Business Details
21 Years
experience
Emergency
services
24/7 Drainage Solutions in London
London Drains Direct is a family-run company that has been providing expert drainage solutions since 2005. As members of the National Association of Drainage Contractors, we combine advanced technology with decades of hands-on experience to deliver reliable services for residential and commercial properties. Our team specialises in urgent drain clearance, CCTV surveys, and non-invasive repairs, operating 24/7 to resolve blockages efficiently.With centrally located teams ensuring rapid response times across London and the Home Counties, we prioritise transparent pricing, free inspections, and guaranteed satisfaction. Our client-centric approach includes fixed-cost quotations, no call-out fees, and a commitment to minimising property disruption during every job.
Services
Blocked Drains
Blocked Sinks
Blocked Baths
Blocked Toilets
CCTV Surveys
Drain Repairs
Pest Control
Maintenance Contracts
Details
- Year established: 2005
Highlights and features
- 24/7 emergency response with engineers available within 2 hours across 95% of London
- Fixed pricing with no hidden charges or call-out fees
- Free CCTV 'look and see' inspection with every machinery clearance
- Member of the National Association of Drainage Contractors for guaranteed standards
- 30-day guarantee on all standard domestic blockage clearances
Associations and certifications
- National Association of Drainage Contractors
What people say
4th Emergency Service
Fast & efficient service
Highly experienced engineers
No hidden charges
Excellent reputation
Services
Blocked Drains
Our 24/7 blocked drain service handles all types of drainage obstructions using high-pressure jetting and rotary machines. Engineers arrive equipped to clear domestic and commercial blockages caused by grease, hair, or debris. Every job includes a free CCTV inspection to confirm complete clearance.
CCTV Drain Surveys
Utilising advanced CCTV technology, we diagnose drainage issues with precision. Our surveys identify root intrusion, pipe fractures, or build-ups, providing detailed visual records. This non-invasive method ensures accurate problem detection without unnecessary excavation.
Blocked Toilets
Emergency toilet unblocking services address blockages from excessive paper, foreign objects, or scale buildup. Using manual rods or high-pressure water jetting, we resolve issues quickly. Free CCTV checks confirm pipe integrity after clearance operations.
Drainage Pest Control
We install rat gates to prevent sewer pests from entering properties. These non-return valves block rat pathways while maintaining drainage functionality. The solution addresses health risks from pest infestations in vulnerable drainage systems.
Maintenance Contracts
Preventative maintenance contracts protect commercial properties with scheduled drain cleaning. Especially recommended for food industries, these agreements reduce blockage risks through regular high-pressure jetting and system inspections.
Questions
What are the most common causes of blocked drains in a bath?
Hair, soap scum, oils, and foreign objects cause most bath drain blockages.
Can you unblock bath drains the same day?
Yes, we offer same-day emergency unblocking services across London and the Home Counties.
Do you charge a call-out fee for blocked toilet services?
No, all our services have zero call-out charges with fully transparent pricing.
Will I need a CCTV drain survey if my toilet is blocked?
Yes, we provide free CCTV inspections with every machinery clearance to identify underlying issues.
How quickly can you respond to an emergency blocked toilet in London?
We aim to reach 95% of London customers within two hours for urgent toilet blockages.
Are your London blocked toilet services covered by any guarantee?
Yes, we provide a 30-day guarantee on standard domestic blockage clearances.
Reviews (4)
Sunara Spires
Jan 16, 2022
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Brilliant same day service. Easy to use web chat to make an appointment. Problem fixed so easily with the jetting equipment and price absolutely as explained on the website. No hidden changes and having seen some of the comments on here perhaps they didn't look at the problem solving options and the associated tools required and how the charging structure works.
Arnab Datta
Dec 15, 2021
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Called the company about a blocked kitchen sink drain at a rented property. They quoted two prices. Later I had a call from the engineer who said that he would need to use the machine which meant the higher of the two costs ( 120 + VAT instead of 60 + VAT) which I was alright with until he said that there would be no guarantee if he did only the unblocking and that a 'cleaning' of the pipe would be better and it would be guaranteed for 60 days. It would cost 195 + VAT. At this point, I was inclined to call it off but having called them out, I would have to pay them their minimum charges and
Nicole Duke
Dec 14, 2021
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Thank you for a very efficient service. Reliable gentlemen. Came one time
actually they phoned before they were running earlier than arranged. Very pleasant. Price charged as quoted. Would recommend the company . Job well done thank you
actually they phoned before they were running earlier than arranged. Very pleasant. Price charged as quoted. Would recommend the company . Job well done thank you
Ann Norton
Dec 12, 2021
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Very quick response , and polite helpful when booking. Also good clear charging by job. Slight communication breakdown from engineer on job re going ahead on pricier clearance however this part of fee was waived on good will. Did the clearance well and would use again as found very professional.
