Business Details
30 Years
experience
Expert Hospitality & Catering Recruitment Services in London
Established in 1996 and reformed in 2010, West One Hotel & Catering Consultancy is a boutique recruitment agency specialising in permanent and temporary staffing solutions for the hospitality and catering sectors. Our consultants possess frontline industry experience in both chef and front-of-house roles, enabling us to understand client needs and candidate expectations with unparalleled insight. We operate across London and the South East, serving establishments ranging from Michelin-starred restaurants to pop-up venues. Our rigorous vetting processes ensure candidates meet strict eligibility criteria, including right-to-work checks and reference verification. With dedicated divisions for catering, hospitality, and Pan-Asian cuisine recruitment, we provide tailored solutions backed by membership in the Recruitment and Employment Confederation and the Institute of Recruiters.Our '10 principles' framework guarantees ethical practices and high service standards. We combine traditional recruitment values with modern technology to deliver rapid responses and innovative solutions. Our client testimonials highlight our reliability, professionalism, and ability to source high-quality candidates even for last-minute requirements. Through continuous networking, we access passive candidates invisible to general recruiters. Our services extend to CV preparation guidance, interview preparation tips, and temporary staff management. We maintain strong relationships with clients across hotels, restaurants, and catering businesses, ensuring long-term placements that align with organisational culture and operational demands.
Services
Chef Recruitment
Hospitality Recruitment
Temporary Staff Recruitment
Pan-Asian Catering Recruitment
CV Preparation Guidance
Interview Preparation Tips
New Restaurant Openings Recruitment
UK Recruitment Services
Permanent Staff Placement
Front of House Recruitment
Details
- Year established: 1996
Highlights and features
- We save clients time and money through rigorous candidate pre-screening
- Our consultants have frontline hospitality industry experience
- We access passive candidates through industry networking
- We implement rigorous eligibility and background checks
- We offer dedicated Pan-Asian cuisine recruitment specialists
Associations and certifications
- Recruitment and Employment Confederation
- Institute of Recruiters
What people say
Amazing service
Professional and reliable
Excellent quality candidates
Very understanding
Rapid response times
Services
Chef Recruitment
Specialist recruitment for all kitchen roles from junior positions to Michelin-starred chefs. We rigorously vet candidates' culinary skills and experience to ensure perfect matches for fine dining establishments, hotels, and restaurants. Our consultants' industry expertise guarantees placements that meet exacting culinary standards.
Hospitality Recruitment
Sourcing professional front-of-house staff for hotels and restaurants. We assess candidates' customer service skills and presentation to ensure they enhance client establishments' reputations. Our placements include management roles and event-specific staffing across London's hospitality sector.
Temporary Staff Recruitment
Flexible temporary staffing solutions for events and short-term requirements. We provide trained personnel at short notice while maintaining strict quality controls. Our candidates consistently receive positive feedback for professionalism and reliability in high-pressure environments.
Pan-Asian Catering Recruitment
Dedicated recruitment division for Pan-Asian culinary specialists. Our consultants understand specific cultural and technical requirements for Asian cuisine establishments. We connect restaurants with chefs possessing authentic culinary expertise and industry-specific knowledge.
CV Preparation Guidance
Professional CV writing assistance for hospitality professionals. We provide tailored advice to highlight relevant skills and experience effectively. Our guidance helps candidates secure interviews by aligning their applications with industry expectations and current market trends.
Questions
What areas do you cover for recruitment services?
We specialise in London and the South East, with nationwide UK recruitment capabilities for both permanent and temporary hospitality and catering positions.
How do you ensure candidate quality?
We conduct rigorous vetting including reference checks, right-to-work verification, and skills assessment to ensure all candidates meet our strict quality standards.
Can you help with last-minute staffing needs?
Yes, our temporary staffing division provides reliable personnel at short notice while maintaining our usual quality controls and candidate screening processes.
Do you offer specialist Pan-Asian recruitment?
Yes, we have a dedicated Pan-Asian catering recruitment division with consultants who understand the specific requirements of Asian cuisine establishments.
What support do you provide for candidates?
We offer CV preparation guidance, interview preparation tips, and career advice to help hospitality professionals maximise their employment opportunities.
How quickly can you fill vacancies?
Our rapid response system typically provides suitable candidates within 24-48 hours, with expedited service available for urgent recruitment requirements.
Reviews (6)
Laura Whelan
Dec 23, 2021
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Expect you to work with Covid. Called to apologise that i would be unable to make it as I have Covid symptoms and require a PCR test (you can clearly hear it in my voice that i am unwell) and was told i should of given more notice. Sorry that my symptoms did not develope in time for you.
Evelyn Estrella
Nov 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I am impressed and thankful with Joshua from One Recruitment. From the first time that we talked over the phone he always was polite, responsive and professional. He joined me in every stage in the recruitment process. I give 5 stars to him for his upstanding job.
I am impressed and thankful with Joshua from One Recruitment. From the first time that we talked over the phone he always was polite, responsive and professional. He joined me in every stage in the recruitment process. I give 5 stars to him for his upstanding job.
Stella Marquez
Oct 08, 2021
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Pasqualle is such an amazing person hes very helpful and kind but luckily I had an offer with other company so I decided not continue my application with them.Highly recommended Ill be back maybe for a part time job in the future.
Chef In The Kitchen
Feb 01, 2020
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Great agency for Chefs. Have used many different agencies in the past and was relieved when I used West One. They are efficient, proactive, friendly & understanding of the environment we are in.
Gemma is a credit to the company. Highly recommend.
Gemma is a credit to the company. Highly recommend.
Renata Hevesi
Dec 22, 2019
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I have to admit, I have always been very sceptical regarding recruitment agencies, always avoided them, cannot really explain why. Then I got a call from Diana at West One, and she instantly convinced me, that she is going to be the one to help find me a job and I am going to love it. End of story. And guess what She did it :) Incredibly friendly and dedicated. Any concerns or questions you may have, even if after working hours, she wants you to call her, email her, no matter what. Fantastic service and great experience overall!
Kezia Demello
Sep 02, 2019
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Couldnt have been happier with this recruiting agency! Gemma Bloomberg is not only professional but incredibly friendly as well she took the time to motivate me to apply to the place i got hired at as i was unsure and some what shaky with regards to applying at such a fabulous organisation. That little push was a huge plus ,Hence I would definitely recommend her and West One agency!
