Business Details
Trusted PR & Social Media Experts in London
Richmond & Towers is a 100% employee-owned, B Corp certified public relations and social media agency based in London. With over 90 years of combined experience, our team specialises in crafting impactful communications strategies for food, drink, wellbeing, and lifestyle brands. Our employee-owned structure fosters a culture of collaboration, accountability, and long-term client relationships, evidenced by our staff retention rate three times the industry average.As a B Corp certified agency, we prioritise social and environmental responsibility alongside business performance, ensuring our work creates positive impact beyond client deliverables. Our expertise spans PR, influencer marketing, content creation, and digital strategy, delivered through a straight-talking approach that focuses on tangible business outcomes.
Services
PR
Social Media
Influencer Marketing
Content Creation
Media Training
Digital Strategy
Crisis Management
Highlights and features
- We are the UK's first 100% employee-owned PR agency with 90+ years of industry experience
- Our B Corp certification demonstrates commitment to social and environmental responsibility
- Staff retention rate three times the industry average ensures consistent account teams
- Specialised expertise in FMCG, food and drink PR across international markets
- We partner with Working Options to promote diversity in the communications industry
Associations and certifications
- B Corp
Services
PR
Our public relations services combine creative storytelling with strategic media engagement to build brand visibility and credibility. We specialise in consumer, B2B, and corporate media relations for food, drink, and lifestyle brands. With decades of industry experience, we deliver campaigns that generate media coverage and drive business outcomes.
Social Media
We develop data-driven social media strategies that create meaningful audience engagement and build brand communities. Our approach focuses on authentic content creation and platform-specific tactics that deliver measurable results. As a B Corp certified agency, we ensure responsible digital practices across all campaigns.
Influencer Marketing
Our influencer marketing services create authentic partnerships that drive brand awareness and consumer trust. We specialise in developing credible campaigns that avoid superficial engagement. Our strategic approach ensures measurable impact through carefully selected influencer collaborations aligned with brand values.
Content Creation
We produce compelling content that tells brand stories across multiple channels. Our services include campaign development, editorial content, and multimedia assets tailored to target audiences. With expertise in food, drink, and lifestyle sectors, we create content that drives engagement and supports business objectives.
Media Training
Our media training services prepare spokespeople for successful media interactions through tailored coaching sessions. We focus on message development, interview techniques, and crisis communication preparedness. With experienced trainers, we build confidence and ensure consistent brand messaging across all media engagements.
People
Nikki Thomson
CEO
Nikki Thomson leads Richmond & Towers with a commitment to ethical communications and employee empowerment. With extensive industry experience, she drives our strategic direction while maintaining our B Corp values and employee-owned culture.
Matt de Leon
Managing Director
Matt de Leon oversees day-to-day operations at Richmond & Towers, ensuring exceptional client service delivery. His leadership focuses on maintaining our employee-owned ethos while driving innovation in communications strategies for our food and drink clients.
Nicole Kennedy
Head of Creative Strategy
Nicole Kennedy leads our creative strategy team, developing innovative campaigns that combine storytelling with business objectives. With deep FMCG expertise, she ensures our clients' brand narratives resonate with target audiences and drive measurable results.
Rob Metcalfe
Chairman
Rob Metcalfe provides strategic guidance as Chairman, drawing on decades of industry experience. He champions our employee-owned structure and ensures our continued focus on delivering exceptional value to clients through authentic communications.
Katie Watson
Director
Katie Watson directs key client relationships at Richmond & Towers, specialising in trade PR and brand growth strategies. Her expertise in FMCG communications helps clients achieve both consumer and retail market success through integrated campaign approaches.
Questions
What makes Richmond & Towers different from other PR agencies?
We're the UK's only 100% employee-owned, B Corp certified PR agency, combining ethical business practices with exceptional team continuity and sector-specific expertise in food, drink, and lifestyle communications.
Do you specialise in specific industry sectors?
We specialise in FMCG, particularly food, drink, wellbeing, and lifestyle brands, with 90+ years of combined experience creating successful campaigns for both challenger brands and international household names.
How does your employee-owned structure benefit clients?
Our employee-owned structure ensures greater accountability, team continuity (with retention rates 3x industry average), and a culture where everyone takes ownership of client success through shared business responsibility.
What services do you offer?
We offer integrated PR, social media, influencer marketing, content creation, media training, and digital strategy services tailored to food, drink, and lifestyle brands seeking authentic audience engagement.
Are you certified for ethical business practices?
Yes, we're B Corp certified, meeting the highest standards of social, environmental, and ethical responsibility while maintaining our commitment to balancing profit with purpose in all business decisions.
