Business Details
Luxury Carpets and Flooring Solutions in Cwmbran
Established with a commitment to excellence, Cwmbran Carpet Centre has become a trusted name in flooring solutions for both residential and commercial clients. Our team brings decades of combined experience in carpet and flooring expertise, offering a comprehensive range of products including luxury carpets, vinyl floor coverings, and fibre flooring. With a purpose-built showroom in Cwmbran, we provide expert advice, free estimates, and professional measurement services tailored to individual needs. Our experienced fitter, with over 35 years in the trade, ensures precise installation of carpets, laminates, and wooden floors while maintaining strict quality standards.We prioritise customer satisfaction through transparent pricing, no-pressure sales approach, and a full guarantee on all products. Our aftercare service and attention to detail have earned us consistent positive feedback, with clients praising our professionalism, product quality, and exceptional service delivery. We serve both private homeowners and business clients, offering insurance work support and customised flooring solutions. Our reputation for reliability and expertise is reflected in our 5.0-star rating from 128 reviews, demonstrating our ongoing commitment to quality and customer-centric service.
Services
Carpets
Unnatural Flooring
Fibre Flooring
Fitting Services
Aftercare
Highlights and features
- We offer over 30 years of combined flooring expertise with transparent pricing
- Our experienced fitter provides precise installation of carpets and wooden floors
- We guarantee all products with comprehensive aftercare service
- No-pressure sales approach with free home measurements available
- Proven track record with 5.0-star rating from 128 verified customer reviews
What people say
Excellent service
Great quality carpets
Professional fitters
Outstanding service
Highly recommended
Services
Carpets
We offer an extensive selection of luxury carpets from respected manufacturers, with expert guidance to help customers choose the most suitable options for their spaces. Our range includes various textures, materials, and designs to suit different requirements. With professional fitting services and product guarantees, we ensure long-lasting satisfaction for both residential and commercial clients.
Unnatural Flooring
Our vinyl flooring solutions provide durable, cost-effective alternatives to traditional materials, available in multiple designs and finishes. We offer expert advice on selecting appropriate products based on room usage and maintenance requirements. Professional installation ensures seamless application, with guarantees covering both materials and workmanship for complete customer confidence.
Fibre Flooring
We provide fibre flooring options combining natural materials with modern manufacturing techniques for enhanced durability and aesthetic appeal. Our specialists help customers select appropriate products based on environmental conditions and usage patterns. Professional installation services ensure optimal performance, with guarantees covering both product quality and fitting standards.
Fitting Services
Our professional fitting services cover carpets, laminates, and wooden floors with meticulous attention to detail. The experienced fitter ensures precise measurements, proper subfloor preparation, and seamless installation. We accommodate client schedules and provide post-installation checks to guarantee complete satisfaction with the finished results.
Aftercare
We offer comprehensive aftercare support including maintenance advice, warranty claims processing, and issue resolution. Our guarantees cover both products and installation workmanship, providing customers with long-term peace of mind. We maintain contact post-installation to ensure continued satisfaction with the flooring solutions provided.
People
Neil
Owner
With extensive industry experience, Neil provides expert flooring advice and manages customer consultations. He ensures all clients receive accurate information and appropriate product recommendations based on their specific requirements.
Gareth
Fitter
Gareth, our professional fitter with over 35 years' experience, handles all installation work to exacting standards. He ensures precise measurements, proper preparation, and meticulous attention to detail during every flooring installation.
Questions
What types of flooring do you offer?
We provide luxury carpets, vinyl flooring, fibre flooring, and offer specialist advice on selecting the most suitable options for residential and commercial spaces.
Do you provide fitting services?
Yes, our experienced fitter with 35+ years' expertise offers professional installation of carpets, laminates, and wooden floors with meticulous attention to detail.
Can you visit my property for measurements?
We offer free home measurement visits to ensure accurate estimates and tailored flooring recommendations that match your specific requirements.
Are your products guaranteed?
All our flooring products come with a full guarantee, supported by our comprehensive aftercare service to ensure long-term satisfaction.
How do you handle customer service?
We maintain a no-pressure sales approach with transparent pricing, prioritising client needs through expert advice and post-installation support.
Reviews (5)
Hannah Lenthall
Nov 27, 2021
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Thank to Neil and his amazing team I have had 2 carpets laid with them including this beautiful carpet on my stairs. They are fabulous from measurement to fitting. Would highly recommend and will definitely be using them for rest of the house
Rebecca James
Nov 03, 2021
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Thankyou so much to Neil for travelling to measure and fit my purchase. Neil was very knowledgeable and patient with me when deciding what I wanted. Thankyou for making my new home perfect
Emma Brean
Sep 22, 2021
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Brilliant service from start to finish. Carpet fitters were polite and did a wonderful job. Thank you Neil for another wonderful new carpet.
Gareth Mayers
May 18, 2021
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I'm not really one for writing reviews but felt I had to in this case. From the moment we walked into the showroom we received nothing but friendly, professional advice from Neil. Making sure that we in no way would select the wrong thing for our home.
We, with his advice, selected the carpet we needed for our Living Room, Hall and dining room...no fuss. The fitters, Gareth and Joel, were outstanding. Very friendly and polite. Watching them work was an eye opener. Extremely professional, though why should we expect anything else. Sometimes you hear horror stories about businesses but you wont
We, with his advice, selected the carpet we needed for our Living Room, Hall and dining room...no fuss. The fitters, Gareth and Joel, were outstanding. Very friendly and polite. Watching them work was an eye opener. Extremely professional, though why should we expect anything else. Sometimes you hear horror stories about businesses but you wont
Angela Williams
Jul 06, 2020
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As a returning customer the customer service has been excellent again.
Neil's advice has been invaluable and I would recommend Cwmbran Carpet Centre to everyone. The range is huge and he steered me to the correct carpet for my stairs and landing at a very reasonable price. The fitters did a brilliant job.
Neil's advice has been invaluable and I would recommend Cwmbran Carpet Centre to everyone. The range is huge and he steered me to the correct carpet for my stairs and landing at a very reasonable price. The fitters did a brilliant job.
