The P H A Group

Business Details

Trusted PR and Crisis Management Solutions in London

The P H A Group is a leading integrated communications agency specialising in public relations, digital strategy, creative services, and crisis management. With offices in London, Manchester, Leeds, and Boston, we combine global reach with local expertise to deliver impactful campaigns for clients ranging from household brands to ambitious start-ups. Our team of former journalists, digital strategists, and creative professionals leverages deep media connections and data-driven insights to craft narratives that drive engagement and deliver measurable business results. We prioritise strategic planning, reputation management, and innovative storytelling to address complex challenges across sectors including consumer, corporate, healthcare, and technology.

Our commitment to excellence is evidenced by industry recognition, including PRCA Crisis Communications awards and Chambers & Partners listings, while our proprietary tools like PULSE ensure transparent measurement of campaign effectiveness. Through tailored services such as media training, litigation PR, and social listening, we empower clients to navigate reputational risks and capitalise on growth opportunities in a rapidly evolving media landscape.

Services

Public Relations Crisis Management Digital Marketing Creative Services Advisory Fractional Marketing Media Training Social Listening Reputation Management Campaign Strategy

Highlights and features

We offer 20+ years of combined experience in media and communications from our former journalist team members
Our global network includes top-tier media and influencer contacts across 15 countries
We provide 24/7 crisis management support with proven reputation protection strategies
Our proprietary PULSE measurement tool ensures transparent campaign effectiveness tracking
We combine creative storytelling with data-driven digital strategies for measurable business impact

Website

Update Listing

Services

Public Relations

Our public relations services combine strategic storytelling with extensive media connections to enhance brand visibility and reputation. We develop tailored campaigns that engage target audiences through proactive press office management, influencer partnerships, and creative activations. With former journalists on our team, we craft compelling narratives that secure media coverage and drive meaningful business outcomes for clients across multiple sectors.

Crisis Management

We specialise in protecting and rebuilding reputations during critical situations through comprehensive crisis management strategies. Our services include crisis communication planning, litigation PR, and 24/7 media response support. Led by experienced professionals with proven success in high-profile cases, we help clients mitigate reputational damage, manage stakeholder communications, and implement long-term reputation recovery plans tailored to their specific needs.

Digital Marketing

Our digital marketing solutions encompass paid media, SEO, social media strategy, and data analytics to drive brand growth. We create integrated campaigns that combine audience insights with creative content to maximise online engagement. From paid search campaigns to influencer marketing initiatives, our approach focuses on measurable results through transparent performance tracking and continuous strategy optimisation across all digital channels.

Creative Services

We deliver impactful creative solutions including campaign design, video production, and digital asset creation that align with brand messaging. Our team develops visually compelling content that enhances audience engagement across multiple platforms. From concept development to final execution, we combine strategic insight with creative excellence to produce campaigns that drive behavioural change and strengthen brand identity.

Advisory

Our strategic communications consultancy provides expert guidance on reputation management, media engagement, and business-critical communications. We offer tailored solutions including scenario planning, executive media training, and stakeholder engagement strategies. With senior consultants possessing extensive national media experience, we help organisations navigate complex communications challenges and implement proactive strategies that align with their business objectives.

People

Tim Jotischky

Divisional Managing Director, Reputation

Former senior journalist with 25 years' experience at national newspapers including The Telegraph and Daily Mail. Leads crisis management and reputation services, providing strategic media relations support and media training. Recognised in Spears 500 as trusted reputation advisor.

Neil McLeod

Divisional Managing Director, Corporate

Award-winning communications consultant with expertise in strategic campaigns across multiple sectors. Specialises in corporate communications and reputation management for household names and multinational corporations. Listed in Spears as top reputation manager.

Robin Brant

Associate Director

Former BBC political correspondent with 20+ years' media experience. Provides crisis management advice and leads media training programmes using extensive broadcasting and journalism expertise. Specialises in public affairs and strategic communications.

Questions

What services does The PHA Group offer?

We provide integrated services in public relations, crisis management, digital marketing, creative solutions, and strategic communications consultancy across multiple industry sectors.

How does The PHA Group handle crisis situations?

Our crisis management team offers 24/7 support with services including communication planning, media response, litigation PR, and reputation recovery strategies developed by experienced professionals.

Which industries do you specialise in?

We work across consumer, corporate, healthcare, technology, sport, sustainability, and third sector clients, delivering tailored communications strategies for each industry.

Do you operate internationally?

Yes, with offices in London, Manchester, Leeds, and Boston, we deliver national and international campaigns supported by our global media and influencer network.

How do you measure campaign effectiveness?

We use our proprietary PULSE measurement tool and data analytics to track campaign performance, ensuring transparent reporting and measurable business impact for all our services.

Reviews (3)

Write a Review

Sarah Morgan

Jan 01, 2016 Report

In the last year that PHA has been representing RH Smith & Sons (Smiffys and Fever) we have enjoyed working with the team. They have demonstrated fantastic relationships with key figures in media and we have been impressed with their enthusiasm for our business and proactive approach. They have become an essential resource for us in building our consumer profile as a brand.

Shari Mason

Nov 23, 2015 Report

Working with PHA Media has truly been wonderful for Smile Train UK. Our PHA team is knowledgeable and professional. They have many creative ideas and truly understand the needs of our organization. In a short period of time we have seen a substantial increase in cleft awareness in the UK, which is so important as we work hard together to help as many children with cleft lip and palate in the developing world get the free cleft surgery and related treatment they so desperately need.

JMLdirect

Oct 11, 2015 Report

The team at PHA are a dream to work with and always on the case. They have taken the time to understand implicitly the way our business operates and incorporate this into their delivery. Meetings with PHA are always fun and exceptionally productive with a quick turnaround in terms of response and actions.