Business Details
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Trusted Insurance Solutions for Your Needs
At Ageas Insurance, we have dedicated over two centuries to simplifying insurance for our customers. Since our establishment in 1824, we have grown to become one of the UK's largest car and home insurers, serving over four million customers. Our international heritage, rooted in Brussels, underscores our commitment to delivering accessible, customer-centric insurance solutions. Backed by Defaqto 5 Star ratings and ServiceMark accreditation, we prioritise excellence in every policy, claim, and customer interaction. Our team of industry veterans, including leaders with decades of experience, ensures we maintain rigorous standards of expertise and innovation.We are recognised for awards such as Personal Lines Insurer of the Year at the British Insurance Awards 2025, reflecting our dedication to quality and customer satisfaction. Our 24/7 UK emergency claims helpline and online policy management tools provide continuous support and convenience. Through sustainable practices and a focus on community, we strive to be a trusted partner for generations to come.
Services
Car Insurance
Home Insurance
Van Insurance
Travel Insurance
Pet Insurance
Highlights and features
- We offer over 200 years of expertise in general insurance services.
- 24/7 UK emergency claims helpline for immediate assistance.
- ServiceMark accredited for excellence in customer service standards.
- Defaqto 5 Star rated insurance policies for high coverage levels.
- Manage policies online 24/7 with no admin fees for changes.
Associations and certifications
- Defaqto 5 Star
- ServiceMark
What people say
Excellent claims process
24/7 emergency support
Defaqto 5 Star coverage
Easy policy management
Trusted insurer since 1824
Services
Car Insurance
Ageas Insurance Car Insurance provides tailored coverage options for all drivers, including comprehensive protection, third-party liability, and discounts for no claims. Our policies include 24/7 roadside assistance and a 200-year heritage of reliability. Customers benefit from online policy management and guaranteed workmanship repairs through approved partners.
Home Insurance
Our Home Insurance offers buildings and contents coverage with flexible excess options. Defaqto 5 Star-rated policies include accidental damage protection and 24/7 claims support. Ageas Insurance provides easy online renewals and expert claims handling to ensure swift resolution during emergencies.
Van Insurance
Designed for both private and business van users, our Van Insurance includes comprehensive coverage for theft, fire, and accidents. Policies feature 24/7 claims support and flexible no claims discount protection. Ageas Insurance offers tailored solutions for tradespeople and small fleets.
Travel Insurance
Ageas Insurance Travel Insurance covers trips worldwide with options for single and multi-trip policies. Benefits include emergency medical evacuation, baggage protection, and 24/7 assistance. Our policies accommodate adventurous activities and pre-existing medical conditions with flexible terms.
Pet Insurance
Our Pet Insurance covers cats and dogs for veterinary fees, third-party liability, and loss due to theft or accidents. Policies include 24/7 vet advice and coverage for chronic conditions. Ageas Insurance ensures simple claims processing and lifetime coverage options for long-term care.
People
Ant Middle
Chief Executive Officer
Ant has led Ageas Insurance UK since 2020, bringing 25+ years of insurance expertise. He joined Ageas Insurance in 2014 and serves on the Institute of Customer Service board, prioritising customer-centric strategies.
Sian Myers
Chief People Officer
Sian oversees HR strategy at Ageas Insurance, leveraging experience from Ford and Countryside Partnerships. She joined in 2023 and focuses on inclusive leadership, having held senior roles in finance and manufacturing sectors.
Stephen Linklater
Chief Claims Officer
Stephen manages all claims operations since joining Ageas Insurance in 2008. His leadership includes partnerships with Thatcham Research, ensuring efficient household and commercial claims processing with industry-leading standards.
Caroline King
Chief Customer Officer
Caroline leads Ageas Insurance' customer strategy, transforming service delivery since 2014. She prioritises seamless customer journeys across all channels, evidenced by ServiceMark accreditation and high Trustpilot ratings.
Jonathan Price
Chief Financial Officer
Jonathan oversees financial planning and reporting, joining Ageas Insurance in 2019. His career spans roles at Aspen and Aviva, ensuring robust financial management aligned with Ageas Insurance' growth and stability goals.
Questions
How do I make a claim with Ageas Insurance Insurance?
Register your claim online via the Ageas Insurance Storm Hub or contact the 24/7 claims helpline. Provide policy details and incident information to initiate the process.
Can I manage my policy online?
Yes, log in to your online account to update policy details, make payments, or renew coverage 24/7 without admin fees for most policy changes.
What is Ageas Insurance' No Claims Discount policy?
Discounts increase with claim-free years, up to 38% for car insurance. Claims for non-fault incidents or glass damage typically don't affect your discount.
Are Ageas Insurance policies rated by independent bodies?
Yes, Ageas Insurance car and home insurance are Defaqto 5 Star rated, representing the highest coverage standards in the market.
How does Ageas Insurance support customer service excellence?
We are ServiceMark accredited by the Institute of Customer Service, reflecting our commitment to maintaining top-tier service standards across all interactions.
What areas does Ageas Insurance Insurance cover?
We provide insurance services across the UK, with policies tailored to meet regional requirements for car, home, and business needs.
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