City Locksmiths Cardiff

Business Details

17 Years

experience

Emergency

services

Trusted Locksmith Services in Cardiff

City Locksmiths Cardiff has been providing trusted local locksmith services since 2009, serving the entire CF postcode area. As a family-run business led by owner Nick Durn, we specialize in residential and commercial uPVC and composite door and window repairs, offering no call-out charges and same-day emergency support. Our team of NCFE Level 3 accredited, DBS-checked locksmiths operates fully stocked vehicles to resolve 95% of issues on the first visit, backed by over 1,750 verified 5* reviews.

We prioritize transparency, arriving with clear timeframes and fixed pricing, and provide a 24-month guarantee on all parts fitted. Our commitment to quality craftsmanship and customer care has established us as one of South Wales' most reliable locksmith services, with a focus on security upgrades meeting British Standards and insurance compliance.

Services

uPVC Lock Repairs Emergency Locksmith Services Lock Installations Multipoint Mechanism Repairs Smart Lock Installations Broken Key Removal Window Lock Repairs Door Adjustments Anti-Snap Cylinders Lock Upgrades

Details

Year established: 2009

Highlights and features

16 years of experience in locksmith services
Fully insured company with NCFE Level 3 accreditation
Over 1,750 5* online reviews from satisfied customers
DBS-checked locksmiths for your security and peace of mind
24-month guarantee on all parts fitted

Associations and certifications

NCFE Level 3

What people say

Amazing support Quick and professional Excellent workmanship Highly recommend Friendly and efficient

Website

Update Listing

Services

uPVC Lock Repairs

Specialized repairs for uPVC door and window locks, addressing broken cylinders, faulty mechanisms, and misalignment issues. Our technicians carry common replacement parts to resolve most problems during the first visit. All repairs meet British Standards and insurance requirements.

Emergency Locksmith Services

Immediate assistance for lockouts, broken keys, and security emergencies across Cardiff and surrounding areas. Available 24 hours a day with no call-out charges, our rapid response team typically arrives within 30 minutes of your call.

Lock Installations

Installation of high-security locks including TS007 anti-snap cylinders, smart locks, and multi-point mechanisms. We ensure proper fitting to meet insurance standards while improving door functionality and thermal efficiency for residential and commercial properties.

Multipoint Mechanism Repairs

Diagnosis and repair of complex multipoint locking systems affected by wear, temperature changes, or misalignment. Our specialists realign mechanisms to restore smooth operation and security, often completing repairs during the initial visit without requiring full replacements.

Smart Lock Installations

Upgrade to keyless entry systems with smart lock installations compatible with uPVC and composite doors. We provide expert fitting of coded, biometric, and app-controlled locks while maintaining TS007 compliance and insurance approval standards.

People

Nick Durn

Business Owner

With 16 years of experience in the locksmith industry, Nick Durn leads City Locksmiths Cardiff as a family-run operation. He oversees all technical work, ensuring compliance with British Standards and maintaining the company's 1,750+ 5* review status through hands-on service delivery.

Questions

Do you offer 24/7 emergency locksmith services?

Yes, we provide 24-hour emergency support for lockouts, broken keys, and security issues across Cardiff and surrounding areas with no call-out charges.

Are your locksmiths DBS-checked and qualified?

All our technicians are DBS-checked and hold NCFE Level 3 accreditation, ensuring professional standards and security for our customers.

Can you repair uPVC door locks immediately?

Our fully stocked vans enable us to repair 95% of uPVC lock issues during the first visit, including cylinder replacements and mechanism adjustments.

Do your services meet insurance requirements?

We install TS007-compliant locks and provide documentation to ensure your security upgrades meet insurance policy standards.

What guarantees do you offer?

All parts fitted come with a 24-month guarantee, and we provide free key cutting for up to six replacement keys during service visits.

Which areas do you cover?

We serve all CF postcode areas including Cardiff, Penarth, Caerphilly, Pontypridd, and Barry, with rapid response times across South Wales.

Videos

Reviews (4)

Write a Review

Kerrin Board

Nov 30, 2021 Report

My front door jammed and wouldn't open or lock. I called first thing Monday morning and was seen the same day. A temporary fix was done and 3 days later a brand new locking mechanism and barrel were fitted and the door working perfectly. I couldn't fault the standard of work, the speed in which it was done in and the professionalism!

Sonja Jones

Nov 27, 2021 Report

Positive:Professionalism,Responsiveness
Cant believe how speedy these guys came out to save the day! I was determined to have a local independent company help me and was it remotely disappointed by their professionalism, friendliness, honesty and speed! Thank you.

James Rees

Sep 30, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
From initial contact to finished job was 2 hours, amazing service, fast and very professional.
Cheers

H. J.

Jun 22, 2021 Report

Positive:Professionalism,Punctuality,Value
Organised to have a key-safe installed. Nick made the experience as quick as possible, bringing his own tools and allowing me to choose my own combination. Would recommend his services to anyone.
Services:Building lockout,Install hardware,Safe locks,Installation