Business Details
Emergency
services
Your Trusted Appliance Repair Specialists in Poole
We are Dorset Appliance Repairs, a trusted local specialist serving Poole and Bournemouth for many years. Our team of highly trained engineers delivers reliable, competitive, and transparent appliance repair services, prioritising customer satisfaction. With expertise in repairing washing machines, tumble dryers, fridges, freezers, cookers, ovens, and vacuum cleaners, we offer same-day repairs when possible and a fixed labour charge with no hidden fees. Our commitment to quality is reflected in our 5-star service, senior discounts, and a track record of resolving complex appliance issues efficiently.We provide upfront quotes, ensuring clarity before any work begins, and operate with integrity, professionalism, and a deep understanding of local needs. Our emergency call-out service addresses urgent repairs, and our engineers are renowned for their politeness, technical proficiency, and dedication to resolving problems promptly. Customer testimonials highlight our reliability, fair pricing, and exceptional service, making us a recommended choice for appliance repairs in the region.
Services
Washing Machine Repairs
Tumble Dryer Repairs
Fridge Freezer Repairs
Cooker Oven Repairs
Dishwasher Repairs
Vacuum Cleaner Repairs
Highlights and features
- We are an established appliance repair company serving Poole and Bournemouth for many years.
- Our team offers emergency call-outs for urgent appliance repairs.
- Pricing includes a fixed labour charge with no hidden fees.
- Engineers provide same-day repairs when possible and upfront quotes.
- 5-star service with senior discounts and competitive rates.
What people say
Prompt, efficient, reasonably priced
Highly recommended
Quick and efficient with good end result
Exceptional company
Great customer service
Services
Washing Machine Repairs
We repair and service all major washing machine brands in Poole, Bournemouth, and surrounding areas. Our engineers diagnose issues like drainage problems, motor failures, and control panel faults, ensuring efficient repairs with genuine parts. Customers praise our prompt service, transparent pricing, and same-day solutions for urgent breakdowns.
Tumble Dryer Repairs
Specialising in tumble dryer repairs, we address common issues such as heating failures, drum malfunctions, and sensor errors. Servicing Poole and Bournemouth, our team ensures safe, durable fixes with upfront cost estimates. Emergency call-outs and competitive rates make us a reliable local choice for dryer maintenance.
Fridge Freezer Repairs
Our experts handle fridge and freezer repairs, including compressor issues, temperature regulation, and door seal replacements. Operating across Poole, we prioritise energy efficiency and food safety, using quality components to extend appliance lifespan while maintaining competitive pricing.
Cooker Oven Repairs
We repair electric and gas cookers, ovens, and hobs, addressing ignition failures, element malfunctions, and thermostat issues. Our engineers in Poole ensure safe, compliant repairs, offering transparent quotes and durable solutions for domestic and commercial clients.
Dishwasher Repairs
Dishwasher repair services cover pump failures, drainage issues, and control panel faults. Servicing Poole and Bournemouth, we provide rapid diagnostics and cost-effective fixes, ensuring minimal disruption to household routines with a focus on customer satisfaction.
People
Stephen
Owner & Lead Engineer
Stephen leads Dorset Appliance Repairs with over a decade of experience in appliance diagnostics and repair. Known for prompt, reliable service, he personally handles emergency call-outs and ensures all work meets strict quality standards. His commitment to transparency and customer care has earned him consistent 5-star reviews.
Questions
What areas do Dorset Appliance Repairs cover?
We serve Poole, Bournemouth, Parkstone, Upton, Branksome, and surrounding areas in Dorset.
Do you offer emergency appliance repair services?
Yes, we provide emergency call-outs for urgent appliance repairs across our service areas.
How quickly can you repair my appliance?
We aim for same-day repairs when possible and provide upfront time estimates for scheduled visits.
Are your repair prices competitive?
Yes, our pricing includes a fixed labour charge with no hidden fees and is consistently rated fair by customers.
Do you offer warranties on repairs?
All repairs come with a guarantee, and we use genuine parts to ensure long-lasting solutions.
How do I book a repair service?
Contact us via phone at 01202 927 025 or book online for a free, no-obligation quote.
Reviews (5)
Nick Smith
Nov 13, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great service , we used Dorset Appliance Repair to fix our optimyst fire . Cant fault the service highly recommend
Great service , we used Dorset Appliance Repair to fix our optimyst fire . Cant fault the service highly recommend
Nick Chamberlain
Aug 23, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Fast, efficient, good service overall. Would definitely use again
Service:Repair washer / dryer
Fast, efficient, good service overall. Would definitely use again
Service:Repair washer / dryer
David Steward
Jul 30, 2021
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TIME WASTER! Scheduled an appointment on a Friday, to come the following Tuesday between 10am - 2pm. However, he never showed up! I sent a text on the Tuesday morning to confirm they were still coming, no reply. I tried calling, no answer. We were waiting in all day for him to show but he never did! Absolute waste of time.
Jo Cousins
Feb 10, 2021
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I called Dorset Appliance Repairs on behalf of my elderly parents, whose cooker just packed up unexpectedly. I called and spoke with Stefan in the afternoon and booked for him to come and take a look between 10am-2pm the next day. Stefan obviously appreciated my parents were a little vulnerable as on inspection he called me to explain the issues and recommendations. Turns out the cost of the repair for their old oven meant it would make more economical sense just to get a new oven which my parents were happy with. I spoke with Stefan at 2pm and agreed the replacement of the oven. At 3pm he called
Al Lunchmoney W.
Aug 20, 2020
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Google asking for a review. Not visited the premises, only the website in order to contact them. Still waiting for a reply several days later...
Edit to respond to the lie presented below - you have never called me. I've never spoken to you and we've never had "an appointment hour" as we've never spoken to make an appointment. Don't know why you are lying. Are you confusing me with someone else? Either way, your manner here does not present you in a good light. Very bad for a business and I wouldn't use your services now even if you did call me.
Edit to respond to the lie presented below - you have never called me. I've never spoken to you and we've never had "an appointment hour" as we've never spoken to make an appointment. Don't know why you are lying. Are you confusing me with someone else? Either way, your manner here does not present you in a good light. Very bad for a business and I wouldn't use your services now even if you did call me.
