Business Details
27 Years
experience
Trusted Private Household Staff Recruitment in London
Established in 1999 by former royal butler Steven Randolph, our agency has built a reputation as the most discreet and trusted provider of private household staff in the UK and internationally. With over 25 years of combined experience, our multilingual consultants specialise in recruiting high-calibre professionals for private households, family offices, and luxury hospitality sectors. Our team's deep industry knowledge spans roles from house managers and butlers to private chefs and VIP event staff, serving royal households, high-net-worth individuals, and prominent business figures.We maintain rigorous standards of discretion and excellence, operating with a flexible 'can-do' attitude that adapts to evolving client needs. Our consultants, many of whom have direct experience in private households, ensure precise candidate-client matching through fluency in six languages. Having served generations of clients across 25 years, we continue to uphold our founding principles of dedication, discretion, and trust while maintaining cutting-edge relevance through digital recruitment solutions.
Services
Housekeepers
Private Carers
Butler Hire
Private Chef
VIP Event Staff
Housekeeper Training
Nanny Recruitment
Domestic Couples
Executive Assistants
Laundry Staff
Details
- Year established: 1999
Highlights and features
- 25 years of specialist experience in private household recruitment
- Multilingual consultants with direct industry experience
- Proven track record serving royal households and high-net-worth clients
- Global network with local expertise in key international locations
- Commitment to absolute discretion and tailored service
What people say
Highest levels of service
Supportive and helpful
Professional team
High profile clients
Excellent and professional
Services
Housekeepers
We provide thoroughly vetted housekeeping professionals for both live-in and live-out positions across the UK and internationally. Our candidates maintain the highest standards of cleanliness and discretion, serving private households and luxury estates. With flexible availability for permanent, temporary, and seasonal roles, our housekeepers adapt to clients' specific routines and requirements while maintaining strict confidentiality.
Private Carers
Our private carer recruitment service connects clients with compassionate, experienced professionals for both short-term and long-term care needs. These specialists provide tailored support for children, elderly individuals, or those requiring medical assistance within private households. All candidates undergo rigorous background checks and demonstrate proven experience in delivering discreet, high-quality care services across various domestic settings.
Hire a Butler
We source elite butler professionals with impeccable service standards for private households and VIP events. Our candidates possess extensive experience in protocol management, household operations, and guest services, maintaining the utmost discretion at all times. Available for both permanent placements and special events, our butlers ensure seamless execution of domestic and hospitality duties to the highest international standards.
Private Chef
Our private chef recruitment service provides access to world-class culinary professionals for permanent, temporary, or event-based positions. These chefs specialise in creating bespoke dining experiences tailored to clients' preferences while maintaining strict confidentiality. With expertise ranging from Michelin-trained chefs to specialists in dietary-specific cuisine, we ensure perfect matches for both personal and VIP event requirements.
VIP Event Staff
We supply highly trained event staff for one-off parties and world-class events across the UK and internationally. Our team includes professional butlers, cocktail bartenders, and hospitality staff with proven experience in luxury event management. Each candidate demonstrates exceptional service standards and discretion, ensuring seamless execution of high-profile events while maintaining the strict confidentiality required for VIP clientele.
People
Steven Randolph
Managing Director
Founder of Randolphs with over 25 years' experience in private and corporate VIP hospitality, previously serving as royal butler. Established the company's reputation for discretion and excellence in household staffing solutions.
Eva
Senior Recruitment Consultant
Experienced recruitment specialist focusing on private household placements, leveraging extensive industry knowledge to match candidates with high-net-worth clients across the UK and internationally.
Desrin
Senior Consultant & Office Manager
Manages both recruitment operations and office administration, combining deep understanding of household staffing needs with organisational expertise to ensure seamless service delivery.
Anais
Senior Recruitment Consultant
Specialises in connecting elite candidates with private clients, maintaining the company's high standards through rigorous vetting processes and personalised service approach.
Questions
What types of private household staff do you recruit?
We recruit for all private household roles including housekeepers, butlers, private carers, chefs, nannies, executive assistants, and VIP event staff across the UK and internationally.
How do you ensure candidate quality?
Our rigorous selection process includes background checks, experience verification, and language proficiency assessments, with consultants drawing on direct industry experience to evaluate candidates.
Do you operate outside the UK?
Yes, we provide staffing solutions across Europe, Switzerland, the Middle East, and other international locations through our global network of local experts.
What makes Randolphs different from other agencies?
Our 25-year heritage, multilingual team with direct household experience, and commitment to absolute discretion set us apart in premium private household recruitment.
Can you handle urgent staffing requirements?
Our flexible 'can-do' approach enables rapid response to urgent staffing needs while maintaining our strict quality standards for both temporary and permanent placements.
Reviews (5)
Tomasz Marciuk
Jul 25, 2021
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Really good agency offering work mostly for high-end prestigious clients. Management acts professionaly giving an opportunity to grow. Kristopher Krupski is on the top of his duties, ensuring that you and the client you work for, both have a great experience. He is also very responsive, and he keeps his word. You will get an honest answer regarding anything you ask him for.
Iwona Krzystyniak
Jan 15, 2021
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One of the best agencies I have had the opportunity to work with. Perfectly and professionally carrying out the recruitment process. A lot of questions that aim to match the candidate to the best role. Special thanks to Neil, who offered me a fantastic role and provided interest and support all the time. And also for Jordan, supporting Neil's actions. I want also to say a lot about Kris, whom I had contact with for some time regarding temporary offers. He is very professional as well. A fantastic agency with a lot of interesting offers - permanent and temporary work. Full professionalism!
Steven Mcmahon
Jan 06, 2021
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Simply a fantastic agency, I have worked for Randolphs for nearly 20yrs, and it has been a pleasure, they ! (Steven, Graeme and the rest of the team) look after staff very well and expect very high standards from you in return, the personal touch they have ensures that clients/assignments can be matched with the best suited staff candidates whether in the UK or all over the world, truly first class.
Ana M.
Dec 12, 2020
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I keep recommending Randolphs everytime I see the opportunity, they are the best agency I have been with: very professional, friendly and always keep you informed of any change throughout the process, which is very important. Most agencies lack of communication and interest is devastating! But I feel in Randolphs they care 100%, listen to your needs and value your experience. Anas is absolutely amazing and is helping me find my next nanny position. Thank you so much for your good work!
Silvia Fialka
Nov 28, 2020
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Simply one of the best agencies I have ever dealt with, perhaps the best. From the very start my experience with them was nothing but professional with fast response, fantastic communication and very proactive to find me the desired role. I was looked after by Antonia and I must say she is exceptional at her craft. Her communication with me regarding relevant opportunities was superb throughout my whole job search. I never had to wait or feel unsure about whether I would be put forward for roles I was truly interested in. A very honest collaboration which I appreciate immensely. She always kept
