Business Details
Emergency
services
Your Trusted Medical Centre in Bishops Stortford
South Street Surgery has been serving the Bishops Stortford community for over 30 years, providing comprehensive primary healthcare services to patients of all ages. Our multidisciplinary team of experienced GPs, nurses, and healthcare professionals is dedicated to delivering high-quality, patient-centred care through three accessible locations across the region. We offer a wide range of services including routine consultations, chronic disease management, immunisations, minor injury treatment, and specialist referrals, supported by modern facilities and digital tools for prescription requests and appointment booking.Our practice maintains strong partnerships with local hospitals and specialist providers to ensure seamless care coordination, while continuously investing in staff development and patient safety initiatives. We prioritise accessibility through wheelchair-friendly premises, extended evening and weekend appointments, and clear communication channels for patient feedback and service improvement.
Services
GP Consultations
Prescriptions
Vaccinations
Minor Injuries
Health Screenings
Highlights and features
- We offer experienced medical professionals with decades of local healthcare expertise
- Our three accessible locations serve patients across Bishops Stortford and surrounding areas
- We provide 24/7 emergency medical guidance through NHS 111 integration
- Our patient-centred approach prioritises individualised care and clear communication
- We combine modern digital services with traditional face-to-face consultations
What people say
Professional staff
Accessible locations
Efficient appointments
Clear communication
Modern facilities
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for patients of all ages, offering both face-to-face and telephone appointments. We specialise in diagnosing and managing acute and chronic medical conditions while maintaining detailed patient records for continuity of care. Patients can book same-day appointments for urgent needs or schedule routine check-ups through our online system.
Prescriptions
We offer efficient prescription management including repeat prescriptions and medication reviews. Patients can request refills through our online portal or NHS App, with electronic prescriptions available for collection at nominated pharmacies. Our team ensures safe medication management with regular reviews and dosage adjustments as needed.
Vaccinations
Our vaccination programme includes routine immunisations for all age groups and seasonal flu vaccines. We provide walk-in clinics for eligible patients and maintain detailed immunisation records. Our staff follows strict safety protocols to ensure proper vaccine storage and administration in line with NHS guidelines.
Minor Injuries
We treat non-life-threatening injuries including cuts, sprains, and minor burns through our urgent appointment system. Our clinicians assess and manage injuries requiring immediate attention while providing appropriate follow-up care. Patients with more serious injuries are promptly referred to specialist emergency departments.
Health Screenings
We conduct regular health screenings for conditions like diabetes, hypertension, and cardiovascular disease. Our preventative care programme includes cholesterol checks, blood pressure monitoring, and lifestyle advice. These services help identify potential health issues at early stages for more effective management.
Questions
How do I book a GP appointment?
You can book appointments online through the NHS App, via e-consult on our website, or by calling 01279 465700 during operating hours.
What services are available for urgent medical needs?
For urgent issues, we offer same-day appointments, telephone consultations, and referrals to NHS 111 for after-hours emergencies.
How can I request a repeat prescription?
Use the NHS App, complete our online form, or visit your nominated pharmacy directly with your NHS number.
Are there evening or weekend appointments available?
Yes, we offer extended hours on Monday evenings and Saturday mornings at selected locations through our PCN service.
What should I do about test results?
Most results are available through the NHS App. If action is needed, we'll contact you by phone or text message within one week.
Videos
Reviews (6)
Helen Bradbury
Oct 31, 2021
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I have been attending this surgery for 23 years and have always been treated with respect and empathy (except one notable occasion about 12 years ago when a receptionist took it upon herself to tell me I needed to sort my life out and tell me how efficient she had been with small children. I forgot to ask her if she had suffered the same debilitating condition that I had.)
Anyway, the GP's and nurses have been nothing but exemplary, thoughtful and kind. They have covered all options and offered support when required. I have even been called at home in the evening to check everything was okay.
Anyway, the GP's and nurses have been nothing but exemplary, thoughtful and kind. They have covered all options and offered support when required. I have even been called at home in the evening to check everything was okay.
Nadia Wright
Oct 22, 2021
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Mother in law went there and the staff member was extremely rude to her, she needed help and the staff told her " it's not my problem " very horrible human being. This was a middle aged lady at the reception. When you are old and need help I hope you get the same service as you give.
Stephanie Anne Currell
Sep 29, 2021
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Dad left with no transfer as secretary palmed him off with the job promised infont of 2 witnesses that it would be done just couldn’t confirm if I could go . Number invalid. Correct number no use as I don’t have hospital numbers to hand neither does dad and surgery will not make a simple call to help a dying man is utterly disgraceful going to cqc now
E. Z.
Sep 27, 2021
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Lets start with one basic question. Who are General practitioners (GPs)? GPs focus on the health of the whole person (patient) combining physical, psychological and social aspects of care. Do you get this from GPs in this clinic? No. Let me tell you the importance about Mental Health and how serious this could be when the GP is not even listening to One properly, because GP will probably be late for his tea tonight... Because of such ignorant GPs, mental health stage is turning into mental illness in so many patients. Hopefully, this will be noticed one day. How do you sleep when doing your
Carolyn Woodman
Jul 16, 2021
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I only live across the road from here Bishop's Park surgery. Might as well be on the moon.
Econsult doesn't work at weekends. So let's get on with real issues, Covid 19 or 20 is an excuse to do part time at GPS
Cannot contact until Monday morning... God bless.
Econsult doesn't work at weekends. So let's get on with real issues, Covid 19 or 20 is an excuse to do part time at GPS
Cannot contact until Monday morning... God bless.
Jinal Soni
Jun 28, 2021
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This GP surgery has got to be the worst service experience any patient can ever receive. Something as simple as scheduling appointments or calling back a nurse or a doctor if you've missed their call is a nightmare!!! I don't understand why calls from doctors and nurses cannot be fixed at a mutually agreed time. For someone who is always on work calls, it is extremely difficult to answer calls at odd times from the clinic. Half my stress is because of such a terrible appointment system with this clinic. If you are reading this, can you please make this process easier for your patients?
