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Professional Plumbing & Heating Services in Ealing
We are a family-run plumbing and heating business serving Ealing and West London. Founded by Mark Charnock, a Gas Safe registered plumber with over 20 years of industry experience, we specialise in boiler installations, repairs, and emergency plumbing services. Our expertise spans domestic and commercial properties, with a focus on energy-efficient systems and precision engineering. We pride ourselves on transparency, offering upfront pricing with no hidden fees, free no-obligation quotes, and no call-out charges. Our team's extensive expertise in resolving complex plumbing issuesfrom burst pipes to central heating failuresis matched by our commitment to exceptional customer service. Every job reflects our values of integrity and professionalism, evidenced by our repeat clientele and extensive portfolio of work across London.

We invest in continuous training to stay ahead of industry advancements while maintaining traditional standards of craftsmanship. Our reputation for reliability is built on systematic problem-solving and meticulous attention to detail, ensuring every project meets exacting quality benchmarks. As an independently operated firm, we maintain strict quality control without corporate overhead, passing savings directly to our clients. This approach has earned us consistent recognition in customer testimonials praising our promptness, technical proficiency, and fair pricing. We remain available 24/7 to address urgent plumbing needs, combining rapid response with permanent solutions for both residential and commercial clients.
Services
Boiler Repairs Gas Safe Certification Emergency Plumbing Radiator Installation Tap Repairs Bathroom Fitting Pipe Repairs Boiler Servicing Landlord Certificates Power Flushing
Highlights and features
  • We have over 20 years of plumbing experience in London
  • 24/7 emergency plumber service available across West London
  • Free no-obligation quotes with no call-out charges
  • Gas Safe registered engineers for all gas-related work
  • Proven reputation with extensive customer testimonials
Associations and certifications
  • Gas Safe
What people say
Exemplary work Excellent customer service No extra charge Reliable and punctual Extra mile
Services
Boiler Installation
We specialise in installing energy-efficient gas boilers for residential and commercial properties. Our engineers handle combination boilers, system boilers, and unvented cylinders with precision engineering. Every installation follows thorough system assessment to ensure optimal performance and energy efficiency. Clients benefit from expert guidance on selecting appropriate boiler types and manufacturers.
Emergency Plumbing
Available 24/7 for critical plumbing issues including burst pipes, leaks, and heating failures. Our rapid response team carries essential tools and replacement parts for immediate repairs. We prioritise water damage prevention while implementing permanent solutions to restore functionality swiftly.
Gas Safety Certificates
Professional gas safety inspections for rental properties conducted by Gas Safe registered engineers. We provide Landlord Gas Safety Certificates following comprehensive checks of gas appliances and installations. This service includes documentation submission and advice for maintaining compliance.
Power Flushing
Specialist treatment for central heating systems experiencing reduced efficiency or noise. Our power flushing removes sludge and scale buildup from radiators and pipes. This service restores system performance and extends boiler lifespan, often combined with new boiler installations.
Tap Repairs
Comprehensive tap servicing including washer replacements and valve repairs. We handle both traditional compression taps and modern ceramic disc systems. Our approach minimises water waste while restoring smooth operation and preventing long-term pipe damage.
People
Mark Charnock
Plumber & Owner
Mark Charnock has been a Gas Safe registered plumber since 2007, following early career training with a Yorkshire-based plumbing firm. His 20+ years of experience covers commercial and domestic projects, specialising in boiler systems and emergency repairs. He established Charnock Plumbing & Heating in London to offer expert plumbing services with personal accountability.
Questions
Are you Gas Safe registered?
Yes, I'm Gas Safe registered plumber with number 521441. All gas work meets industry safety standards and regulations.
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, boiler failures, and leaks.
What areas do you cover?
We operate throughout West London including Ealing, Chiswick, Acton, Brentford, and surrounding areas.
Are call-out charges included?
There are no additional call-out charges for our services. All costs will be clearly communicated before work begins.
How much does a boiler service cost?
We offer competitive pricing for boiler servicing. Contact us for a specific quote tailored to your system requirements.
Can you handle landlord gas certificates?
Yes, we provide Landlord Gas Safety Certificates following comprehensive inspections of gas installations and appliances.
Reviews (5)
Hassan Dbouk
Nov 06, 2021 Report
Positive:Professionalism,Value
I asked Mark to assess my property plumbing-wise to make a list of required repairs. Mark was very cooperative and was able to identify a whole list of issues and provided appropriate solutions for each. I would definitely recommend his company to anyone in need of plumbing services.
Rachel Walker
Oct 26, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We have used Mark a couple of times in the past year for boiler service, tap replacement and installing new cloakroom sink. He is a very good plumber who know his stuff. He comes on time and is very reasonably priced. Would definitely recommend.
Services:Heating maintenance,Tap repair
Rima Trofimovaite
Oct 26, 2021 Report
Positive:Professionalism,Punctuality,Quality
Mark is very professional and polite, did things on time with no issues, local to west London so super convenient. Would really reccomend this service!
Service:Boiler installation
Lee Stokes
Sep 06, 2021 Report
Positive:Professionalism,Punctuality,Quality
Mark carried out a powerflush and fitted a magnetic filter to my heating system, he also repaired a leak caused by the expansion vessel. He was professional, tidy and friendly. Actually charged less than the initial phone quote, so happy with that. Would use him again.
Services:Heating system repair,Heating maintenance
Ray Nakhwa
Feb 04, 2021 Report
Positive:Professionalism,Quality,Responsiveness
Came and mended our boiler within 2 hours of being called. Charged a fair price and was very knowledgeable. Would recommend Mark highly
Service:Heating system repair