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Your Trusted Hearing Care Partner in London
VIP Hearing Solutions stands at the forefront of audiological excellence, combining cutting-edge technology with personalised care to address hearing health needs across London, Eastcote, Pinner, and Brentwood. Our award-winning team of HCPC-registered audiologists brings decades of combined NHS experience, ensuring ethical advice and access to the latest advancements in hearing aid technology. We specialise in comprehensive diagnostic assessments, discreet hearing solutions, and innovative treatments for conditions like tinnitus and earwax impaction.

With four strategically located clinics and partnerships with major private healthcare providers, we prioritise patient-centric care through services such as 30-day free hearing aid trials, same-day appointments for urgent cases, and tailored aftercare plans. Recognised for excellence through numerous positive reviews on Google and Trustpilot, our commitment to quality has earned us the 'Best Ear and Hearing Clinic 2023' award in Northwest London.
Services
Earwax Removal Hearing Aids Hearing Tests Tinnitus Management Free Trial Online Testing
Highlights and features
  • Award-winning team with 40+ years combined NHS audiology experience
  • Access to all major hearing aid manufacturers' latest technology
  • 30-day free hearing aid trial with no purchase obligation
  • Same-day earwax removal appointments available
  • Recognised 'Excellent' by Google, Trustpilot and Doctify reviewers
Associations and certifications
  • Health and Care Professions Council (HCPC)
  • British Academy of Audiologists (BAA)
  • British Society of Hearing Aid Audiologists (BSHAA)
What people say
Excellent service Professional team Immediate improvement Thorough assessment Friendly staff
Services
Earwax Removal
Our microsuction earwax removal service utilises ENT-grade equipment for safe, painless blockage clearance. Qualified audiologists perform comprehensive examinations before treatment, including ear drum health checks. The procedure typically takes 20 minutes, with post-removal advice provided. Patients experiencing hearing loss from wax impaction often notice immediate improvement. Referrals for infections are included in our service.
Hearing Aids
We offer independent hearing aid selection from all major manufacturers, including AI-powered and rechargeable models. Our four technology tiers (Diamond to Bronze) accommodate varying budgets and needs. Packages include warranties from 2-5 years with aftercare appointments. Specialist fitting services ensure optimal performance for mild to severe hearing loss cases.
Hearing Tests
Comprehensive diagnostic evaluations include audiometric testing, tympanometry, and speech audiometry. Our soundproof booths enable accurate 30-60 minute assessments. Audiologists interpret results using audiograms showing frequency and decibel thresholds. Free online screening tests provide preliminary insights for those unable to visit our clinics.
Tinnitus Management
Specialist treatment options include sound therapy, cognitive behavioural therapy, and hearing aid integration. Our audiologists identify underlying causes through detailed assessments. Customised management plans address both physiological and psychological aspects. Referrals to ENT specialists are coordinated when medical intervention is required.
Free Trial
Our 30-day trial allows risk-free experience with selected hearing aids. Patients receive full support during adaptation period with unlimited adjustment appointments. Trial includes consultation fees but excludes purchase obligation. International visitors can arrange same-day fittings with 30-day return options.
People
Nick Clive
Senior Audiologist
With extensive NHS experience, Nick specialises in complex hearing rehabilitation cases. He leads our London clinic's diagnostic services and mentors junior audiologists in best practice protocols.
Mo Khan
Lead Audiologist
Mo oversees our Pinner branch, focusing on tinnitus management and advanced hearing aid fittings. His clinical expertise includes paediatric audiology and balance disorder assessments.
Questions
Do you offer same-day earwax removal appointments?
Yes, we provide same-day microsuction appointments at our London clinics for £80, typically completed within 20 minutes.
Can hearing aids cause dizziness?
Modern digital hearing aids shouldn't cause dizziness. Initial adaptation may occur as your brain adjusts to restored sound levels.
What hearing aid technology levels do you provide?
We offer four technology tiers: Diamond (AI-powered), Gold, Silver, and Bronze packages to suit different needs and budgets.
Do you accept private healthcare insurance?
Yes, we work with most UK private healthcare providers for hearing assessments and treatments.
How often should ears be professionally cleaned?
Most patients require annual earwax removal, though those with recurrent issues may need bi-annual appointments.
Reviews (7)
Brad Swan
Sep 06, 2021 Report
My appointment was @ 9:30. I waited in reception while a gentleman who did not introduce himself told me to fill out a form. I was booked in for microsuction. The man was telling me that the computers were down and spent some time trying to get this sorted all the while saying sorry for the inconvenience. The man looked in my Ears told me I didn't have wax in them and for this I was charged 35 ! I should of gone to the Doctors for Free !! I would not of minded but I was not told that there would be consultation Fee previous and this was an inconvenience to me as I had traveled 15 miles for Nothing
Claire O'Hara
Jul 28, 2021 Report
The micro-suction treatment given by David was absolutely first rate: the outcome was little short of miraculous (from deaf in one ear to better than ever hearing), the explanation at the start of the procedure was clear, informative and made me feel in very safe hands, the procedure itself was painless and Davids tips for avoiding further problems were much appreciated. Thank you so much- it is not often that one comes across such great and effective service so close to home and at such reasonable cost.
Paul Berry
Jan 29, 2021 Report
Cannot fault Roger, excellent at what he does. Have been going to him for years and have not found a better service elsewhere.
Neil Hornsby
Jul 02, 2020 Report
Excellent service and attention to detail. Don't think of looking anywhere else. Roger brings so much experience to the job its unbelievable.
Kevin Herring
Jun 30, 2020 Report
DIY kits & remedies not working?
NHS taking too long? Go private with the guys. Same day appointment, same day satisfaction! Both ears cleared in 7 minutes. Thanks CHC.
R. S.
Jun 05, 2019 Report
My second visit to County Hearing. Very professional service. Completely satisfied with the results I will return.
Lynda Ireland
Jan 09, 2019 Report
Wonderful experience. Very life changing for my Mum who had got nowhere on NHS but left Roger with much better hearing. Very nice guy too. Friendly yet professional. Cannot recommend enough if you have hearing issues. Park in Sainsbury's - a minute walk.