Business Details
50+ Years
experience
Professional protection tailored to your needs
Cumbria Insurance has been dedicated to providing tailored insurance solutions since 1963, establishing itself as one of the first independent insurance brokers in Cumbria. Our commitment to personal service and client-focused protection remains at the heart of our operations, supported by our integration into the David Roberts & Partners Group since 2021. This partnership allows us to combine local expertise with national resources, ensuring clients across the North West and South Scotland receive comprehensive coverage and expert guidance. Our team of professionals, many with decades of experience, specialises in commercial, fleet, cyber, professional indemnity, marine, and employee benefits insurance. We prioritise building long-term relationships through transparency, trust, and a deep understanding of our clients' unique needs.By handling claims in-house and maintaining a dedicated advisory team, we ensure swift, efficient resolution of all insurance matters. Our independence enables us to offer unbiased advice, free from corporate constraints, while our accreditations and regulatory oversight guarantee adherence to the highest industry standards. With a workforce that values flexibility and wellbeing, we maintain a supportive environment that translates into exceptional client service. Our history of client retention, some relationships spanning over 40 years, underscores our ability to adapt to evolving challenges while preserving our core values. As a business, we remain steadfast in our mission to protect our clients' interests, treating every client as a partner rather than a transaction.
Services
Commercial Insurance
Fleet Insurance
Cyber Insurance
Professional Indemnity
Marine Insurance
Employee Benefits
Claims Handling
Details
- Year established: 1963
Highlights and features
- We offer over 60 years of independent insurance expertise with local knowledge.
- Our team provides tailored solutions backed by the resources of a top 100 UK broker.
- Claims are managed in-house by experienced advisors for swift resolution.
- We maintain long-term client relationships built on trust and transparency.
- Our staff combine decades of industry experience with continuous professional development.
Associations and certifications
- Financial Conduct Authority
Services
Commercial Insurance
Our commercial insurance provides tailored risk management solutions for businesses of all sizes. We assess your unique operational needs to offer comprehensive coverage against property damage, liability, and business interruption. With expert guidance from our brokers, you gain protection that aligns with your industry-specific challenges and growth objectives.
Fleet Insurance
Fleet insurance ensures your business vehicles remain operational despite unforeseen incidents. We cover diverse fleets, from single vans to large commercial trucks, with policies addressing accidents, theft, and third-party claims. Our brokers work closely with you to design cost-effective solutions that minimise downtime and maintain regulatory compliance.
Cyber Insurance
Cyber insurance safeguards businesses against data breaches, ransomware attacks, and other digital threats. Our policies cover incident response, legal liabilities, and recovery costs, tailored to your sector's vulnerabilities. With proactive risk assessments and claims support, we help mitigate financial and reputational damage from cyber incidents.
Professional Indemnity
Professional indemnity insurance protects service-based businesses from claims of negligence or professional errors. We offer coverage for legal defence costs and compensation awards, customised to professions like consultants, architects, and IT specialists. Our brokers ensure policies align with your contractual obligations and industry standards.
Marine Insurance
Marine insurance provides bespoke protection for cargo, vessels, and freight operations. We cover risks like storms, piracy, and port delays, supporting businesses in international trade. Our brokers collaborate with underwriters to deliver policies that address your specific maritime exposures and logistical requirements.
People
Paul Bradbury
Managing Director
Paul Bradbury leads Cumbria Insurance with a focus on maintaining independent client relationships while leveraging group resources. He ensures strategic alignment with the David Roberts & Partners Group's standards.
Rachel Housby
Operations Director
Rachel Housby oversees operations with over 25 years of experience in commercial insurance and account management. She joined Cumbria in 1997 and became Office Manager in 2022, balancing client handling with operational leadership.
Clare Bradbury
Human Resources
Clare Bradbury manages HR functions at Cumbria Insurance, supporting staff wellbeing and team cohesion. With prior roles in retail management and architecture, she brings diverse organisational expertise to her 20-year tenure at the firm.
Amanda Preston
Account Handler
Amanda Preston handles commercial accounts with 15 years of experience at Cumbria Insurance. Her background includes HSBC Insurance Brokers, and she specialises in client-focused risk management solutions for local businesses.
Karen Bulman
Account Handler
Karen Bulman has served as a Commercial Account Handler for nearly 31 years at Cumbria Insurance. Her expertise in client relationship management and policy customisation ensures high renewal retention rates and tailored insurance solutions.
Questions
What types of insurance do you specialise in?
We specialise in commercial, fleet, cyber, professional indemnity, marine, and employee benefits insurance, alongside comprehensive claims management services.
How do you handle insurance claims?
Our in-house claims team manages all cases directly, liaising with insurers and providing dedicated advisors to ensure swift, efficient resolution of claims.
Which areas do you serve?
We primarily serve businesses across the North West of England and South Scotland, offering both local expertise and national support.
How long have you been in business?
Cumbria Insurance was established in 1963 and has maintained independent client relationships for over 60 years.
Can you assist with cyber insurance policies?
Yes, our cyber insurance covers data breaches and digital threats, with tailored policies to protect against financial and reputational damage.
