Business Details
17 Years
experience
Emergency
services
Open 24/7
always available
24/7 Property Maintenance Experts in London
Established in 2009, Serviceteam has built a reputation as a trusted provider of heating, plumbing, electrical, and property maintenance services across London and surrounding counties. Our directly employed tradespeople deliver value-for-money solutions for domestic properties and businesses, supported by a 12-month guarantee on all work. With over 4,000 annual jobs and 80% returning clients, we combine industry expertise with technological innovation, including real-time appointment tracking and a dedicated operations team.As Checkatrade-approved members with accreditations from Gas Safe, Worcester Bosch, and Vaillant, we maintain rigorous safety and quality standards. Our commitment to excellence extends to 24/7 emergency response capabilities and continuous investment in staff development and vehicle fleets. We prioritise transparent communication through fixed pricing options and a 10-pillar customer care programme embedded in our company values.
Services
Plumbing
Electrical
Handyman
Appliances
Safety Certificates
Boiler Service
CP12 Certificate
Emergency Repairs
Details
- Year established: 2009
Highlights and features
- We provide 24/7 emergency response teams dispatched within 60 minutes
- Our engineers hold Gas Safe and industry-specific accreditations
- Real-time en-route tracking shows exact arrival times for all appointments
- 12-month guarantee covers all completed work
- 4,000+ annual jobs demonstrate proven service capacity
Associations and certifications
- Checkatrade
- Gas Safe Register
- Worcester Bosch Registered
- Vaillant Approved Installer
- The LRA Register
- Electric Heating Company
- Rated People
What people say
24/7 availability
Qualified engineers
Real-time tracking
12-month guarantee
Rapid response
Services
Plumbing
Our Gas Safe registered plumbers handle all domestic and commercial plumbing needs across London. From emergency leak repairs to full system installations, we use modern techniques and quality materials. All plumbing work comes with a 12-month guarantee and includes real-time tracking of engineer arrival times.
Electrical
NICEIC-approved electricians provide complete electrical solutions for residential and business properties. Services include safety testing, fault finding, and installation work. We maintain strict compliance with BS7671 standards and offer emergency call-outs with rapid response times across our service areas.
Boiler Service
OFTEC-registered engineers deliver comprehensive boiler servicing and heating system maintenance. As Vaillant and Worcester Bosch accredited installers, we ensure optimal performance of all major boiler brands. Annual services help maintain warranties and improve energy efficiency for property owners.
Emergency Repairs
Available 365 days a year, our emergency repair service responds to urgent plumbing, electrical, and heating issues. With average response times under 60 minutes in London, we prioritise rapid resolution while maintaining strict safety protocols for all emergency call-outs.
Safety Certificates
We provide essential safety certifications including CP12 gas safety certificates and electrical installation condition reports. Our registered engineers ensure compliance with legal requirements for landlords and property managers, with digital certificate delivery available.
Questions
What areas do you cover?
We serve London and surrounding counties including Surrey, Middlesex, Hertfordshire, Berkshire, Essex, and Buckinghamshire.
Are your engineers qualified?
All engineers hold relevant industry accreditations including Gas Safe, NICEIC, and manufacturer-specific certifications like Vaillant and Worcester Bosch.
Do you offer emergency services?
Yes, our 24/7 emergency service responds to urgent plumbing, electrical, and heating issues with average response times under 60 minutes.
What payment options are available?
We accept card payments with secure processing. Payment is taken only after job completion, usually within 24 hours of service delivery.
Do you provide service guarantees?
All work comes with a 12-month guarantee, and we offer a 14-day cancellation policy for unstarted bookings.
How can I track my engineer?
Real-time en-route tracking shows exact arrival times, with email alerts confirming appointment details and engineer photos.
Reviews (4)
Saumitra Ganguly
Jan 22, 2022
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This is quite professionally run business but after having used them twice, I would say it is not a good fit for all repair purposes. They came to my house for boiler repair. After just 30mins of review, they said that the boiler needed a part for which they sent me a separate quote. They charged 119 for their initial visit and quoted me 860 for the next repair. The cost of 860 is 500 more expensive than what the boiler maker company is providing. Bottom line is: service team is good if your repair is a small one that probably doesnt require parts. they are professionally run, fast and
Colin Goodwillie
Dec 26, 2021
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The web site didn't work to place a request for the repairs we needed. When we phoned asking if we were doing anything wrong we got no help. So we got no discount on the Works and had to email our request. No one replied to the email so we had to chase it up by phone. After that the Works went fine. The booking took place earlier in the day than scheduled (after a phone call asking if that was fine), the Works were completed quickly and seem to be working well. Mixed bag, Works were fine but the Admin was poor.
David Diaz
Nov 30, 2021
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David the gas engineer was very professional and polite, he explained what the issue was in terms that made it easy for me to understand. Kept in touch when he was arriving. I would definitely recommend this company and David to friends and family.
Keith Ryan
Sep 21, 2021
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Everyone was very polite, especially the receptionist. The technician came at 15h30 today and stayed only 15 minutes to do the annual boiler maintenance for a cost of 85 +VAT. That is a lot less time than usual. Thanks for your feedback.
Service:Boiler repair
Service:Boiler repair
