Business Details
17 Years
experience
Emergency
services
Trusted Locksmith Services in St Helens
Established in 2009, Lockkeys Locksmith Services is a family-owned business serving St Helens and surrounding areas. With over four decades of combined experience in security and locksmithing, we specialise in residential and commercial lock solutions, including emergency services, UPVC door repairs, and high-security lock installations. Our team prioritises transparency, offering competitive pricing with no call-out fees or VAT, ensuring rapid response times within 30 minutes. As proud members of the St Helens Trader Register, we guarantee all work for 12 months, combining technical expertise with a commitment to local community values. 
Services
Emergency Locksmith
Lock Replacement
UPVC Door Repairs
Anti-Snap Locks
Locksmith Training
Garage Door Locks
Window Restrictors
Master Key Systems
Safe Access
Security Surveys
Details
- Year established: 2009
Highlights and features
- Family-owned with 45+ years of combined experience in security and locksmithing.
- Transparent pricing with no call-out fees or VAT.
- Guaranteed 30-minute response for emergency services.
- Specialist in UPVC door lock repairs and high-security installations.
- Proudly serving local communities in St Helens and Merseyside.
Associations and certifications
- St Helens Trading Standards Register
Services
Emergency Locksmith
We provide rapid emergency lockout solutions for residential and commercial properties. Our team responds within 30 minutes to unlock doors, replace damaged locks, and restore security. Services include key extraction, lock snapping repairs, and 24/7 availability for urgent situations.
UPVC Door Repairs
Specialist repairs for UPVC door locks, including multipoint mechanisms, euro cylinders, and alignment adjustments. We diagnose common issues like stiff handles or failed locks, offering durable replacements and realignment to ensure smooth operation and enhanced security.
Anti-Snap Lock Installation
We install 3-star diamond-grade anti-snap locks to protect against forced entry. These high-security cylinders meet British Standards, resisting lock snapping and drilling attacks. Ideal for homeowners seeking compliance with insurance requirements and improved property safety.
Locksmith Training
Our intensive training courses cover lock picking, cylinder replacement, and UPVC door repairs. Designed for aspiring locksmiths, the curriculum includes hands-on practice with tools and techniques, preparing students for residential and commercial service provision.
Security Surveys
We conduct comprehensive security evaluations for homes and businesses, identifying vulnerabilities in existing lock systems. Recommendations include upgrading to high-security locks, installing window restrictors, and implementing master key systems for enhanced protection.
People
Derek Mercer
Owner & Lead Locksmith
With over 45 years in the security industry, Derek founded Lockkeys Locksmith Services in 2009. He specialises in UPVC door repairs and high-security installations, combining technical expertise with a commitment to local service.
Pam Mercer
Co-Owner
Pam co-runs Lockkeys Locksmith Services, managing customer relations and administrative operations. Her dedication to transparency and customer satisfaction ensures a seamless experience for clients requiring emergency or scheduled services.
Questions
What areas do you cover?
We serve St Helens, Widnes, Prescot, Warrington, and surrounding Merseyside areas with rapid response times.
Do you charge VAT?
No, all our services are VAT-free to keep costs affordable for customers.
Can you replace UPVC door locks?
Yes, we specialise in repairing and replacing UPVC door locks, including euro cylinders and multipoint mechanisms.
Are your prices transparent?
Yes, we charge per job, not hourly, with no hidden fees or call-out charges.
Do you offer emergency services?
Yes, our emergency locksmith service responds within 30 minutes for lockouts and urgent repairs.
Do you provide security advice?
Yes, we offer free security surveys and recommend high-security locks to meet insurance requirements.
Videos
Reviews (6)
Philip Platt
Dec 04, 2021
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I called at 9am regarding a broken lock mechanism on my patio doors, Derek came round with his colleague at 12:30, diagnosed the issue, sorted the part, fitted and done by 14:30.
Superb service, very knowledgeable and nice fellas.
Superb service, very knowledgeable and nice fellas.
Kevin Dean
Nov 28, 2021
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Excellent service, left everything in better working order than when the door was originally fitted. Highly recommended and excellent value.
Ann Roberts
Nov 07, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Derek responded very quickly and did a great job at a great price, would definitely recommend.
Derek responded very quickly and did a great job at a great price, would definitely recommend.
Graham Barlow
Sep 13, 2021
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Positive:Quality,Responsiveness,Value
Derek came on time and replaced the misaligned barrel in no time. Friendly reliable and efficient. Highly recommended
Derek came on time and replaced the misaligned barrel in no time. Friendly reliable and efficient. Highly recommended
Danny Banks
Aug 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very professional and a quick response and very good service and very good work carried out would highly recommend
Very professional and a quick response and very good service and very good work carried out would highly recommend
Paula Haggett
Mar 31, 2021
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Positive:Professionalism,Punctuality,Value
Derek arrived within half an hour and was very professional. He explained everything he was doing and gave us tips to stop it happening again...He completely his work within 10 mins..I would highly recommend him to family and friends.
Services:Repair hardware,Building lockout,Security door locks
Derek arrived within half an hour and was very professional. He explained everything he was doing and gave us tips to stop it happening again...He completely his work within 10 mins..I would highly recommend him to family and friends.
Services:Repair hardware,Building lockout,Security door locks
