Business Details
40 Years
experience
Emergency
services
Trusted Nursing Care in Wirral
Established in 1986, we have dedicated ourselves to providing high-quality nursing care within a homely environment. Our mission remains rooted in balancing compassionate care with professional excellence, serving both local authority-funded and privately funded residents. As an independent non-profit charity, we reinvest in facilities, staff training, and services to maintain our reputation for affordable, exceptional care. Our team of experienced professionals delivers 24/7 support, prioritising individual wellbeing alongside medical needs. We foster a family-like atmosphere, ensuring residents and their loved ones feel valued and involved in our community.Regular meetings with families, online newsletters, and volunteer opportunities strengthen these connections. Our commitment to staff development ensures consistent, high-standard care, with many team members staying with us for years. Located in Wirral, we serve Cheshire, Merseyside, and beyond, offering specialist nursing for complex care, dementia, palliative support, and respite stays. Regulatory inspections confirm our adherence to standards, and resident testimonials highlight our dedication to dignity and comfort. Through donations and community support, we continue enhancing our services to meet evolving care needs.
Services
Residential Care
Dementia Care
Palliative Care
Respite Care
Complex Care
End-of-Life Care
24/7 Nursing
Social Activities
GP Access
Physiotherapy
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in specialist nursing care.
- Our staff receive ongoing training and support for professional excellence.
- We maintain high staffing levels for consistent, personalised care.
- Our home combines a family atmosphere with medical expertise.
- We reinvest in facilities and services as a non-profit charity.
Associations and certifications
- CQC
What people say
Exceptional 24/7 care
Staff patience and kindness
Well-maintained gardens
Personalised care plans
Responsive to concerns
Services
Residential Care
Our residential care provides a safe, supportive environment for individuals needing daily assistance. With private rooms and communal spaces, residents enjoy social activities, meals, and personal care tailored to their needs. The service focuses on maintaining independence while ensuring comfort and dignity through trained staff support.
Dementia Care
Specialist dementia care combines secure environments with person-centred approaches. Staff receive specific training to manage cognitive decline symptoms, offering structured routines, reminiscence therapy, and sensory activities. The service aims to preserve residents' autonomy while providing families with regular updates and emotional support throughout the care journey.
Palliative Care
Palliative care focuses on comfort and dignity during advanced illness stages. Our multidisciplinary team manages pain control, emotional wellbeing, and spiritual needs alongside medical treatment. We work closely with GPs and specialists to create individualised care plans, offering bereavement support for families after residents' passing.
Respite Care
Respite care offers temporary accommodation for individuals recovering from hospital discharge or providing family caregivers with planned breaks. The service includes full nursing support, tailored activities, and transitional care planning to ensure continuity with existing care arrangements after discharge.
Complex Care
Complex care addresses high-dependency needs through individualised plans for residents with severe physical disabilities or chronic conditions. Our team manages specialist equipment, medication regimes, and rehabilitation programmes, collaborating with external healthcare professionals to optimise residents' quality of life within a regulated care framework.
People
Kelly Crabtree
Registered Manager
With extensive care sector experience, Kelly leads our team to ensure high standards of residential and nursing care. She prioritises open communication with families and continuous quality improvement through staff development initiatives.
Binto Kuriachan
Senior Healthcare Assistant
Since joining in 2023, Binto has built strong relationships with residents through compassionate care. He contributes to our activities fund through community initiatives, demonstrating commitment to resident wellbeing beyond daily duties.
Rob Calligari
Senior Healthcare Assistant
With over 20 years' service, Rob utilises his extensive experience in training programmes and resident care. His focus on understanding individual needs contributes to our consistent care standards and staff development culture.
Rachael Ebenuwa
Registered Nurse
A 20-year veteran, Rachael combines clinical expertise with leadership in care delivery. Her published works on nursing reflect our commitment to professional development, while her team-focused approach strengthens our care ethos.
Questions
What types of care does Elderholme Nursing Home provide?
We offer residential, dementia, palliative, respite, and complex nursing care for adults requiring 24/7 support.
Are visits allowed for family members?
Yes, families are welcome to visit regularly, and we host informal meetings every 6-8 weeks for feedback and updates.
How is care funding arranged?
We accept both local authority-funded and privately funded residents, with transparent discussions about costs and packages.
What facilities are available for residents?
Facilities include communal lounges, dining areas, accessible gardens, hairdressing salon, physiotherapy, and a minibus for outings.
Is there 24-hour medical support?
Yes, our registered nurses and healthcare assistants provide round-the-clock medical assistance and emergency response.
Can residents bring personal items?
Residents are encouraged to personalise their rooms with belongings to create a familiar, comfortable environment.
Reviews (4)
William Cross
Jan 09, 2020
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Been coming to Elderholme now for over 6 months to visit my wife. I feel like one of the family. The staff are out of this world and l thank everyone of them for the level of care that my wife receives.
Sue Bentley
Oct 22, 2018
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Much to our distress and after caring for our father at home , my sister and I had to do what to us was unthinkable and admit that dad needed residential care. Having seen the previous reviews on here and initially having no choice we were horrified that he had been placed at Elderholme.....how wrong we were! This is an amazing care home. As a registered nurse myself I feel well able to make these comments. We visit at all times of the day or evening , weekdays, weekends and never fail to find dad beautifully cared for with his every need catered for right down to his home made cake. He is respectfully
Rose Harrison
Jul 03, 2017
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A shocking lack of basic care. Seem unable to consider those unfortunate to stay with them as fellow human beings. Often denied even the most basic of choices such as what to eat, drink, or wear. When clearly displaying obvious signs of discomfort or distress, sometimes including crying out, staff showed no recognition. Left literally shivering with cold, despite plenty of clothing and blankets being available. Staff just didn't seem to think that even this basic comfort, which would have been the work of seconds was worth their time. A stark lack of knowledge displayed by trained nursing
Christine Harrison
Jun 23, 2017
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Utterly abysmal care for anyone unable to clearly articulate their needs and advocate for their own interests. Medication was managed so poorly as to be unsafe, and basic comfort, such as adequate warmth, was not provided to a minimally acceptable standard. My mother suffered here, and I strongly recommend that anyone with vulnerable relatives should avoid Elderholm.
