Business Details
Emergency
services
Your Trusted Residential Care Home in Wallasey
Victoria House Residential Care Residential Care Home has been dedicated to providing exceptional elderly care in Wallasey for over 25 years. Our team prioritises personalised care plans tailored to each resident's unique needs, ensuring a fulfilling and independent lifestyle. We maintain strong partnerships with the Care Quality Commission (CQC) and Social Services, implementing continuous improvements aligned with regulatory standards. Our facilities include a spacious Visitor Pod for secure family visits, daily activities, and twice-weekly excursions, fostering social engagement and mental stimulation.With a compassionate staff trained in dementia and convalescence care, we follow NICE guidelines and British Diet Association-approved nutrition plans. Our commitment to transparency and collaboration with external consultants ensures we uphold best practices, offering residents and families peace of mind in a welcoming, supportive environment.
Services
Residential Care
Respite Care
Dementia Care
Convalescence Care
Personal Hygiene Support
Medication Administration
Laundry Services
Meal Preparation
Highlights and features
- We offer 24-hour care services with experienced health professionals.
- Our Local Authority Standard Fee Structure includes no additional 'top-ups'.
- Spacious Visitors Pod ensures safe and comfortable family visits.
- Daily activities and twice-weekly mini bus trips promote social engagement.
- We follow NICE guidelines and British Diet Association-approved meal plans.
Associations and certifications
- Care Quality Commission
What people say
Exceptional level of care
Personalised and holistic care
Staff treated as family
Highly recommended
Excellent facilities
Services
Residential Care
Our residential care provides round-the-clock support for elderly individuals requiring daily assistance. Services include personal care, medication management, and tailored activities to promote independence. With trained staff and modern facilities, we ensure residents live comfortably in a safe, homely environment.
Respite Care
Respite care offers temporary support for families needing a break from caregiving. We provide compassionate care for short stays, including post-surgery recovery and convalescence. Facilities include nurse call systems and personalised care plans to meet individual needs.
Dementia Care
Specialised dementia care focuses on residents' emotional and cognitive well-being. Our staff delivers tailored activities and a secure environment to reduce anxiety. We prioritise dignity and comfort, working closely with families to adapt care plans as needs evolve.
Convalescence Care
Convalescence care aids recovery after illness or surgery. We offer medical supervision, physiotherapy, and nutritional support to restore health. Our goal is to help residents regain independence through structured rehabilitation programmes in a supportive setting.
Personal Care Services
Personal care services include hygiene support, dressing, and mobility assistance. Staff are trained to respect residents' privacy while ensuring comfort. These services promote dignity and autonomy, adapting to individual preferences and health requirements.
Questions
What types of care does Victoria House offer?
We provide residential, respite, dementia, and convalescence care, along with personal hygiene support and medication administration.
Are there additional fees beyond the standard charge?
No top-ups are required; our fees follow the Local Authority Standard Fee Structure.
How does Victoria House support family visits?
A spacious Visitor Pod ensures safe, comfortable visits for family and friends.
What activities are available for residents?
Daily activities, twice-weekly mini bus trips, and weekly hairdressing services promote engagement and enjoyment.
Is Victoria House registered with regulatory bodies?
Yes, we are registered with the Care Quality Commission and follow NICE guidelines.
Reviews (2)
Chris Steele
Dec 24, 2020
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Victoria House took care of my Grandma for 10 years until her passing at the end of October 2020. I cannot thank everyone enough for the exceptional level of care you provided to my beloved Grandma over the years. Manager and Senior staff were always considerate of the need to incorporate us, as her family, into my Grandma's care. They also took a very in depth approach to delivering personalised and holistic care which met all of my Grandma's needs. Care staff always went that extra mile when delivering care and my Grandma was always happy, she considered staff as her family, which was lovely
Mary Rodgers
Nov 18, 2012
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Residential Care at it's best. My Father enjoyed living here, he was treat with respect and great care right until the end. This Care Home Wallasey I would highly recommend.
