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Business Details
9 Years
experience
Expert Podiatry Services in Fareham
At Active Step, we are dedicated to transforming lives through advanced podiatry care. Founded in 2017 by Emily Ball, our clinic was established to address the critical need for specialised foot and ankle care in Hampshire. Our team of highly qualified podiatrists combines clinical excellence with compassionate care, utilising state-of-the-art technology to diagnose and treat a wide range of musculoskeletal and dermatological foot conditions. With over 40 years of combined experience, our clinicians have developed innovative treatment protocols, including custom orthoses and high-power laser therapy, to deliver lasting relief for patients of all ages. We prioritise patient education, empowering individuals to maintain optimal foot health through preventative care and tailored rehabilitation programmes.

Our commitment to transparency and ethical practice ensures every patient receives honest, evidence-based recommendations without hidden costs. By fostering a collaborative environment, we continuously refine our techniques to remain at the forefront of podiatric medicine, as evidenced by our 5.0 Google rating from 169 verified reviews. Whether treating athletes recovering from sports injuries or managing chronic conditions like diabetes, we approach every case with the same dedication to excellence that defined our humble beginnings in Whiteley.
Services
Podiatry Gait Analysis Fungal Nail Treatment Nail Surgery EMS Shockwave Therapy Custom Orthoses Biomechanics Pain Management Foot Care Membership Laser Therapy
Details
  • Year established: 2017
Highlights and features
  • Our team includes RCPoD-registered podiatrists with specialist sports injury expertise
  • We utilise evidence-based treatments like EMS Shockwave Therapy and custom orthoses
  • 100% patient satisfaction guarantee on all foot health consultations
  • Comprehensive diabetic foot care programme approved by NHS professionals
  • Flexible 12-month foot care membership plans with exclusive benefits
Associations and certifications
  • RCPoD
  • HCPC
What people say
Friendly and professional Knowledgeable and friendly Highly recommended Competent and trustworthy Miraculous improvements
Services
Podiatry
Our comprehensive podiatry services address all aspects of foot and ankle health. Using advanced diagnostic tools, we treat musculoskeletal conditions, skin and nail disorders, and sports-related injuries. Patients benefit from personalised treatment plans that may include biomechanical assessments, therapeutic exercises, and specialist footwear recommendations.
EMS Shockwave Therapy
This non-invasive treatment uses acoustic waves to accelerate healing for chronic foot conditions. Ideal for plantar fasciitis and tendon injuries, it stimulates blood flow and tissue regeneration without requiring surgery. Most patients experience significant improvement after 3-5 sessions.
Gait Analysis
Our computerised gait analysis identifies abnormal movement patterns using pressure-sensitive walkways. This helps diagnose biomechanical issues causing pain or mobility problems. Results inform custom orthotic prescriptions and rehabilitation programmes tailored to individual walking patterns.
Fungal Nail Treatment
We offer advanced treatments for fungal nail infections including Swift microwave therapy. This targeted approach effectively eliminates infections while preserving healthy tissue. Treatment plans combine clinical interventions with preventative care advice for long-term results.
Foot Care Membership
Our 12-month membership plans provide regular foot health maintenance. Members receive scheduled treatments, priority appointments, and exclusive discounts on specialist products. Designed for patients requiring ongoing care, these plans promote continuous foot health through preventative strategies.
People
Emily Ball
Founder & Managing Director
Established Active Step in 2017 after identifying a gap in specialist foot care services. Leads clinical innovation while maintaining hands-on patient care.
Sophie Cameron
Operations Manager
Has managed clinic operations since 2017, ensuring seamless patient experiences. Coordinates administrative functions while maintaining clinical service standards.
Jim Davies
Senior Podiatrist
Specialises in sports podiatry with RCPoD registration. Combines athletic coaching experience with clinical expertise to treat complex foot and ankle injuries.
Catherine Keane
Podiatrist
Qualified from Brighton University with specialist interests in reflexology-informed foot care. Provides comprehensive treatment for both acute and chronic foot conditions.
Louise Allen
Foot Health Practitioner
Currently completing podiatry apprenticeship at Plymouth University. Brings NHS experience to patient care while developing specialist clinical skills.
Questions
Do I need a GP referral for podiatry treatment?
No referral is required. You can book directly with our clinic for immediate access to specialist care.
Are podiatry services available on the NHS?
Limited NHS services are available locally. Our private clinic offers faster access to specialist care with shorter waiting times.
What foot conditions do you treat?
We treat all foot and ankle conditions including sports injuries, diabetic foot care, fungal nails, and biomechanical issues.
What happens during a first appointment?
Your initial consultation includes a comprehensive assessment, diagnosis, and personalised treatment plan tailored to your specific needs.
Do you offer ongoing foot care plans?
Yes, our 12-month foot care membership provides regular treatments and exclusive benefits for ongoing foot health management.
Videos
Reviews (6)
Sarah Ring
Jan 22, 2022 Report
Throughout our time attending the clinic the staff have been amazing. My son was made to feel incredibly comfortable by Jim who explained everything thoroughly with regards the procedure (Removal of ingrown toenail) and in the short time we saw him built a good relationship with him. The follow up care was exceptional. The whole team at Active Step were nothing but friendly and professional and I would, 100%, recommend them.
Michael Curry
Jan 14, 2022 Report
My 13yr old had an ingrowing toe nail removed. He was made to feel at home and at ease. The staff were AMAZING (so was the coffee lol). Will certainly use again in the future.
Paul Kinkaid
Jan 10, 2022 Report
I attended Active Step Foot & Ankle Clinic last night with Alice for a muscular skeletal assessment before commencing training for the London Marathon. It was enlightening! From the way I stand and walk to detailed analysis of my running gait. I now know how I run and what to do to be a more efficient runner. I also came away with:
a full set of exercises to specifically target strength and conditioning for me.
a recommendation of what running shoes to avoid and what to look for in a shoe.
a set of custom made 3D printed orthotics to better support my foot, ankle, knees and hips
Tim Kimber
Dec 07, 2021 Report
My son has just had his ingrown toenails treated here. From first enquiring telephone call through to surgery we have been very impressed. Alice was brilliant, taking time to explain things thoroughly and was extremely friendly and caring throughout. I would have no hesitation in recommending Active Step to family and friends.
Gillian Allen
Aug 24, 2021 Report
My son was having treatment here for the best part of a year with Jim. Although at times the treatment was difficult I don't think my son would have persevered with it if it wasn't for Jim. He was absolutely brilliant with him and interacted with him throughout every appointment. He is an amazing asset to the clinic. I have no hesitation in recommending the clinic (the team are always so helpful and friendly) and Jim is the first name I'd recommend to anyone! Thank you very much I have a very happy teenager!
Born ToRide
Jul 26, 2021 Report
The whole team at the Active Step Foot & Ankle Clinic was very welcoming and it was a very helpful and much needed experience. My body has taken a lot over the years and it was all explained to me very clearly, and also the equipment available is superb and I have also been taken through all the options going forward to improve my current situation.
10/10 - Excellent in every way!