Business Details
38 Years
experience
Your Trusted Hearing Care Specialists in Bishops Stortford & Chingford
DigiClear Hearing has been dedicated to transforming lives through improved hearing for over four decades. Founded in 1988, our family-run business combines deep industry expertise with a personal approach, treating every client as part of our extended family. Our team of HCPC-registered audiologists specialises in earwax removal, tinnitus management, and hearing aid fitting, leveraging cutting-edge technology to deliver tailored solutions. With two fully equipped centres in Bishops Stortford and Chingford, we serve London and Hertfordshire communities, offering comprehensive aftercare programs including 60-day money-back trials.Our audiologists hold advanced qualifications in audiology and maintain partnerships with leading manufacturers to provide 99 styles of premium hearing aids. We prioritise patient education through free online hearing tests and virtual events, empowering individuals to make informed decisions about their hearing health. Our commitment to excellence is reflected in our 4-year extended warranties, regular preventative maintenance, and a 98% client satisfaction rate across 2,450 treated patients. By blending clinical precision with compassionate care, we ensure every client experiences the life-changing benefits of optimal hearing.
Services
Earwax Removal
Tinnitus Treatment
Hearing Aid Fitting
Hearing Assessments
Microsuction
Hearing Aid Repairs
Online Hearing Tests
Ear Health Checks
Hearing Aid Trials
Tinnitus Management
Details
- Year established: 1988
Highlights and features
- We offer 40+ years of specialist audiology experience across two fully equipped clinics
- Our audiologists hold HCPC registration and specialist Phonak Lyric fitting qualifications
- We provide 60-day money-back guarantees on all hearing aid packages
- Our team includes NHS-trained professionals with expertise in complex tinnitus cases
- We maintain partnerships with 7 leading hearing aid manufacturers for optimal choice
What people say
Very efficient service
Dealt with very competently
Life-changing devices
Expert audiologists
60-day trial option
Services
Earwax Removal
Our microsuction procedure safely eliminates earwax blockages using medical-grade equipment. This quick, pain-free treatment restores natural hearing function while preventing potential complications from impacted wax. Patients receive post-procedure care advice to maintain optimal ear health between visits.
Tinnitus Management
We develop customised treatment plans combining sound therapy and stress reduction techniques. Our audiologists conduct comprehensive assessments to identify underlying causes, offering both immediate relief strategies and long-term management solutions tailored to individual hearing profiles.
Hearing Aid Fitting
From initial assessment to final programming, we guide patients through selecting optimal hearing aids from 99 available styles. Our process includes real-ear verification and follow-up adjustments, ensuring devices perfectly match individual hearing loss patterns and lifestyle requirements.
Hearing Assessments
Our diagnostic evaluations combine pure-tone audiometry with speech-in-noise testing to create detailed auditory profiles. These assessments identify specific hearing deficiencies, enabling precise device programming and tracking changes in hearing health over time through comparative analysis.
Hearing Aid Optimisation
We enhance existing hearing aids through software recalibration and hardware servicing. This service includes comprehensive cleaning, component checks, and acoustic adjustments to maximise device performance, ensuring optimal sound quality and user comfort for privately owned devices.
People
Oliver Wright
Clinical Director
HCPC-registered audiologist with 28 years' experience, specialising in Phonak Lyric fittings. Holds advanced qualifications in audiology and contributes to industry focus groups shaping future hearing technology development.
Allan Wright
Founder
Established DigiClear Hearing in 1988 with a vision for family-centred audiology. Brings 37 years of clinical experience, maintaining active involvement in patient care while overseeing business operations.
Nish Baker
Lead Audiologist
Swansea University graduate with NHS hospital experience. Specialises in musician-specific hearing solutions and advanced hearing aid technology implementation across both clinical and entertainment environments.
Jude Borquaye
Audiologist
Former NHS audiologist with masters in audiology. Combines technical expertise with patient-focused care, particularly interested in music and football-related hearing protection solutions for active lifestyles.
Lynne O'Mahony
Practice Manager
Brings pharmacy and NHS administrative experience to clinic operations. Focuses on ensuring smooth patient journeys and maintaining the clinic's reputation for efficient, compassionate service delivery.
Questions
What hearing aid brands do you offer?
We provide 99 styles from leading manufacturers including Phonak, Widex, ReSound, Signia, and Oticon, ensuring optimal choice for every hearing requirement.
Do you accept NHS hearing aids?
We support privately owned devices only. Our services include optimisation and repairs for hearing aids purchased outside NHS provision.
What aftercare packages are available?
Our Hearing Care Plus program offers 4-year warranties, battery supplies, and regular servicing with optional payment plans.
Can I try hearing aids before buying?
Yes, all packages include a 14-day free trial and 60-day money-back guarantee for complete confidence in your purchase.
How often should I have earwax removal?
We recommend annual microsuction procedures, with appointments available every 6-12 months depending on individual ear health needs.
Do you offer online consultations?
We provide virtual hearing events and online booking, though clinical assessments require in-person appointments at our clinics.
Videos
Reviews (4)
Dianna Higgins
Jul 21, 2021
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I highly recommend DigiClear. After a year of getting no help with the GP due to Covid and going elsewhere we were very fortunate to find DigiClear to sort out my husband's loss of hearing which was due to excessive ear wax. We was seen by a very lovely kind professional gentleman, who knew exactly how to help my husband. Once again Highly recommended.
Mel Mead
May 16, 2021
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Very helpful. Oliver knew what the problem with my ear was straight away. He recommended a ENT at The Holly. Definitely make him your first port of call regarding your ears. Thank You!!
Carter
Mar 07, 2021
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Frankly I never thought my Mum would ever hear again but after Oliver fitted two new hearing aids what an incredible difference
The whole experience has been brilliant
Oliver showed real care and patience with my Mum
Her quality of life had improved
The product is superb
I am so glad we found Oliver and Digiclear
And not bothered with the usual high street suspects
Real genuine care and service
The good service has continued with Oliver when we attended a review of hearing aids
I frankly can't believe how honest and caring he is with my90 year old mother
We have really been looked after
The whole experience has been brilliant
Oliver showed real care and patience with my Mum
Her quality of life had improved
The product is superb
I am so glad we found Oliver and Digiclear
And not bothered with the usual high street suspects
Real genuine care and service
The good service has continued with Oliver when we attended a review of hearing aids
I frankly can't believe how honest and caring he is with my90 year old mother
We have really been looked after
Ian Brown
Sep 29, 2020
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Great, friendly staff who always make clients welcome. Much careful thought had been given to safety during the health crisis and so glad they've reopened. Grateful thanks to Oliver and Beverley!
