Business Details
Your Trusted Travel Partner in Marlborough
At Elaine's Travel, we are dedicated to curating exceptional holiday experiences tailored to individual preferences and budgets. As an independent agency with decades of combined industry expertise, we leverage extensive global contacts to secure competitive deals across diverse destinations. Our approach prioritises personal service, offering 100% financial protection on all holidays while providing in-depth local knowledge to enhance travel experiences. From family breaks to luxury cruises, our team handles documentation and logistics to ensure stress-free planning. We specialise in creating bespoke itineraries, combining adventure, cultural exploration, and relaxation.Our commitment to customer satisfaction drives us to continuously refine our offerings, ensuring every journey meets the highest standards of quality and value. With a proven track record since establishment, we maintain strong partnerships with tour operators worldwide to deliver unique travel opportunities. Our Marlborough-based office provides a welcoming environment for face-to-face consultations, complemented by dedicated agent support throughout the booking process. Through regular industry recognition, including Travel Extra's Best New Agent 2018 award, we demonstrate our ongoing dedication to excellence in travel services.
Services
Holiday Packages
Travel Itineraries
Family Breaks
Luxury Cruises
Adventure Challenges
Romantic Honeymoons
Financial Protection
Documentation Handling
Local Knowledge
Stress-Free Planning
Highlights and features
- We offer 100% financial protection on all holidays
- Our team provides dedicated agent support throughout your booking
- We leverage extensive global contacts for competitive deals
- We handle all documentation to ensure stress-free planning
- Our expertise includes local knowledge of diverse destinations
Associations and certifications
- ABTA
Services
Holiday Packages
We create tailored holiday packages combining accommodation, transportation, and activities. Our offerings include family-friendly options, luxury experiences, and adventure-focused trips. Each package benefits from our industry contacts to ensure competitive pricing while maintaining quality standards. Our team handles all logistical elements.
Travel Itineraries
Our bespoke itineraries cater to specific interests and budgets. From short breaks to extended journeys, we incorporate cultural experiences, sightseeing opportunities, and practical considerations. Each itinerary balances structured elements with flexibility for personal exploration.
Family Breaks
Specialist family holiday planning considers age-appropriate activities and practical requirements. We arrange accommodations with family facilities, child-friendly transportation, and varied entertainment options. Our itineraries balance educational experiences with recreational activities.
Luxury Cruises
We offer premium cruise packages featuring top-tier operators and exclusive destinations. Our service includes cabin selection guidance, shore excursion planning, and special requirement coordination. We ensure seamless connections between cruise segments and land-based travel.
Adventure Challenges
Our adventure travel packages include guided expeditions to unique destinations. We arrange specialist equipment hire, safety briefings, and experienced guides. Destinations range from polar regions to tropical environments, with appropriate risk management protocols.
People
Elaine Ferry
Director
With a lifetime career in travel, Elaine specialises in securing exceptional deals through global industry contacts. She focuses on personal service, combining professional expertise with genuine passion for travel. Her leadership ensures high service standards across the agency.
Sarah
Co-Founder
Co-founder with five years of collaborative experience alongside Elaine. Shares the vision for customer-focused service, specialising in itinerary creation and client consultation. Brings expertise in stress-free travel planning and documentation management.
Questions
What financial protection do you offer?
We provide 100% financial protection on all holidays through ABTA bonding, ensuring complete security for your travel investment.
Can you create custom travel itineraries?
Yes, we specialise in bespoke itineraries tailored to specific interests, budgets, and travel requirements across all destinations.
Do you handle travel documentation?
Our team manages all documentation requirements, providing clear guidance and ensuring all necessary paperwork is completed accurately.
What holiday types do you offer?
We offer family breaks, luxury cruises, adventure challenges, romantic honeymoons, and cultural exploration trips across global destinations.
How do you ensure competitive pricing?
Through extensive global contacts with tour operators, we secure exclusive deals while maintaining quality standards across all packages.
Reviews (3)
Kate Lowther
Oct 18, 2021
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My mother and I have just got back from a holiday to Morocco organised by Elaines Travel. Neither my mother or I had travelled for a good 18 months so felt very out of practice. With all the extra paperwork needed for flying coupled with the unpredictable nature of travel at the moment having Elaine do all the minutiae of checking in, booking hotels, listing the things to do for Covid, organising taxis, reserving hotels and parking etc etc was extremely reassuring. The holiday itself was fantastic - a week of sun and much needed change of scene - which miraculously was unaffected by the flight
Oli Harris
Oct 27, 2017
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Friendly and knowledgeable, Elaine and Sarah will def go the extra mile to make sure your holiday is perfect!
Jo Starr
May 03, 2017
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My husband and I have booked two fabulous holidays through Elaine and Sarah - one of which was our honeymoon. They had a very friendly approach, they listened, made suggestions and worked tirelessly to find just the right thing for us. I wouldn't hesitate in recommending Elaine's Travel.
