Business Details
33 Years
experience
Emergency
services
Your Trusted Telecommunications Partner in Newport
Established in 1993, we are a private limited telecommunications company headquartered in the United Kingdom. Our independence from single manufacturer constraints allows us to provide unbiased, tailored communication solutions for businesses of all sizes, from sole traders to enterprises. With a dedicated consultancy department, we specialise in the installation, commissioning, and ongoing maintenance of telecommunications systems, including structured cabling, Wi-Fi infrastructure, and security solutions. Our 24/7 technical help desk ensures continuous support for contracted clients, while our team of skilled engineers delivers certified installations with a 20-year warranty.We prioritise customer satisfaction by combining advanced technology, such as Ruckus Smart Wi-Fi and SIP Trunking, with expert project management to meet diverse industry needs across retail, tourism, healthcare, education, and marine sectors. Our commitment to quality is reflected in our use of high-grade components, rigorous testing procedures, and a focus on scalable, future-proof connectivity solutions.
Services
Telecommunications Solutions
Structured Cabling
Wi-Fi Installation
Business Security Systems
24/7 Technical Support
Details
- Year established: 1993
Highlights and features
- We offer 24/7 technical support for all contracted clients.
- Our independence ensures unbiased, manufacturer-agnostic solutions.
- 24-hour call-out service for urgent connectivity needs.
- Certified structured cabling installations with a 20-year warranty.
- Expertise spanning telecommunications, security, and network infrastructure since 1993.
Services
Telecommunications Solutions
We design and implement custom telecommunications systems, including hosted VOIP, SIP Trunking, and business phone networks. Our solutions reduce costs while enhancing connectivity and scalability for businesses. By integrating advanced technologies, we ensure reliable voice and data communication tailored to client needs.
Structured Cabling
Our structured cabling services cover Cat5e, Cat6, and fibre optic installations for voice, data, and power. Certified installations come with 20-year warranties, ensuring long-term reliability. We use advanced testing equipment to meet exact specifications, supporting high-speed, future-proof networks for commercial properties.
Wi-Fi Infrastructure
We deploy Smart Wi-Fi solutions for businesses and educational institutions, optimising coverage and performance. Using Ruckus technology, we deliver scalable, high-speed connectivity with adaptive signal paths. Our systems reduce infrastructure costs while ensuring seamless connectivity in challenging environments like campuses and temporary spaces.
Business Security
We supply and install CCTV, access control, and alarm systems to protect commercial premises. Our solutions integrate with network infrastructure for remote monitoring and real-time alerts. Designed to meet insurance requirements, these systems deter theft and provide evidential records for enhanced business safety.
24/7 Technical Support
Our round-the-clock technical support team provides rapid response for system maintenance and troubleshooting. Available for contracted clients, this service ensures minimal downtime through proactive monitoring and emergency call-outs, maintaining uninterrupted communication and network operations.
People
Bob Stewart
Managing Director
Bob Stewart founded ITGRP in 1993 and has driven its growth through a commitment to independent, customer-focused solutions. With decades of telecommunications expertise, he ensures the company delivers innovative, reliable systems tailored to client needs across diverse industries.
Questions
What industries do ITGRP support?
We serve retail, tourism, healthcare, education, marine, and public sectors with tailored connectivity and security solutions.
Do you offer 24/7 technical support?
Yes, our 24/7 help desk provides continuous assistance for all contracted clients, including emergency call-outs.
What structured cabling certifications do you hold?
We certify installations with 20-year warranties, using Cat5e, Cat6, and fibre optic standards for high-performance networks.
Can you integrate security systems with existing networks?
Yes, our CCTV, access control, and alarm systems are designed to seamlessly integrate with your network infrastructure.
Do you provide Wi-Fi solutions for schools?
Yes, we deploy Ruckus Smart Wi-Fi systems to deliver reliable, scalable connectivity for educational institutions.
How do you ensure call quality with SIP Trunking?
We guarantee call quality through dedicated bandwidth management and resilient network infrastructure to prevent latency or packet loss.
Reviews (3)
Alan Green
Apr 30, 2021
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We had an issue with a very poor WiFi signal in our bungalow & summerhouse, which was extremely frustrating. However, the advice provided by ITG (Jamie Stewart) soon resolved this issue, & we are very grateful for the time & support that was provided in such a helpful & friendly manner. We would highly recommend ITGRP (Island Telecom Group) & thank them once again for their help.
Spi Iow
Mar 31, 2021
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A BIG thank you to ITG for their help and support. A great Island based company who give us great support as we grow
Jane Sawyer
Sep 30, 2019
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Would like to thank ITGRP for there great service they have provided. Haylands Farm have used Itg for sometime now. We would recommend them for there outstanding Products and Prices . There customer service is second to none, so polite and happy to answer any questions you may have.
Thankyou for your amazing service. Highly rated and recommend this company.
Thankyou for your amazing service. Highly rated and recommend this company.
