Business Details
Your Trusted Senior Care Home in Southport
Elm House Nursing Home has been dedicated to providing compassionate, resident-centred care since our establishment. Our team of experienced professionals, including registered nurses and care assistants, works tirelessly to ensure the physical, mental, and spiritual well-being of every resident. With 32 en-suite rooms and a homely atmosphere, we prioritise personalisation, allowing residents to bring their own furniture to create a familiar environment. Our commitment to continuous staff training ensures high standards of care, while our activities coordinators foster community engagement through diverse programmes. The leadership team, including Head Matron Heather Brookfield and Deputy Matron Rebecca Laird, brings decades of healthcare experience and personal empathy to our operations. We maintain 24/7 nursing support, with two staff nurses and seven care assistants on day shifts and one nurse and two assistants overnight.Our catering team, led by Stuart Proctor, delivers nutritionally balanced British cuisine tailored to dietary and religious requirements. The onsite maintenance team accommodates personalisation requests, ensuring residents' comfort. Regular inspections by the Care Quality Commission validate our adherence to care standards. Testimonials consistently highlight our staff's dedication, clean facilities, and the warmth of our environment. Families praise our palliative care capabilities and the emotional support provided during difficult times. Our philosophy of treating residents with dignity and respect has made us a trusted choice for families seeking quality senior care in Southport.
Services
Residential Nursing Care
Personalised Accommodation
24/7 Medical Support
Nutritious Catering
Recreational Activities
Highlights and features
- We offer personalised care plans tailored to individual needs
- Our team includes experienced nurses and care assistants
- 24/7 support for residents and families
- Spacious en-suite rooms with personalised options
- Regular activities and nutritious meals catered to dietary needs
Associations and certifications
- Care Quality Commission
What people say
Dedicated staff
Clean and friendly
Excellent care
Personalised options
Nutritious meals
Services
Residential Nursing Care
Elm House provides round-the-clock nursing care for seniors requiring general medical support. Our CQC-registered facility accommodates 32 residents with varying care dependencies. Two registered nurses and seven care assistants work daily shifts, reducing to one nurse and two assistants overnight. The Head Matron oversees operations Monday-Friday, ensuring consistent quality standards across all resident care plans.
Personalised Accommodation
All 32 en-suite rooms feature electronic nursing beds, televisions, and furniture. Residents may bring personal items to customise their space, with onsite maintenance support available for installations. Communal areas include two lounges, a conservatory, and a landscaped garden accessible from the garden lounge, creating a homely atmosphere for social interaction and relaxation.
Nutritious Catering
Our catering team prepares balanced British meals under the guidance of 30-year industry veteran Stuart Proctor. Menus accommodate religious, cultural, and medical dietary requirements through collaboration with NHS dieticians. Residents receive prompt, professional service in our newly renovated dining area, with special attention given to palliative care nutrition needs.
Recreational Activities
Two dedicated coordinators organise daily activities including arts and crafts, quizzes, musical entertainment, and reminiscence therapy. Outings to local parks and gardens complement onsite events like barbecues and cinema experiences. The programme encourages community interaction while respecting individual preferences, with regular hairdressing services available for personal grooming needs.
Staff Training
Elm House invests in continuous staff development through registered nurse Elaine Mechergui's training programmes. With 30 years of nursing experience, she delivers courses both internally and to the wider community. This commitment ensures care teams maintain up-to-date skills while implementing resident-led improvements that enhance overall service quality.
People
Heather Brookfield
Head Matron
Registered nursing manager with 15 years healthcare experience. Combines professional expertise with personal empathy from caring for a relative. Oversees daily operations Monday-Friday 8am-6pm, maintaining homely atmosphere and high care standards.
Rebecca Laird
Deputy Matron
Registered nurse with 15 years experience, including community district nursing and coordination roles. Provides professional care while understanding family concerns through personal caregiving experience. Works closely with Head Matron to ensure consistent service quality.
Elaine Mechergui
Training Nurse
Registered nurse with 30 years experience and 14 years as former home manager. Develops staff training programmes both internally and for the wider community, sharing expertise to enhance care standards across multiple healthcare settings.
Stuart Proctor
Catering Manager
Catering professional with 30 years experience in hospitality and care home sectors. Ensures nutritional meals meet British standards while accommodating individual dietary requirements through collaboration with NHS dieticians.
John
Maintenance Manager
Onsite maintenance specialist responsible for room customisations. Installs shelves, picture hooks, and other fixtures to help residents personalise their living spaces according to individual preferences.
Questions
What types of care does Elm House provide?
We offer 24/7 residential nursing care for seniors, including palliative care and support for residents with dementia or mobility issues.
Can residents personalise their rooms?
Yes, residents may bring their own furniture and fixtures to create a familiar, homely environment in their en-suite rooms.
How are meals catered to dietary needs?
Our catering team works with NHS dieticians to provide nutritionally balanced British meals tailored to individual dietary, religious, and medical requirements.
What activities are available?
We offer arts and crafts, quizzes, musical entertainment, reminiscence sessions, outings, and regular hairdressing services through our two activities coordinators.
Is visiting allowed at any time?
Yes, family visits are welcome at all times, with staff always available to accommodate viewing requests or family needs.
