Business Details
Emergency
services
Your Trusted Primary Healthcare Provider in Lincoln
Welton Surgery is a two-partner practice serving a 135-square-mile area, dedicated to providing comprehensive primary healthcare services. Our multidisciplinary team includes experienced GPs, nurse practitioners, practice nurses, and healthcare assistants, supported by administrative and management staff. We utilise an online triage system (Accurx) to streamline patient requests, ensuring urgent cases receive same-day assessment while routine matters are addressed within weeks. Our services include on-site dispensing, chronic disease management, travel vaccinations, and minor surgical procedures.With extended evening and Saturday appointments available, we prioritise accessibility for all patients, including those with disabilities. As a training practice, we integrate GP registrars to maintain high clinical standards. Our commitment to patient education and self-care advice aims to reduce unnecessary consultations and empower individuals to manage minor ailments independently.
Services
GP Consultations
Repeat Prescriptions
Chronic Disease Management
Travel Vaccinations
Minor Surgery
Health Checks
Nursing Services
Physiotherapy
Dispensary Services
Patient Education
Highlights and features
- We offer extended evening and Saturday appointments for patient convenience.
- Our online triage system ensures urgent cases receive same-day assessment.
- On-site dispensing available for patients living over one mile from pharmacies.
- Multidisciplinary team includes specialists in respiratory medicine and care for the elderly.
- Committed to patient education with self-care advice for minor ailments.
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic health issues. Patients access appointments through our online triage system, with urgent cases prioritised for same-day assessment. The team includes specialists in respiratory medicine and elderly care, ensuring tailored treatment plans for diverse patient needs.
Repeat Prescriptions
Patients receive regular medication through our streamlined repeat prescription service. Requests can be submitted online via SystmOnline or collected in person. Our dispensary team ensures accurate processing of monthly prescriptions, with a focus on medication safety and patient education about prescribed treatments.
Chronic Disease Management
We offer structured care for chronic conditions like diabetes, asthma, and hypertension. Our recall system aligns annual check-ups with patients' birthdays, ensuring consistent monitoring. Nurse-led clinics provide specialist support for COPD and respiratory conditions, with coordinated care between healthcare professionals.
Travel Vaccinations
The practice provides travel health advice and vaccinations for international trips. Patients consult practice nurses to discuss destination-specific requirements, including country-specific immunisations and malaria prevention. This service ensures travellers receive appropriate protection against infectious diseases before departure.
Minor Surgery
We perform minor surgical procedures in our dedicated clinic after initial GP assessment. Services include lesion removal, wound suturing, and skin biopsies. Patients receive pre- and post-operative care guidance, with complex cases referred to specialist hospital services as needed.
People
Dr Alison Margaret Lumley
GP Partner
Qualified in 1990 from Leicester, Dr Lumley specialises in elderly care and vulnerable adults. She contributes to the practice's focus on compassionate treatment for older patients, ensuring tailored healthcare solutions that address age-related complexities.
Dr David Hurst Bletcher
GP Partner
A 2009 graduate from Nottingham, Dr Hurst brings expertise in general practice with a focus on holistic patient care. His experience includes hospital specialties before specialising in family medicine, providing comprehensive healthcare for all age groups.
Dr Mercedes Gomez
GP Partner
Qualified in Seville, Dr Gomez specialises in respiratory medicine. She contributes to the practice's asthma clinics and provides targeted treatment for patients with chronic respiratory conditions, improving long-term health outcomes through specialist care.
Michelle Luther
Dispensary Team Leader
Michelle manages the dispensary team, overseeing medication processing and repeat prescription services. With extensive experience in pharmaceutical management, she ensures accurate dispensing and provides patient guidance on medication usage and storage requirements.
Nadina Prestedge
Practice Manager
As practice manager, Nadina oversees operational systems ensuring high-quality service delivery. She manages administrative processes, staff coordination, and compliance with NHS standards, maintaining efficient practice operations while implementing continuous improvement initiatives.
Questions
How do I request a GP appointment?
Use our online triage system (Accurx) via the website or NHS App. Urgent cases receive same-day assessment, while routine requests are offered appointments within weeks.
What services are available outside normal hours?
Emergency line operates daily from 8:00 am. For life-threatening issues, call 999. Non-urgent extended appointments available Monday-Wednesday evenings and Saturdays.
Can I get travel vaccinations at the practice?
Yes, book a nurse consultation to discuss travel plans. We provide destination-specific vaccinations and health advice for international trips, including malaria prevention guidance.
How do I order repeat prescriptions?
Submit requests online via SystmOnline, through the NHS App, or in person. Allow 7 working days for processing, with medication collection during dispensary hours (8:30 am-6:30 pm).
What chronic condition clinics are offered?
We provide asthma, diabetes, hypertension, and COPD management through nurse-led clinics. Annual check-ups align with patients' birthdays for consistent long-term care monitoring.
Is there on-site dispensing available?
Yes, our dispensary provides medications for patients living over one mile from pharmacies. Services operate Monday-Friday 8:30 am-6:30 pm with qualified dispensers managing all requests.
Reviews (3)
Rebecca Johnson
Jan 07, 2022
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Moved to the village a year ago, so glad we moved doctors they have been amazing and really helpful.
thankyou for looking after me and my family.
thankyou for looking after me and my family.
Lewis G.
Jul 31, 2021
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Not a good place, at all, in my opinion. Better doctor surgeries around. Incredibly rude and overly sensitive reception staff. Love to push an agenda!
James Wilkinson
Aug 09, 2020
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Failed to notice my dad had sepsis if it wasnt for a call to the hospital he wouldnt be here today! Dr menza now left obviously...
