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Business Details
35 Years
experience
Trusted Credit Insurance Solutions in Croydon
CMR Insurance Services has been a trusted credit insurance specialist since 1991, providing tailored solutions and comprehensive support to businesses across Britain. Our dedicated team combines extensive industry experience with a professional approach to credit risk management, ensuring businesses remain profitable even during financial uncertainty. We offer bad debt protection through policies that pay out up to 90% of commercial losses, supported by active credit ratings on UK and overseas companies. Our services include trade credit insurance, commercial debt recovery, and expert guidance on political risk mitigation.

With FCA regulation and a client-centric philosophy, we partner with businesses from start-ups to major enterprises, combining technological efficiency with personal account management. Our debt recovery specialists achieve results through a commission-based model starting at 10%, while our credit insurance policies integrate seamlessly with debt collection processes. Through proactive risk assessment and tailored financial solutions, we empower businesses to grow with confidence while safeguarding their assets.
Services
Credit Insurance Debt Recovery Trade Credit Insurance Bad Debt Protection Commercial Debt Recovery
Details
  • Year established: 1991
Highlights and features
  • Tailored credit insurance solutions since 1991
  • FCA-authorised and regulated for financial compliance
  • Debt recovery commission rates starting from 10%
  • Active credit ratings on UK and overseas companies
  • Integrated insurance and debt collection services
Associations and certifications
  • Financial Conduct Authority
Services
Credit Insurance
Our credit insurance policies protect businesses against bad debt, covering up to 90% of commercial losses. We specialise in tailored solutions for UK companies trading domestically and internationally. Our FCA-regulated services help businesses maintain financial stability during economic uncertainty.
Debt Recovery
Commercial debt recovery services operate on a success-based commission model starting at 10%. Our specialists handle complex cases across multiple sectors including manufacturing, transportation, and recruitment. We work as your trusted partner to recover outstanding payments efficiently.
Risk Management
We provide comprehensive risk assessment tools and active credit ratings on UK and overseas companies. Our services help businesses make informed decisions about credit limits and political risks. We combine financial data with practical solutions to protect business assets.
Policy Administration
Our team manages credit insurance policies including limit applications, reviews, and claims processing. We offer dedicated account management with regular personal visits and 24/7 support through online and telephone channels.
Political Risk Coverage
Specialist coverage protects against political events preventing payment, with policies covering up to 95% of losses. We help businesses assess and mitigate risks when trading with overseas customers in unstable markets.
People
Stephen Uwins
Scheme Director
Scheme Director for Trade Credit Insurance with over 14 years' experience at CMR since joining in 2008. Specialises in credit risk management solutions.
Heather Burchell
Sales Account Manager
Sales Account Manager with 31 years' experience since joining CMR in 1991. Expert in credit insurance and policy administration processes.
James Earley
Sales Account Manager
Experienced Sales Account Manager who rejoined CMR after working with underwriters. Brings specialist knowledge of insurance operations and client relations.
Krystina Faria
Administration Manager
Administration Manager with 20 years' service since joining in 2003. Oversees debt recovery, claims processing and admin team management.
Karen Greaves
Administrator
Administrator supporting debt recovery and claims processes since joining CMR in 2018. Provides day-to-day client support for policy management.
Questions
What credit insurance solutions do you offer?
We provide trade credit insurance policies covering up to 90% of commercial losses, with tailored solutions for UK and international businesses.
How does your debt recovery service work?
Our commission-based debt recovery starts at 10%, with specialists handling cases across manufacturing, distribution, and other sectors.
Are you regulated by financial authorities?
Yes, we're authorised and regulated by the Financial Conduct Authority (reference number 308333).
What business sizes do you support?
We work with businesses from start-ups to major enterprises across Britain.
How do you handle international credit risks?
We maintain active credit ratings on overseas companies and offer political risk coverage up to 95%.
Reviews (5)
Angie Cross
Jan 06, 2020 Report
Cannot fault how Krystina from CMR handled our claim and informed me every step of the way of what was required for the insurance. I would definitely recommend that every business should use their services.
Neil Fleming
Dec 29, 2019 Report
We have been a client of CMR for a year now and cannot fault anything theyve done. The speed of response and the fact they are always available on the phone to discuss limits and overdue accounts are the main reasons we are very happy. Id recommend CMR to any business looking to protect their debtor book and prefer a personal touch and high levels of support.
Diane Meuse
Nov 04, 2019 Report
We have been a client of CMR for just short of 12 Months now and PHil and his team in the office have always been very helpful and been able to Answer my questions promptly.i would recommend this company to anyone.
Zena Sharpe
Jul 03, 2019 Report
I have had the pleasure of CMR's service for 8 years now and they have always gone out of their way to help me, even when things are urgent, they will do their best to get the answers for me. I recommend this company 100%. Staff are always a pleasure to speak to as well :)
John Uwins
May 28, 2018 Report
CMR's support team is fantastic as they are always there to support my needs, whether that's debt recovery, claims help or credit limit queries.