Business Details
25 Years
experience
Emergency
services
Your Trusted Drainage Specialists in Cornwall
Established in 2001, Aqua Rod South West South West has built a reputation as Cornwall and Devon's leading drainage specialist. Our family-run business combines over two decades of industry experience with a commitment to delivering reliable, high-quality solutions for both domestic and commercial clients. Our team of fully qualified engineers is equipped with advanced technology, including high-pressure water jetting systems and CCTV surveying equipment, to address everything from emergency drain unblocking to comprehensive sewerage plant maintenance. We pride ourselves on providing 24/7 emergency response services and maintaining rigorous safety standards through certifications in confined space entry and traffic management. Our client portfolio includes housing associations, local councils, and educational institutions, all benefiting from our tailored approach to drainage maintenance and repair.With a modern fleet of tankers and a focus on regulatory compliance, we ensure waste handling and disposal meet all environmental legislation. Our investment in continuous staff training and equipment upgrades demonstrates our dedication to industry excellence. As a trusted local partner, we offer competitive pricing without compromising on service quality or response times. Our proven track record in resolving complex drainage issues has solidified our position as the region's preferred drainage contractor. We remain committed to maintaining this status through ongoing innovation and customer-centric service delivery.
Services
Blocked Drains
Septic Tank Emptying
CCTV Drain Surveys
Drain Repairs
Maintenance Contracts
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency drainage response across the South West
- Our engineers hold certifications in confined space entry and traffic management
- Family-run business with 20+ years' local drainage expertise
- Modern fleet of tankers for efficient waste handling and disposal
- Comprehensive CCTV surveying technology for accurate diagnostics
Associations and certifications
- Registered Waste Handler
- Certificated Waste Carrier
Services
Blocked Drains
Our 24/7 blocked drain service utilises high-pressure water jetting and specialist equipment to resolve obstructions in domestic and commercial drainage systems. Engineers respond rapidly to emergencies, clearing blockages in toilets, sinks, and sewerage pipes. The service includes preventative maintenance recommendations to reduce future incidents.
CCTV Drain Surveys
Advanced CCTV camera systems provide detailed internal pipe condition assessments. This non-invasive technique identifies cracks, root ingress, and blockage locations with precision. Reports include digital footage and recommended remedial actions, essential for property transactions and maintenance planning.
Septic Tank Emptying
Certificated waste carriers perform septic tank emptying and maintenance in compliance with environmental regulations. Regular servicing prevents system failures and extends tank lifespan. Includes waste disposal documentation and inspection of tank integrity during each visit.
Drain Repairs
Comprehensive repair service for fractured pipes, damaged manholes, and collapsed drains. Techniques include drain relining and traditional excavation methods. Engineers assess damage extent and recommend cost-effective solutions minimising property disruption.
Maintenance Contracts
Customisable maintenance plans for commercial clients including schools, housing associations, and councils. Scheduled inspections and proactive repairs reduce emergency callouts. Contracts cover pump station servicing, gutter clearance, and confined space work with safety certifications.
People
Andrew Proud
Founder
With extensive industry experience since establishing Aqua Rod South West South West in 2001, Andrew built the business on principles of reliability and technical excellence. His leadership focuses on maintaining high service standards while expanding operational capabilities.
Julie Proud
Co-founder
As co-founder, Julie has been instrumental in developing client relationships and business operations. Her strategic input has helped establish the company's reputation for exceptional customer service across Cornwall and Devon.
David Proud
Director
Joining the family business in 2006, David progressed to director status in 2011. He oversees daily operations and technical training, ensuring engineers maintain certifications in confined space work and safety protocols.
Phil Atkins
Local Manager
Appointed as local manager in 2011, Phil brings valuable industry expertise to client management and service delivery. He coordinates emergency response teams and maintains key contracts with public sector organisations.
Questions
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency drainage services across Cornwall and Devon with rapid response times for critical issues.
What areas do you cover?
We serve all areas of Cornwall and Devon, including Redruth, Plymouth, Exeter, and surrounding rural communities.
Are your engineers qualified?
All engineers hold certifications in high-pressure water jetting, confined space entry, and traffic management 12D.
Can you handle commercial drainage needs?
Yes, we provide comprehensive drainage solutions for commercial clients including schools, councils, and housing associations.
Do you provide septic tank servicing?
We offer septic tank emptying and maintenance services with full compliance documentation for waste disposal.
Reviews (3)
Philip Hamlyn Williams
Dec 19, 2020
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My drains were overflowing from a manhole cover in the garden of my holiday property. Aquarod attended and dealt with the problem before the next guests arrived. Very efficient
David Grainger
Dec 15, 2020
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Spoke to this company about a water problem and even that it appeared they could not deal with this they spent time to try to suggest ways to deal with it .very grateful for there help.
Karl Risely
Sep 20, 2019
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Very deceitful. hounded with calls claiming we had major issues with our drainage but after investigation nothing was found. wouldnt recommend this company if they were the last company in cornwall.
