK. Our tailored approach ensures placements align with organisational goals, fostering long-term relationships built on trust and mutual growth.

We prioritise responsiveness, maintaining 24/7 availability to address urgent staffing requirements while upholding rigorous quality assurance standards. Through a commitment to diversity and inclusion, we strengthen workplace cultures and support vulnerable communities. Our training initiatives equip teams with job-specific skills, promote safety compliance, and enhance workforce efficiency. By combining sector knowledge with a personalised service, we help organisations overcome staffing challenges while advancing candidates' careers in social housing and related fields.
Services
Permanent Recruitment Temporary Staffing Emergency Cover Safeguarding Training Lone Working Training
Details
  • Year established: 2005
Highlights and features
  • We offer 20 years of specialist recruitment experience in the supported housing sector
  • Our tailored solutions address unique organisational challenges with precision
  • 24/7 availability ensures immediate response to urgent staffing requirements
  • Diversity and inclusion practices strengthen workplace cultures and community impact
  • Comprehensive training programs enhance workforce compliance and professional development
What people say
Sector expertise Responsive service Quality placements Tailored solutions Reliable partner
Services
Permanent Recruitment
Our permanent recruitment service matches skilled professionals with organisations seeking lasting placements. We conduct detailed needs assessments and rigorous candidate screening to ensure cultural and operational alignment. With sector-specific expertise, we prioritise candidates who demonstrate both technical competence and commitment to social housing values, ensuring sustained performance through regular post-placement follow-ups.
Emergency Staffing
24/7 emergency staffing solutions address unexpected absences with rapid deployment of qualified personnel. Our pre-vetted candidate pool enables immediate response while maintaining service quality standards. This service includes dedicated bookings support and achieves 99% shift coverage, minimising operational disruption during critical periods across supported housing and social care environments.
Safeguarding Training
Specialised safeguarding programs equip staff to protect vulnerable adults and children. Training covers abuse recognition, legal reporting obligations, and safety protocol implementation. Participants learn to develop action plans for safeguarding concerns while fostering a culture of safety within housing organisations, ensuring compliance with current regulatory requirements across the UK.
Lone Working Support
Tailored training enhances safety for professionals working independently in housing environments. Programs address risk assessment, emergency communication protocols, and confidence-building techniques. Participants gain practical skills for managing challenging situations while maintaining productivity, with a focus on duty-of-care compliance and incident prevention strategies for remote or isolated working conditions.
Volume Recruitment
Scalable solutions manage large-scale recruitment projects for housing organisations. Our streamlined process combines custom team-building with compliance assurance, supported by dedicated project management. This service specialises in rapid deployment of multiple staff members while maintaining quality standards, offering cost-effective resourcing for organisational expansions or new service implementations across the social housing sector.
Questions
What recruitment services do you offer?
We provide permanent, temporary, and emergency staffing solutions alongside specialist training programs for the supported housing sector.
How do you ensure quality candidates?
Through rigorous screening processes, sector-specific assessments, and cultural fit evaluations developed over 20 years of industry experience.
Do you offer 24/7 staffing support?
Yes, our emergency cover service operates 24 hours a day with 99% shift coverage across the UK.
What training programs are available?
Specialist courses include safeguarding, lone working safety, welfare systems navigation, and compliance training for housing professionals.
Which areas do you cover?
We operate nationwide across the United Kingdom, supporting both urban and rural housing organisations.
Reviews (7)
Sean Mac
Nov 18, 2021 Report
Critical:Professionalism
Just been fired after 2 weeks. Apparently enquiries regarding payslips and payment when you haven't been paid is a problem. Truth is its a very small company, no n phone calls coming I'm and business virtually nonexistent. They obviously cogent afford someone on my salary!
Sean McPhillips
Nov 17, 2021 Report
Critical:Professionalism,Quality,Responsiveness,Value
So many other options. Why work for these unprofessional people? Such a bad company ran by a terrible Director who is bound to go out of business one day if they don't change pretty much everything
Sean & Stace Muzik
Nov 08, 2021 Report
Terrible company, how they're still in business is quite simple k y amazing. I would not refer anyone to this company. Absolutely terrible!
Lydia Suleaudu
Oct 18, 2018 Report
Please I am begging everyone to be aware of this company, they would rip you off when possible. if you are a causal staff working for them, make sure you have you ALL prove of assignment because they may never pay your wages, someone describe them as targeting vulnerable people that is an understatement. My review is they deserve a 0 star from me
Debora Galrinho
Oct 08, 2018 Report
Awesome team, very approachable, willingness to help everyone from clients to temporary agency staff. Working in the care sector is a privilege and a honour to be able to contribute to our society sustainability by helping people in need. I would highly recommend Yvonne Lewis Group to kindred Support Workers looking for flexi-time work.
Honey
Sep 02, 2018 Report
Lovely agency to work with. Loads of flexibility and variety in terms of work. The staff are friendly and always ready to help as best as they can
Christina Akpowowo
Jun 01, 2018 Report
It has been a journey of training,experiences, discovering job opportunities and varied job roles. My personal experience with Yvonne Lewis Group (YLG) was initially one of uncertainty but I was determined that they know that I am here for the long haul. I asked questions that needed answers which they came back to me. When uncertain of my job role,I have called the office and received information and support to assist me. They asked my preference in jobs I sought and suggested related shifts. I had the opportunity to work in roles I knew little about but I was supported along the way and thrived