Business Details
Experts in Hearing Health
Farnham Hearing is an independent audiology practice where modern audiological science meets high-quality personal care. We specialise in comprehensive hearing assessments, evidence-based treatments, and tailored hearing aid solutions. Our team combines clinical expertise as both Audiological Scientists and Registered Hearing Aid Dispensers, ensuring precise diagnostics and optimal hearing aid fittings. We utilise advanced technologies including real-ear measurements, live speech mapping, and LACE auditory training to address individual needs.Our commitment to excellence is reflected in our adherence to British Society of Audiology standards and our client-centred approach that prioritises long-term hearing health outcomes. With consultations available across multiple locations in Surrey, we provide accessible, compassionate care for patients experiencing hearing loss, tinnitus, and noise-induced hearing issues.
Services
Hearing Assessments
Tinnitus Management
Ear Wax Removal
Hearing Aid Fittings
Noise Protection
Auditory Training
Highlights and features
- We are dually qualified as Audiological Scientists and Registered Hearing Aid Dispensers
- Our fittings use real-ear verification and live speech mapping for precision
- We offer independent selection from leading global hearing aid brands
- Our clinical protocols exceed standard audiological practice requirements
- We provide customised LACE auditory training programmes for improved listening skills
Associations and certifications
- British Society of Audiology
- Health and Care Professions Council (HCPC)
What people say
Personalised care
Effective solutions
Expert knowledge
Compassionate approach
Services
Hearing Assessments
Our comprehensive hearing evaluations use advanced diagnostic tools to create detailed audiometric profiles. We conduct air and bone conduction tests alongside speech audiometry and hearing-in-noise assessments to identify specific hearing loss patterns. This scientific approach enables precise diagnosis and tailored treatment plans for optimal patient outcomes.
Tinnitus Management
Specialist tinnitus consultations focus on identifying underlying causes and implementing customised management strategies. We combine sound therapy, counselling, and auditory retraining techniques to reduce symptom impact. Our evidence-based approach helps patients achieve improved sleep quality and reduced auditory discomfort through structured rehabilitation programmes.
Hearing Aid Fittings
We offer independent selection from premium hearing aid brands including Oticon, Phonak, and Widex. Our fitting process uses real-ear measurements to ensure optimal amplification. We provide ongoing support for device maintenance and adjustment, with access to the latest technology featuring Bluetooth connectivity and rechargeable options for enhanced user convenience.
Auditory Training
LACE AI Pro auditory training programmes improve listening skills through scientifically validated exercises. The customisable software enhances speech-in-noise comprehension and working memory. Patients receive professional guidance throughout their training, with progress tracking to measure improvements in real-world listening situations and cognitive function.
Ear Wax Removal
Our 5-star rated ear wax removal service uses microsuction techniques performed by HCPC-registered audiologists. This safe, effective method removes blockages without irrigation, reducing infection risks. We employ state-of-the-art equipment for comfortable procedures that restore clear hearing and prevent recurring wax-related issues.
People
Charlene Coetzee
Lead Audiologist
Charlene Coetzee is a dually qualified Audiological Scientist and Registered Hearing Aid Dispenser with specialist expertise in diagnostic audiology and hearing rehabilitation. She combines clinical precision with compassionate care to develop tailored hearing solutions for patients.
Questions
What hearing services do you offer?
We provide comprehensive hearing assessments, tinnitus management, ear wax removal, hearing aid fittings, and auditory training programmes.
Are your audiologists qualified?
Our team are dually qualified as both Audiological Scientists and Registered Hearing Aid Dispensers, with HCPC registration.
How do you select hearing aids?
We independently select from leading global brands based on individual patient needs using evidence-based audiological protocols.
Do you offer tinnitus treatment?
Yes, we provide specialist tinnitus assessments and management strategies including sound therapy and auditory retraining.
What technology do you use?
We utilise real-ear measurements, live speech mapping, and LACE auditory training software for precise diagnostics and rehabilitation.
Where are your clinics located?
We offer consultations at four private hospitals in Farnham, Frimley, Epsom, and North Cheam.
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Reviews (4)
David Fitzsimons
Nov 22, 2021
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I visited Charlene for the first time this morning at La Femme, Downing Street, Farnham. I knew that my ears were heavily waxed and needed to be cleared. Charlene did this very quickly and with the minimum of fuss. I found her to be very caring and professional in every way. She is also a charming lady with excellent interpersonal skills. I highly recommend her.
Jenny Barrett
Oct 27, 2021
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Charlene took immense care in assessing my hearing needs, explaining the options open to me. I now possess a pair of hearing aids which are a great improvement on my NHS ones. They have a number of unforeseen additional benefits too. It was very informative and enjoyable working with Charlene and I would recommend Farnham Hearing highly. - Jenny Barrett.
Margaret Marsh
Oct 25, 2021
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We came to Charlene on a friend's recommendation and now we are really pleased to recommend her to others. Charlene has done the mot amazing job in restoring my husband's hearing. The difference it has made to his and my life is remarkable. The care, precision and professionalism with which she recommended the correct hearing aids and the after care we have received, and which is still available to us, is superb. Thank you, Charlene.
Philip Seymour
Jul 31, 2021
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After I saw an ENT consultant at Spire Clare Park Hospital it was confirmed that I had considearble hearing loss especially in my right ear. I was told that the Audiologist, Charlene, in her capacity as Farnham Hearing would be able to provide me with the appropriate hearing aid. Charlene undertook a further series of tests and recommended an Oticon More hearing aid solution. I have been using them for at least 15 hours a day for the last few weeks and Charlene's recommendation has proved to be perfect. I have the highest praise for Charlene and I find a consultation with her an absolute pleasure
