Business Details
20 Years
experience
Your Trusted Hearing Care Partner in London
Pindrop Hearing was founded in 2006 with a mission to elevate audiological care through independence and clinical excellence. As the only CQC-registered independent audiology clinic on Harley Street, we prioritise patient needs over commercial interests, offering evidence-based solutions tailored to individual lifestyles. Our team of advanced clinical audiologists brings over 50 years of combined NHS, ENT, and specialist audiology experience, ensuring expert diagnosis and treatment. We operate from purpose-built clinics in Harley Street, Winchmore Hill, Chelsea, and Bushey, providing a professional environment for comprehensive hearing assessments, hearing aid fittings, and specialist services like tinnitus rehabilitation.With 98% patient satisfaction and over 27,000 patients seen, our commitment to long-term aftercare and technological innovation, including AI-powered and Lyric invisible hearing aids, sets us apart. Recognised in the Mail on Sunday and the Guardian, we maintain transparency through free educational resources and finance options, ensuring accessible, ethical care that empowers better hearing and communication.
Services
Hearing Aids
Ear Wax Removal
Hearing Tests
Paediatric Audiology
Tinnitus Rehabilitation
Vestibular Assessment
Custom Hearing Protection
Auditory Processing Disorder
Online Hearing Helper
Lyric Hearing Aids
Details
- Year established: 2006
Highlights and features
- We operate as an independent clinic with no commercial quotas or brand affiliations
- Our audiologists have over 50 years combined NHS, ENT, and advanced audiology experience
- CQC-registered clinics ensure adherence to the highest clinical standards
- 98% patient satisfaction rate from over 27,029 patients seen since 2006
- We provide ongoing aftercare with regular check-ups and device fine-tuning
Associations and certifications
- Care Quality Commission (CQC)
- Financial Conduct Authority
What people say
Expert fitting
Dedicated aftercare
CQC registered
98% satisfaction
Over 1,000 reviews
Services
Hearing Aids
We provide comprehensive hearing aid solutions including Bluetooth, rechargeable, and Lyric invisible models. Our expert audiologists ensure precise fitting using Real Ear Measurement technology for optimal performance. Patients receive ongoing aftercare with regular check-ups and device adjustments.
Hearing Tests
Our diagnostic hearing assessments evaluate hearing thresholds and auditory function. Using advanced clinical equipment, we identify hearing loss patterns and recommend appropriate interventions. Tests include pure tone audiometry and tympanometry for adults and children.
Tinnitus Rehabilitation
Specialist tinnitus consultations investigate underlying causes and develop personalised management strategies. We combine sound therapy, hearing aid integration, and counselling to reduce symptom impact on daily life.
Paediatric Audiology
We conduct age-appropriate hearing assessments for children aged 4-16, including glue ear screening. Our specialists provide family-centred care with clear explanations and follow-up recommendations for developmental auditory concerns.
Ear Wax Removal
Professional earwax clearance using microsuction techniques ensures safe and effective removal. Our clinicians address impacted cerumen that may affect hearing aid performance or cause discomfort.
People
Dr Rony Ganguly
Director & Doctor of Audiology
Founder of Pindrop Hearing with over 20 years of clinical audiology experience. Holds a Doctorate in Audiology and Master's in Clinical Science. Specialises in advanced hearing aid technology and tinnitus management.
Questions
What makes Pindrop Hearing different from other clinics?
We're the only CQC-registered independent audiology clinic on Harley Street with no commercial quotas. Our audiologists focus purely on patient needs, offering unbiased recommendations from all available hearing aid brands.
Do you offer hearing aid trials?
Yes, we provide trial periods with follow-up appointments to fine-tune devices. Our process includes real-ear measurement verification to ensure optimal performance in your specific listening environments.
Are your audiologists qualified?
All our audiologists hold postgraduate qualifications and have extensive NHS/ENT experience. They're registered with professional bodies including the British Academy of Audiology and Health & Care Professions Council.
Can I get help with tinnitus management?
Our specialist tinnitus clinic offers comprehensive assessments and evidence-based management strategies. We combine sound therapy, hearing aid integration, and counselling to address both the auditory and psychological aspects of tinnitus.
Do you accept self-referrals?
Yes, we welcome self-referrals for all our services. Our online booking system allows direct access to hearing assessments, earwax removal, and specialist consultations without needing a GP referral.
What aftercare services do you provide?
We offer lifetime aftercare including regular check-ups, device maintenance, and hearing reassessments. All hearing aid repairs and Lyric device changes are covered under our care plans with no additional charges.
Videos
Reviews (6)
Harry Barnes
Jan 28, 2022
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Fantastic experience. Very professional and polite staff all round. The process was explained and over very quickly with no pain or discomfort. I use my ears for my professional work so am happy to have found a place to go to whenever I need anything in the future.
Reuben Baker
Jan 01, 2022
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My hearing had become so bad I stopped going out to restaurants because I got so fed up of not being able to hear anything, even though I was wearing NHS hearing aids. It was a very isolating experience. Thankfully the audiologist at Pindrop was able to sort me out with a new set of Oticon More hearing aids. I can now hear again and can enjoy going out with my friends and actually hear the conversation.
Leo Holmes
Dec 30, 2021
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I saw Nilesh for a hearing test and advice on my tinnitus. He was very empathetic and caring. The appointment was very informative and I now feel I can cope with my tinnitus in a more positive way.
Adam Wells
Dec 26, 2021
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I had a great experience with Pindrop Hearing. I came for new hearing aids they let me try two different brands Widex and Starkey. We had a few follow up appointments and I settled on the Starkey aids in the end. Very pleased with the service.
Kate Johnson
Dec 18, 2021
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Very pleased with my new state of the art hearing aids. They took their time setting them up for me with my iPhone and TV. I know that if I have a problem and need to contactthem I will speak to a real person, not a call centre. Louise the receptionist has been very helpful in setting up my appointments. I can highly recommend Pindrop Hearing.
Jonathan Richards
Dec 18, 2021
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Ive been to a few other places in London for ear wax removal, this place is by far the best. Excellent equipment, friendly staff and clean clinic. Highly recommended.
