Business Details
50+ Years
experience
Emergency
services
Trusted Car Body Repairs in Crayford Since 1975
Established in 1975, we are a family-run business dedicated to providing exceptional vehicle body repair services. Our team combines over three decades of hands-on experience with a passion for automotive craftsmanship, serving both private customers and major dealerships. We specialise in repairing all makes and models, from minor scratches to complex collision damage, while maintaining strict adherence to industry standards through our membership of the National Body Repair Association. Our commitment to transparency ensures clients retain full control over their insurance claims, with added protection provided by the Chartered Trading Standards Institute.With a reputation built on word-of-mouth recommendations, we offer free, no-obligation estimates and prioritise clear communication throughout every repair process. Our facility handles everything from routine bumper repairs to full vehicle restorations, supported by a free courtesy car service for non-fault claims. As active participants in the local automotive community, we have earned recognition through national magazine features and industry awards for our custom paintwork and renovation projects.
Services
Car Body Repairs
Insurance Repairs
Dent & Scratch Repair
Alloy Wheel Refurbishment
Vehicle Restoration
Details
- Year established: 1975
Highlights and features
- 32 years of specialist body repair experience
- National Body Repair Association membership
- Free, no-obligation repair estimates
- Free courtesy car for non-fault claims
- Award-winning restoration expertise
Associations and certifications
- National Body Repair Association (NBRA)
- Chartered Trading Standards Institute (CTSI)
What people say
Excellent service
Highly recommended
No complaints
Quality workmanship
Prompt completion
Services
Car Body Repairs
Comprehensive bodywork solutions for all vehicle types, from minor scratches to major collision damage. Our technicians use advanced techniques to restore structural integrity while maintaining factory specifications. Specialising in both modern and classic vehicles, we ensure precise colour matching and finish quality.
Insurance Repairs
Direct insurance company collaboration with full client control over repair decisions. We handle all documentation and claims processing while maintaining transparent communication throughout. Our approved methods meet all insurer requirements while protecting client interests through CTSI safeguards.
Vehicle Restoration
Award-winning restoration services for vintage and modified vehicles. Our team combines traditional craftsmanship with modern techniques to revive classic cars to their original condition. Featured in national automotive publications for our precision work on projects ranging from Triumph Stags to customised Ford Transits.
Alloy Wheel Refurbishment
Professional alloy wheel restoration for kerb damage and structural issues. We employ specialist welding and refinishing processes to repair cracks and bends while maintaining wheel integrity. Services include diamond cutting, colour coding, and protective lacquer application to factory standards.
Dent & Scratch Repair
Specialist paintless dent removal and scratch repair for body panels and bumpers. Our technicians use precision tools to eliminate minor damage without compromising paint integrity. Offering same-day assessments and competitive pricing for both insured and private clients across all vehicle types.
People
Marc
Director
With over 32 years' experience, Marc leads our technical team as a qualified body repair specialist. He began as a trainee under Bryan Miles and now oversees all operational aspects, combining hands-on expertise with business management. His specialisms include complex collision diagnostics and custom paintwork.
Andrea
Director
As co-director and daughter of founder Bryan Miles, Andrea manages client relations and business operations. She ensures service delivery meets our high standards while maintaining the family values established in 1975. Her automotive industry knowledge spans four decades of workshop management.
Questions
What types of vehicle repairs do you handle?
We repair all makes and models including cars, light commercial vehicles, and motorbikes. Our services cover everything from minor scratches to major collision damage, with specialist capabilities in classic car restoration and custom modifications.
Can I use my own repairer for insurance claims?
Yes, you have legal right to choose your preferred repairer. We work directly with all major insurance companies while maintaining your control over the repair process and final quality standards.
Are courtesy cars available?
We offer free like-for-like courtesy vehicles on non-fault insurance claims. Availability depends on your specific circumstances and insurance policy terms.
What accreditations do you hold?
We are long-standing members of the National Body Repair Association (NBRA) and operate under Chartered Trading Standards Institute (CTSI) consumer protection schemes for added client security.
How long have you been in business?
Established in 1975 by Bryan Miles, we have served Crayford and surrounding areas for over 45 years. The business has been operated by Marc and Andrea since the early 1990s.
Reviews (7)
OddJobMTB
Jan 24, 2022
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I had my car undersealed at this location. I have given 3 stars because it took vastly longer than originally told and I had to keep phoning them to get updated on the situation. They are professional in terms of talking to you, asking what you need, I felt that aspect of the business was very good. I have been under the car a few times now and the job looks decent. Weirdly there is underseal on the alloy parts, like some of the suspension components, seems a bit weird to me as they are not prone to rusting. After phoning up and the time taken I would go else where.
Edit: For owner, RED MX5
Edit: For owner, RED MX5
Karl Barnes
Jan 20, 2022
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Was after a quote for a repair job on my rear bumper. Had already been in touch with another bodyshop repair garage but they mucked me around, it took two months to organise and then when I called to confirm taking the car in they didnt even have me on the system! Then had the cheek to email me 2 days later saying they could fit me in.
So, I found BJ Miles on the internet and thought lets get a quote? Within 2 days of asking I had a reasonable quote and all booked in, I found Marc to be a very genuine bloke and had no issues going forward with the work on the price he quoted. He told
So, I found BJ Miles on the internet and thought lets get a quote? Within 2 days of asking I had a reasonable quote and all booked in, I found Marc to be a very genuine bloke and had no issues going forward with the work on the price he quoted. He told
Gavan Burden
Aug 10, 2021
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I was recommended to BJ Miles to address rust around the inner arch of a rear wheel on a classic car, a world too frequently open to much abuse. I found Marc and his team to be very helpful, honest and capable in identifying what needed to be done, keeping me informed of progress (including sending photos & videos) and completing the work. Very impressed with their attention to detail and quality of craftsmanship. I would be happy to recommend them to others with similar issues.
Kevin
May 19, 2021
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Professional outfit and competitive price. Marc explained fully on what the job entailed. One small dent with paint damaged on N/S front door just below wing mirror. Wing mirror and door handle removed and damage made good with door resprayed and blended into front wing. Two year guarantee! Really pleased with finished look!
Pete Hyland
Nov 07, 2020
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Ive used BJ Miles before so when I needed some work done on my car I went back and I was really impressed with the work they carried out . I was also really impressed with the covid safety measures they have in place. They are taking this very seriously which made me feel comfortable taking the car there
I would strongly recommend them if you looking for a professional job with great customer service
I would strongly recommend them if you looking for a professional job with great customer service
John Harris
Sep 07, 2020
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Positive:Punctuality,Quality
I found the owner to be friendly and honest. I used to be in this trade and was impressed by the quick turn around without any compromise in quality. Recommended and would use again.
Service:Body & Trim
I found the owner to be friendly and honest. I used to be in this trade and was impressed by the quick turn around without any compromise in quality. Recommended and would use again.
Service:Body & Trim
Rachael Smith
Jun 24, 2019
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Marc did a great job fixing rust and respraying. Paint looks perfect now. Have an accurate estimate of cost of work and finished work on time. Definitely recommend using BJ miles.
