Business Details
26 Years
experience
Emergency
services
Your Trusted Commercial Pest Control Partner in East Anglia
Established in 2000, Millennium Pest Control has become one of East Anglia's leading independent pest control companies. Our foundation rests on five core principles: professionalism, reactivity, quality, health and safety adherence, and trust. As a long-standing member of the British Pest Control Association, our team holds recognized qualifications including BPCA Diplomas and RSPH Level 2 certifications. We guarantee emergency response within 24 hours, having pioneered CEPA Quality Management Standard BS EN 16636 compliance in the region. Our CHAS-accredited health and safety practices demonstrate our commitment to legal compliance, while our Trustpilot five-star ratings reflect our customer-centric approach.We service both domestic and commercial clients across East Anglia, offering tailored solutions for pests ranging from common rodents to complex infestations like bed bugs. Our technicians utilize state-of-the-art technology and environmentally-friendly methods, ensuring safe, effective pest eradication while maintaining strict adherence to public health standards. With over 22 years of experience and partnerships with local authorities and NHS facilities, we combine technical expertise with proven reliability to deliver lasting pest management solutions.
Services
Rodent Control
Bird Deterrence
Insect Extermination
Wildlife Management
Bed Bug Treatment
Commercial Pest Contracts
Loft Insulation Replacement
Waste Clearance
Hygiene Cleaning
Emergency Pest Control
Details
- Year established: 2000
Highlights and features
- 24-hour emergency response service available
- BPCA/CEPA/RSPH qualified pest control technicians
- Environmentally-friendly treatment methods
- Digital reporting with photographic evidence
- Over 22 years serving East Anglia's pest control needs
Associations and certifications
- British Pest Control Association (BPCA)
- CEPA BS EN 16636
- CHAS (Contractors Health and Safety Scheme)
- Trustpilot Top 5 Pest Control Companies in the UK
What people say
24-hour response time
Professional technicians
Effective bed bug treatment
Detailed digital reports
Discreet service delivery
Services
Rodent Control
Targeted rodent control solutions eliminating rats and mice infestations using regulated bait stations and poisons. Our technicians conduct comprehensive surveys to identify entry points and provide digital reports with photographic evidence of vulnerabilities. Implementing three treatment visits ensures complete eradication while maintaining environmental safety standards.
Bird Deterrence
Professional bird control services stopping pigeons, gulls, and other birds from nesting on commercial and residential properties. We install specialist deterrent systems including netting, spikes, and traps while providing nest removal and proofing recommendations to prevent future infestations in loft spaces and commercial premises.
Bed Bug Removal
Specialist bed bug extermination combining heat treatments and insecticidal sprays for complete lifecycle elimination. Our two-treatment process includes detailed preparation guidelines, mattress encasements, and follow-up inspections to guarantee 100% eradication from domestic and commercial properties across East Anglia.
Commercial Pest Contracts
Comprehensive pest management contracts for businesses meeting Food Safety Act and HSE compliance requirements. Services include regular inspections, emergency call-outs, digital reporting with photo evidence, and access to secure client portals for documentation management, supporting restaurants, healthcare facilities, and industrial premises.
Loft Insulation Replacement
Complete contaminated loft insulation removal and replacement service addressing pest damage and biohazard contamination. Our process includes safety assessments, PPE-protected removal, deep disinfection, and installation of new insulation to building regulations, with safe waste disposal and asbestos testing when required.
People
Tony Bennett
Surveyor/Pest Control Technician
Experienced pest control technician specialising in rodent and insect eradication with over 15 years in the field. Holds BPCA Level 2 certification and implements environmentally responsible treatment methods while maintaining detailed digital reporting systems.
Darren Holmes
Director
Director overseeing operational excellence with 20+ years in pest control management. Leads quality assurance initiatives ensuring CEPA and CHAS compliance while developing strategic partnerships with local authorities and NHS facilities across East Anglia.
Steve Roberts
Senior Pest Control Technician
Senior technician with specialist expertise in wildlife control and bird deterrent systems. Provides training for new staff while handling complex infestations requiring advanced treatment methodologies and equipment operation certifications.
Chay Budd
Director
Director responsible for business development and client relations. Focuses on expanding commercial contracts while maintaining the company's five-star Trustpilot rating through continuous improvement of service delivery standards.
Jason Cattermole
Operations Manager
Operations manager coordinating daily field activities and emergency response logistics. Ensures timely service delivery across 12+ East Anglia locations while maintaining compliance with HSE and environmental protection regulations.
Questions
Do you offer same-day emergency pest control?
Yes, we guarantee emergency response within 24 hours for urgent pest problems across East Anglia.
What pest control methods are environmentally friendly?
We use CEPA-certified treatments combining mechanical solutions with reduced-chemical options where possible.
How do you handle commercial pest control contracts?
We provide tailored contracts including regular inspections, digital reporting, and emergency call-outs for businesses.
What areas do you cover for residential services?
We serve Norfolk, Suffolk, Cambridgeshire, and Essex including Norwich, Ipswich, and Cambridge.
Do you provide free property surveys?
Yes, we offer no-obligation surveys for all residential and commercial pest control requirements.
What pests do you specialize in treating?
We specialize in rodents, bed bugs, wasps, birds, and wildlife control using advanced eradication techniques.
Reviews (2)
Diana Herbert
Jun 23, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Came within an hour of being phoned. Spent time assessing my wasp nest problem, therefore did an efficient job. Would definitely use this company again.
Service:Hornets or wasps
Came within an hour of being phoned. Spent time assessing my wasp nest problem, therefore did an efficient job. Would definitely use this company again.
Service:Hornets or wasps
Graham Bell
Aug 07, 2017
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Excellent company. Fast efficient and courteous. Needed them urgently to deal with wasps in the roof of our self catering apartment. Arrived the same day and treated the affected area. We noticed a few other wasps several days later that may have come from a different part of the roof so we rang them back. No problem, came the next morning and fogged the whole roof area to be sure . No charge. Brilliant service, highly recommended.
