Business Details
38 Years
experience
Emergency
services
Award-Winning Car Servicing & MOT in Ashford
D&D Autos Ashford is an award-winning, family-owned garage with over 35 years of experience providing exceptional car servicing, MOT testing, and repair solutions. Our team of nine expert technicians specialises in premium brands including Mercedes, BMW, Volkswagen, Audi, Land Rover, and Jaguar, while maintaining expertise across all makes and models, including electric and hybrid vehicles. We prioritise client safety and satisfaction through transparent diagnostics, first-time fixes, and competitive pricing, supported by a 15-step evaluation process to identify root causes of issues.Recognised with accolades such as Automechanika's Best Large Garage of the Year (2018-2019) and membership in the Retail Motor Industry Federation, we combine technical excellence with customer-centric services like free courtesy shuttles and flexible finance plans. Our commitment to quality is underscored by manufacturer-standard equipment, genuine parts usage, and a 100% satisfaction guarantee on all work, ensuring vehicles receive the care they deserve while maintaining warranty protections.
Services
Car Servicing
MOT Testing
Diagnostics
Brake Repairs
Tyre Replacement
Suspension
Battery
Exhausts
DPF Cleaning
ADAS Calibration
Details
- Year established: 1988
Highlights and features
- Award-winning service since 1988 with 35+ years of technical expertise
- Free courtesy shuttle service for customer convenience
- Transparent diagnostics with no hidden costs or unnecessary repairs
- Flexible finance plans available for major repair work
- Specialist equipment for all vehicle types including EVs and hybrids
Associations and certifications
- Retail Motor Industry Federation (RMI)
What people say
Outstanding customer service
Expert technicians
Competitive pricing
Free shuttle service
Transparent diagnostics
Services
Car Servicing
Comprehensive servicing for all vehicle types using manufacturer guidelines and genuine parts. Our technicians perform 15-step inspections covering engine performance, braking systems, and safety features. Services include interim (6-month), full (12-month), and major (24-month) options tailored to your vehicle's requirements. Regular maintenance helps prevent breakdowns while maintaining warranty validity and resale value.
MOT Testing
Thorough MOT testing with pre-test diagnostics to identify potential failures. Our DVSA-approved technicians use advanced equipment to check critical components including lights, brakes, and emissions systems. We offer free re-tests for repairs completed at our garage, ensuring compliance with current regulations while maintaining vehicle safety and roadworthiness.
Diagnostics
Advanced diagnostic services using specialist equipment to identify electrical and mechanical issues. Our 15-step evaluation process pinpoints problems in engine management, transmission, and onboard computer systems. Technicians provide clear explanations of fault codes and recommended repairs, ensuring accurate solutions without unnecessary part replacements.
Brake Repairs
Complete brake system inspections and repairs for all vehicle types. Services include pad/shoe replacement, disc resurfacing, and hydraulic system checks. Our technicians use premium components to restore optimal stopping performance while ensuring compliance with safety standards. We provide detailed wear assessments and maintenance recommendations during every service.
Tyre Replacement
Premium tyre supply and fitting services with expert advice on tread patterns and performance characteristics. We offer 4-wheel alignment using laser-guided equipment to improve handling and extend tyre life. Our inventory includes major brands like Michelin, with competitive pricing and fitting included in purchase price.
Questions
What types of vehicles do you service?
We service all makes and models including premium brands (Mercedes, BMW, Audi, Land Rover, Jaguar, Volkswagen) and all electric/hybrid vehicles.
Do you offer MOT testing?
Yes, we're a DVSA-approved MOT testing centre offering pre-test inspections and free re-tests for completed repairs.
What are your opening hours?
Mon-Fri 8am-6pm, last Saturday monthly by appointment. Closed Sundays and bank holidays.
Can I get emergency breakdown assistance?
We prioritise urgent cases including breakdowns and MOT failures, with technicians available during operating hours.
Do you provide warranty protection?
All work uses manufacturer guidelines and genuine parts to maintain existing warranties.
Are financing options available?
Yes, we offer flexible payment plans for major repair work subject to approval.
Reviews (4)
Ian Docker
Jan 18, 2022
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Positive:Professionalism
Very professional and very helpful in all capacities .
Took a real interest in explaining everything my car needed and how and why it needed to be done . Excellent a 1st class service
Service:Wheel alignment
Very professional and very helpful in all capacities .
Took a real interest in explaining everything my car needed and how and why it needed to be done . Excellent a 1st class service
Service:Wheel alignment
Michelle Carroll
Jan 11, 2022
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My car was suddenly rumbling and misfiring having been fine the day before.and my Amber engine management light was illuminated. Mercedes wanted 174 just to look at it and couldn't do that for about 5 days! D&D said they were extremely busy but could put my car onto their diagnostic machine for 42 in the hope the issue may be resolved but the issue would be identified at the very least. They couldn't promise to be able to repair.and were very upfront about this. I went ahead as I needed to know if it was just a minor issue that could be sorted. They said my fuel injector wasn't working correctly
James Shannon
Dec 29, 2021
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D&D were really good at fitting me in at short notice and getting me a diagnosis on my fault with my van. They only needed an hour with the vehicle and were able to get me back up and running. Can't thank them enough. Very polite and friendly service
Phil Lewis
Nov 06, 2021
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Hats off to D&D Autos Ltd once again. Thank You all so much guys! They are totally excellent! Thorough, understanding, knowledgeable, extremely professional and very kind! My partner is a Carer and relies on her little Toyota Yaris car 100% to drive to the Care Home in Romney Marsh from Ashford on a daily basis for her 13-hour shift. When things go wrong and stuff needs sorting with her car on the hurry up, D&D are always fantastic, and get her sorted as quick as they can! They even give her a (free of charge) lift home, and come to collect her to pick up her car when car is ready for collection
