Pheasant Retreats

Business Details

Trusted Letting Agents in Witney

Established as a family-run letting agency, Pheasant Retreats delivers professional, accredited, and personable property management services across Witney, Eynsham, Carterton, and surrounding Oxfordshire villages. Our team prioritizes direct communication and swift decision-making, eliminating bureaucratic delays by operating independently of corporate structures. With memberships in leading regulatory bodies including Safe Agent, ARLA, NAEA, Propertymark, and The Property Ombudsman Service, we ensure compliance with industry standards while maintaining flexibility to meet client needs.

Our expertise spans property lettings, tenant management, and maintenance coordination, supported by transparent processes and a commitment to matching landlords and tenants effectively. Customer testimonials highlight our responsiveness, professionalism, and personalized approach, reflecting our dedication to resolving issues promptly and fostering long-term relationships. By focusing on local market knowledge and maintaining rigorous quality standards, we provide landlords and tenants with reliable, stress-free property management solutions tailored to their specific requirements.

Services

Property Letting Tenant Management Rent Collection Property Maintenance EPC Arrangement Gas Safety Checks Tenant Referencing Tenancy Renewals Inventory Services Deposit Registration

Highlights and features

Family-run business offering personalized property management solutions
Direct communication with directors ensures swift decision-making
Accredited by leading industry organizations for quality assurance
Proven track record with consistently positive customer testimonials
Flexible viewings and responsive support for landlords and tenants

Associations and certifications

Safe Agent
ARLA
NAEA
Propertymark
The Property Ombudsman Service

What people say

Professionalism, Quality Responsiveness, Value Excellent service Prompt issue resolution Personalized approach

Website

Update Listing

Services

Property Letting

We specialize in property lettings across Oxfordshire, offering landlords comprehensive tenant sourcing and vetting. Our process ensures optimal matches between property owners and tenants, combining local market expertise with rigorous compliance checks. Services include property marketing, viewings, and lease agreements.

Tenant Management

Our tenant management covers rent collection, maintenance coordination, and dispute resolution. We maintain regular communication with tenants while ensuring landlords receive timely payments and property updates. Compliance with legal requirements and swift issue resolution form the core of our approach.

EPC Arrangement

We arrange Energy Performance Certificates for landlords, ensuring compliance with UK regulations. Our service includes coordinating assessments and providing guidance on property efficiency ratings. This mandatory requirement is handled efficiently to facilitate smooth property lettings.

Gas Safety Checks

We organize annual gas safety inspections for rental properties, maintaining compliance with legal standards. Our service includes coordinating engineer visits and ensuring documentation meets regulatory requirements, providing landlords with peace of mind regarding tenant safety.

Tenant Referencing

Our referencing service includes credit checks, employment verification, and previous landlord references. We conduct thorough Right to Rent checks while maintaining compliance with data protection regulations. This process ensures reliable tenant placements for property owners.

People

Lynda

Director

With extensive experience in property management, Lynda leads Pheasant Retreats' operations. Her approach combines personal service with professional expertise, ensuring both landlords and tenants receive tailored support throughout the rental process.

Hannah

Team Member

Hannah provides dedicated support to both landlords and tenants, handling property viewings and out-of-hours emergencies. Her responsive approach ensures timely resolution of client needs while maintaining professional service standards.

Charlotte

Team Member

Charlotte contributes to property management operations, supporting the team's efforts to maintain high service levels. Her role includes assisting with tenant communications and property administration tasks.

Questions

What areas do you cover?

We operate in Witney, Eynsham, Carterton, Woodstock, Burford, Upper Rissington, and surrounding Oxfordshire villages.

What services do you offer landlords?

We provide property lettings, tenant management, rent collection, maintenance coordination, and compliance services including EPCs and gas safety checks.

How do you handle tenant referencing?

We conduct thorough credit checks, employment verification, and Right to Rent checks to ensure reliable tenant placements for property owners.

Are you accredited by industry bodies?

Yes, we're members of Safe Agent, ARLA, NAEA, Propertymark, and The Property Ombudsman Service for quality assurance.

What fees do you charge?

Our fees vary by service, including 10% + VAT for full management, tenant referencing from £126, and EPCs from £95. Detailed pricing is available on our website.

How quickly do you respond to maintenance issues?

We prioritize prompt resolution of maintenance concerns, with emergency support available outside regular hours for urgent matters.

Reviews (7)

Write a Review

Neo Carvalho

Jan 29, 2022 Report

Im renting with Pheasant Retreats for more than a year, and I cannot phrase them enough. Every time we have some concern or issue the agents are attentive and prompt in providing a solution. Really pleasant and always with a smile.

Amanda Hartley

Jan 20, 2022 Report

I've recently become a landlord for the first time and the team at Pheasants Retreat, Witney, have been extremely helpful in answering my many questions. They found a tenant quickly and were very efficient setting things up to fully manage the property going forward. It's the first month having a tenant so I've not dealt with them yet if there's any problems at the property requiring attention, but I'm hopeful it will all go smoothly. I wouldn't hesitate to recommend Lynda and her team at Pheasants Retreat.

Helene Hawtrey

Dec 10, 2021 Report

I can't thank Pheasant Retreats enough for the exceptional service and finding us a home to rent in Witney which met ALL our requirements. Hannah was especially attentive and caring. I highly recommend the team!

Claire Hatton

Nov 28, 2021 Report

I have recently rented a property from Lynda at Pheasant Retreats in Standlake. I told her what I was looking for and she found the perfect home within 24 hours. The admin process was clear and straight forward, I felt I was in very safe hands. Lynda and Hannah updated me through out the process and I was settled into my new home quickly. If you are a Landlord looking to rent your property with a first class agent, speak to Lynda and Hannah. Highly recommended.

The Flared Raider

Nov 22, 2021 Report

I've let a property from Pheasant Retreats for over 2 years now. They've always been really helpful, prompt with repairs and the staff are all really friendly. Highly recommended.

Mark Evans

Nov 12, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Recently let my property through Pheasant Retreats. Lynda, Hannah and Charlotte were all very professional and helpful right the way through the process. Lynda knows exactly how to get the best out of the market for any Landlord.

N. A.

Oct 28, 2021 Report

Excellent. Hannah and Lynda did an excellent job helping me find a new home, everything went very smoothly. I would definitely Pheasant Retreats again.