Business Details
26 Years
experience
Emergency
services
Expert Drainage & Water Services in Devon
Founded in 2000, Drain Wizard is a trusted family-run business based in Devon, serving the West Country. We specialise in drainage and water supply solutions for residential and commercial clients, offering services including blocked drain clearance, CCTV surveys, septic tank installations, and water main repairs. Our team utilises advanced technology such as high-pressure jetting and trenchless techniques to deliver efficient, cost-effective results. With 24/7 emergency services and no call-out charges, we prioritise customer satisfaction through guaranteed workmanship and competitive pricing. Our accreditations, including WRAS approval and CHAS certification, reflect our commitment to safety and professionalism. We serve Exeter, Tiverton, Exmouth, and surrounding areas across Devon, ensuring minimal disruption and maximum reliability. Our experienced engineers provide tailored solutions for both minor issues and complex drainage projects.Customer testimonials highlight our punctuality, expertise, and exceptional service standards. We maintain transparency in pricing and operations, offering fixed rates for predictable budgeting. Our team's decades of combined experience ensures every project meets rigorous quality benchmarks. We pride ourselves on delivering courteous, efficient support with a focus on long-term client relationships. Our investment in cutting-edge equipment guarantees accurate diagnostics and durable repairs. We comply with all regulatory standards for wastewater and water supply systems, including 2015 general binding rules. Our proactive approach to problem-solving minimises future maintenance requirements. We provide comprehensive documentation for property transactions involving drainage systems.
Services
Drain Clearance
CCTV Surveys
Pipe Bursting
Septic Tank Services
Water Main Repairs
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency drain clearance with no call-out charges
- Our team holds WRAS and CHAS accreditations for water supply compliance
- We utilise trenchless technology to minimise property disruption
- Our engineers have 20+ years' experience in drainage and water systems
- We provide fixed pricing with guaranteed workmanship
Associations and certifications
- WRAS
- NRSWA
- SafeContractor
- CHAS
- FSB
What people say
Excellent workmen
Fantastic job
Professional manner
Extremely helpful
Amazing job
Services
Drain Clearance
Our drain clearance service resolves blocked sinks, toilets, and drains using high-pressure jetting and root cutters. We employ CCTV cameras for accurate diagnostics and guarantee complete blockage removal. Our 24/7 emergency team ensures rapid response across Devon with no call-out charges.
CCTV Drain Surveys
CCTV drain surveys identify underground issues using advanced camera systems. This non-invasive technique detects cracks, root ingress, and blockages in domestic and commercial properties. We provide detailed reports to inform repair strategies and ensure compliance with drainage regulations.
Pipe Bursting
Pipe bursting replaces damaged pipes without excavation using expanding devices. Suitable for clay, concrete, and pitch fibre pipes, this method installs durable MDPE or HDPE replacements with minimal disruption to gardens and driveways.
Septic Tank Services
We offer septic tank installations, emptying, and compliance checks. Our services include drainage field installations and upgrades to meet 2015 general binding rules. We ensure proper system functionality and regulatory compliance for residential properties.
Water Main Repairs
Water main repairs address burst pipes and leaks using impact moling and open trench techniques. Our WRAS-approved engineers perform leak detection and install new ducted piping systems with minimal disruption to property landscapes.
People
Gavin Roberts
Director
Gavin leads Drain Wizard's operations, overseeing project delivery and quality assurance. With 20+ years in drainage solutions, he ensures technical excellence and customer satisfaction across all service provisions.
Beverley Sheehan
Office Administrator
Beverley manages administrative operations, coordinating emergency call-outs and client communications. Her organisational expertise ensures efficient service scheduling and customer support for Drain Wizard's clients.
Questions
What areas do you cover?
We serve Exeter, Tiverton, Exmouth, and surrounding Devon areas within a 60-minute response time.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to drainage crises with no call-out charges.
Are your prices fixed?
We provide fixed pricing for all services with transparent cost breakdowns before work commences.
What accreditations do you hold?
We maintain WRAS approval, CHAS certification, and SafeContractor status for water and drainage work.
Can you handle commercial projects?
Yes, we provide comprehensive drainage solutions for both residential and commercial properties.
How quickly can you respond?
Our average arrival time across Devon is 60 minutes for emergency drainage issues.
Reviews (4)
Barnaby Green
Oct 21, 2021
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Critical:Responsiveness
Called and emailed a bunch of times but they never got back to me despite saying they would. Went with Metro in the end who were reliable, polite, resposive and cheaper.
Called and emailed a bunch of times but they never got back to me despite saying they would. Went with Metro in the end who were reliable, polite, resposive and cheaper.
Steve Duffy
Aug 16, 2021
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Fab job!!! Really good price after being quoted stupid money by a cowboy. Pleasant lads. Quick clean efficient.
Mark Lanchester
Oct 12, 2020
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Bad problem broken victorian drain under kitchen flooring which had to come up, to reveal several litres of stagnant waste water and the cause of the mysterious foul smells! Fixed without fuss by Chris of Drain Wizard; whole system checked over for possible future problems before floor replaced for our peace of mind! Excellent job all round and all within a day with site left immaculate. Highly recommended.
Alexandra Stevens
Oct 01, 2017
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Drain wizard have just replaced damaged pitch fibre drainage pipes at my property. Job well done! Very polite guys who cleared up and made good after the work had been done. And did the work on the days promised. Would highly recommend.