Business Details
22 Years
experience
Emergency
services
Trusted Property Management Services in Marden
Established in 2004, D M G Property Management has built a reputation as a leading residential property management company across the South East. Our approach combines tailored service with transparent financial management, ensuring property owners benefit from fixed monthly service charges supported by meticulously researched budgets. We manage over 107 developments, ranging from Victorian conversions to modern mixed-use properties, with a focus on proactive maintenance and compliance with industry standards. As members of The Property Institute and the Institute of Accountants and Bookkeepers, we adhere to rigorous codes of practice while maintaining open communication with residents.Our dedicated accounting team ensures timely invoicing and robust financial oversight, with client funds held in interest-bearing accounts. We prioritise regular site visits and contractor oversight to maintain high standards, alongside implementing long-term budgeting strategies to minimise unexpected costs. Our commitment to transparency, professional accreditation, and client-centric service has driven steady growth through leaseholder recommendations.
Services
Property Management
Service Charge Budgeting
Maintenance Coordination
Compliance Management
Financial Oversight
Contractor Supervision
Annual Reporting
Tenant Communication
Emergency Repairs
Long-Term Planning
Details
- Year established: 2004
Highlights and features
- We have 20 years of dedicated property management experience since 2004
- Our fixed monthly service charges include transparent budget breakdowns
- We are accredited members of The Property Institute and IAB
- Our proactive management includes regular site inspections and contractor oversight
- We implement long-term budgeting strategies to prevent unexpected cost increases
Associations and certifications
- The Property Institute
- Institute of Accountants and Bookkeepers
Services
Property Management
We provide comprehensive residential property management for developments ranging from 3 to 471 units. Our services include maintenance coordination, tenant communication, and legislative compliance. With 20 years' experience, we ensure properties are maintained to high standards while protecting owners' investments through proactive management.
Service Charge Budgeting
Our fixed monthly service charge system includes detailed budget forecasting and transparent expenditure tracking. We prepare annual budgets aligned with lease requirements and manage client funds in dedicated interest-bearing accounts. This approach ensures cost predictability while maintaining financial accountability for property owners.
Contractor Supervision
We oversee all maintenance contractors and service providers, including lift maintenance and mechanical repairs. Our procurement process secures competitive rates through bulk purchasing, while our retention policy ensures work quality through post-completion checks. This guarantees value for money and high standards of workmanship.
Compliance Management
We ensure full compliance with Landlord and Tenant Act regulations, Commonhold and Leasehold Reform Act legislation, and Companies House requirements. Our services include AGM organisation, company secretarial duties, and adherence to Property Institute codes of practice, providing legal security for property owners.
Long-Term Planning
Our ten-year expenditure planning identifies upcoming major works to prevent sudden cost increases. By aligning budgets with lease requirements and property needs, we help owners prepare for future expenses while maintaining property value through timely maintenance and upgrades.
Questions
What areas do you cover?
We manage properties across the South East region, including both urban and rural developments.
How are service charges calculated?
Our fixed monthly charges are based on detailed budget projections and actual property management needs.
What happens if I have a complaint?
We have a formal complaints procedure with written responses within 15 working days of acknowledgment.
How do you handle emergency repairs?
We provide out-of-hours contact options for urgent property issues requiring immediate attention.
Are there hidden fees?
No, we maintain full transparency with no additional charges beyond agreed management fees.
How are contractors selected?
We use competitive procurement processes and retain payments until work quality is verified.
Reviews (2)
Daniel Catz
Aug 17, 2021
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Where do I start? The leadership of this business is poor, it was the people who own the business that I have spoken to and tried to resolve issues with but they are ignorant and arrogant and have some kind of superiority complex. They do not want to solve issues, they only want to receive their money. they develop an opinion and are not willing to change their minds at all. Very poor service indeed.
Danny Edwards
Jun 20, 2021
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Plus-side: Comparatively cheap compared to market rate. Downside, this appears to translate to limited availability, and limited online services compared to competitors. Budget management can be improved. Sue clearly works hard and was always a pleasure to deal with, but I was left with a strong impression that capacity needs to be increased and working methods need be brought up to date in order to really compete in the field.
