Business Details
33 Years
experience
Your Trusted Partner for Kitchen Appliance Solutions
Established in March 1993, Mcduk has built a reputation as a trusted leader in the supply and installation of gas and electrical appliances across Scotland. Our fully employed, certified teams deliver a comprehensive service for domestic, commercial, and trade clients, specialising in replacing broken items, home upgrades, and providing cutting-edge appliance technology. With partnerships spanning leading brands like AEG, Electrolux, and Bosch, we ensure access to the latest innovations in kitchen appliances. Our dedicated training centre in East Kilbride equips staff with industry-leading expertise, while our 35,000 sq ft warehouse guarantees efficient stock management and delivery.We prioritise customer satisfaction through tailored support, transparent processes, and adherence to rigorous safety standards. Our logistics team ensures seamless installations, supported by digital documentation and post-service follow-ups. As exchange partners for major brands, we streamline the replacement process for faulty appliances. Our commitment to quality is reflected in our Gas Safe registered installers and compliance with electrical regulations. With a modern fleet covering mainland Scotland, we offer reliable delivery and recycling services. Mcduk remains dedicated to evolving with industry advancements while maintaining the reliability our customers expect.
Services
Appliance Supply
Installation Services
Distribution Services
Trade Support
Contract Services
After-Sales Support
Delivery Services
Exchange Programs
Training
Waste Management
Details
- Year established: 1993
Highlights and features
- We have over 25 years of experience in appliance supply and installation.
- Our fully employed, certified teams ensure high-quality service delivery.
- We operate a dedicated training centre for ongoing staff development.
- We partner with leading brands like AEG, Electrolux, and Bosch.
- Our modern fleet ensures efficient delivery across mainland Scotland.
Associations and certifications
- Gas Safe Register
Services
Appliance Supply
We supply a comprehensive range of kitchen appliances from leading brands including AEG, Bosch, and Hotpoint. Our inventory covers washing machines, dishwashers, ovens, and refrigeration units for domestic and commercial use. Customers can explore products through our online portal or visit our Glasgow showroom for hands-on experience.
Installation Services
Our Gas Safe registered engineers and certified electricians provide professional installation for all appliance types. The service includes pre-installation checks, safe delivery into properties, and post-installation digital verification. We serve housebuilders, trade clients, and domestic customers across Scotland with scheduled appointments.
Distribution Services
With a modern fleet of Mercedes vehicles, we offer reliable delivery across Scotland. Our two-man teams handle large appliances, with pre-delivery access surveys and 72-hour confirmation calls. We manage bulk orders for trade clients and provide waste removal services upon request.
Trade Support
We supply appliances to kitchen studios, manufacturers, and electrical retailers. Our trade portal offers price access, product specifications, and order placement. We provide brand training and quarterly price beat catalogues to enhance reseller competitiveness.
After-Sales Support
Our support team handles warranty claims, returns, and technical queries. We facilitate manufacturer warranties for faulty appliances and manage exchange programs. Customers have 14 days to cancel orders, with strict condition checks upon return.
Questions
What areas do you deliver to?
We deliver across mainland Scotland using our modern fleet, with pre-delivery access surveys to ensure smooth logistics.
Do you offer installation services?
Yes, we provide Gas Safe registered installation services for all appliance types, including pre-installation checks and digital verification.
What is your returns policy?
Orders can be cancelled within 14 days of delivery, with goods returned in original condition. Damaged returns may incur charges.
How do warranties work?
All appliances come with manufacturer warranties. Faulty items require direct contact with the manufacturer using your proof of purchase and serial number.
Can trade customers access special pricing?
Yes, our trade portal provides exclusive pricing and quarterly price beat catalogues to support resellers.
Reviews (4)
Tony Harkin
May 13, 2021
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Visited today and received an excellent and prompt service. Knew exactly what I required. Definitely recommend
Abbie Katie Stewart
Apr 12, 2021
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Spoke to a team member on the Facebook page for advice about getting a new oven for my gran and from the minute I messaged to getting it delivered to my grans the service was amazing even during this pandemic , thank you to all the team at MCD
Rosemary Ferguson
Jul 22, 2020
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Just had my new Fridge/Freezer and Cooker delivered. Two lovely young men fitted my cooker and took away my old one. The service was first class from start to finish. Highly recommended.
James Cameron
Jan 11, 2020
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Top service from MCD. Jordan was very helpful in finding us a new double oven when ours broke unexpectedly. Fast delivery and efficient installation from a young man named Garret. I will definitely be using again and would highly recommend their services!
