Business Details
Emergency
services
Trusted Elderly Care in Lindfield, West Sussex
Crossways Residential Care Home is a dedicated care home for the elderly, providing high-quality residential and respite care in Lindfield, West Sussex. Our team of experienced professionals delivers 24-hour support tailored to residents' needs, fostering independence while ensuring comfort and safety. We prioritise creating a homely environment through individually decorated rooms and personalised care plans. Our comprehensive services include structured daily activities, nutritionally balanced meals, and access to specialist healthcare providers. With over 17 years of leadership experience from our manager, we maintain rigorous standards aligned with Care Quality Commission requirements.Residents benefit from purpose-designed facilities featuring ensuite bedrooms, communal spaces, and landscaped gardens. We actively involve families in care decisions while maintaining strict infection control protocols. Continuous staff training ensures adherence to best practices in elderly care delivery. Our approach combines professional expertise with compassionate support to enhance residents' quality of life. Regular quality assessments and resident feedback mechanisms drive ongoing service improvements.
Services
Residential Care
Respite Care
24-Hour Support
Dementia Care
Daily Activities
Highlights and features
- 24-hour qualified care team with specialist dementia training
- Purpose-designed facilities with 19 single and 3 double ensuite rooms
- Daily structured activities programme with dedicated coordinator
- Freshly prepared meals with dietary requirements accommodated
- Regular specialist healthcare access including chiropody and eye tests
Associations and certifications
- Care Quality Commission
What people say
Lovely staff
Food is lovely
Management is amazing
Highly recommended
Well looked after
Services
Residential Care
Our residential care provides long-term support for elderly individuals requiring daily assistance. With 22 dedicated bedrooms and 24-hour staffing, we offer personal care, medication management, and mobility support. Residents benefit from tailored care plans developed through comprehensive assessments, ensuring their specific needs are consistently met by our trained professionals.
Respite Care
We offer flexible respite care solutions for temporary stays ranging from days to months. This service provides caregivers with essential breaks while maintaining continuity of care for residents. Our respite guests receive identical support to permanent residents, with access to all facilities and activities during their stay.
Dementia Care
Specialised dementia care is delivered by staff with specific training in cognitive conditions. Our approach combines structured routines with sensory stimulation activities, supported by secure environment design. We work closely with families to incorporate personal history into care delivery, maintaining residents' dignity and comfort.
Daily Activities
Our daily activities programme includes physical exercises, cognitive games, and creative pursuits tailored to residents' abilities. Led by a dedicated coordinator, sessions range from arts and crafts to music therapy and gentle exercise classes. External trips to local attractions are arranged when appropriate for additional stimulation.
Catering Services
Freshly prepared meals are served daily with attention to dietary requirements and cultural preferences. Our chef creates balanced menus featuring seasonal ingredients, with special arrangements for texture-modified diets. Residents may request specific meal adaptations while enjoying communal dining experiences in our purpose-designed restaurant area.
People
Selvarajen Amoorthasamy
Manager
With over 18 years in elderly care, Kelvin (as he's known) has led Crossways Residential Care Home since 2018. His leadership focuses on maintaining high care standards while creating a supportive environment for residents and staff.
Glenn Stacey
Chef
Glenn has been preparing nutritious meals at Crossways Residential Care Home since 2013. His culinary expertise ensures residents receive balanced, appetising dishes daily while accommodating specific dietary needs.
Jackie Thomas
Activities Coordinator
With over a decade at Crossways Residential Care Home, Jackie organises daily activities and provides hairdressing services. Her creative programming keeps residents engaged through varied physical and cognitive exercises.
Julie Reece
Administrator
Julie has managed administrative operations for four years, serving as the primary communication hub between residents, families, and staff while maintaining organisational efficiency.
Monica Skawinska
Care Assistant
Monika provides compassionate care with her calm approach, supporting residents' daily needs while maintaining their dignity through personalised attention and attentive listening.
Questions
Is Crossways currently accepting new residents?
Yes, we welcome new residents and offer guided tours. Contact us to arrange a visit and discuss individual care requirements.
Can family members visit residents?
We encourage pre-booked visits with lateral flow testing and appropriate PPE. Visiting hours are managed to ensure resident safety and comfort.
What healthcare services are available?
We coordinate GP access, chiropody visits every six weeks, and regular eye tests. Additional specialists can be arranged through GP referrals.
How are meals prepared and served?
All meals are freshly cooked on-site with dietary needs accommodated. Our menu includes traditional favourites like roast dinners with vegetarian alternatives available.
What activities are offered to residents?
Daily activities include games, exercise, arts and crafts, music sessions, and themed events. A monthly calendar details scheduled entertainment and special occasions.
What facilities does Crossways provide?
We have 22 bedrooms (19 single, 3 double), all with TV/telephone points. Communal areas include dining rooms, lounges, and landscaped gardens for resident use.
Reviews (4)
Rosemary Mitchell
Nov 23, 2021
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My Aunty Zena and Uncle Jack were both residents here for a good number of years and were looked after very well,all the staff were very friendly,helpful and understood all their different needs,nothing was too much for the staff.I was alway made welcome when I visited my aunt and uncle and use to join them for lunch and supper when I visited,they made both me and my cousins and family feel welcomed when we visited,nothing was too much.Thank you all for looking after them so well until they passed away.
Signed Out
Jul 03, 2020
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It is a good place with a lively atmosphere and the staff there are kind and lovely. great place with people who care about you and your environment. i hope that theyre doing well in the most hardest of times nowerdays
Gilda Ong
Nov 20, 2018
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I was right when I recommend my friends mum to stay in Crossways ,she is satisfied and well looked after by the lovely staff, foods is lovely tooManagement is amazingI will recommend this care home again and again
Malcolm Elsmore
Sep 22, 2016
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My mother was a resident for over 3 years and has just passed away. I cannot recommend Crossways highly enough, they provided excellent care for my mother in every way.
