Business Details
22 Years
experience
Your Trusted Automotive Parts Supplier in Great Yarmouth
Established in 2004, we are a family-run automotive parts specialist serving garages, workshops, and private motorists in Great Yarmouth. Our team combines over 40 years of industry experience with a commitment to customer relationships, offering expert advice and competitive pricing. We pride ourselves on maintaining extensive stock levels, enabling same-day delivery for trade customers across Great Yarmouth and Gorleston. Our counter team and delivery fleet ensure timely solutions for both professional mechanics and DIY enthusiasts. As a United Aftermarket Network member, we leverage industry connections to provide premium OEM and aftermarket brands.Our warehouse and auto superstore stock thousands of parts, tools, and consumables, supported by a dedicated team that rarely leaves once they join. We maintain high service standards through continuous operational improvements while preserving our independent, customer-focused ethos. Our achievements include Small Factor Of The Year finalist status and UAN Member Of The Year recognition. We operate six days a week with a focus on accessibility, offering public access to our well-stocked superstore. Our services extend beyond parts supply to include on-site number plate production and technical support.
Services
Car Parts Supply
Battery Replacement
Wiper Blades
Auto Bulbs
Brake Components
Oil & Lubricants
Number Plate Services
Tools & Equipment
Car Care Products
Same-Day Delivery
Details
- Year established: 2004
Highlights and features
- We offer over 20 years of specialist automotive parts experience
- Our same-day delivery service covers Great Yarmouth and Gorleston
- Our team maintains 40+ years of combined industry expertise
- We stock 25,000+ parts with access to 1 million+ through UAN
- Our family-run business maintains personal customer relationships
Associations and certifications
- United Aftermarket Network
- IAAF
What people say
First class service
Knowledgeable staff
Same day delivery
Reasonable prices
Friendly service
Services
Car Parts Supply
We supply OEM and aftermarket car parts for all vehicle types, maintaining extensive stock levels while leveraging UAN connections for specialist items. Our inventory covers mechanical components, consumables, and performance parts for both modern and classic vehicles. Expert staff provide technical advice to ensure correct part selection for professional and DIY customers.
Same-Day Delivery
Our dedicated delivery fleet provides same-day parts distribution across Great Yarmouth and Gorleston for trade customers. With four experienced drivers and meticulous scheduling, we ensure timely deliveries before 12:30 cutoff. This service supports garages and bodyshops requiring urgent components for vehicle repairs and maintenance.
Number Plate Services
We produce BS-compliant number plates and custom show plates while customers wait. Our service includes standard replacements, show plates, and accessories meeting UK legal requirements. Customers benefit from immediate availability and expert guidance on plate specifications and regulations.
Car Care Products
Our range includes car care products from primers and polishes to cleaning equipment and protective coatings. We stock premium brands and value options for both professional detailers and private owners. The product selection covers exterior finishes, interior care, and maintenance tools for vehicle preservation.
Tools & Equipment
We supply hand tools, workshop equipment, and consumables for professional garages and DIY enthusiasts. Our inventory spans single items to full workshop setups, including specialist tools for automotive applications. Products are available for immediate collection or next-day delivery to support repair operations.
People
Martin
Owner & Director
With over 40 years in the automotive industry, Martin co-founded 1st Call in 2004 and continues to lead the business with extensive sector knowledge and operational experience.
Robert
Director
Starting in a Ford dealership parts department, Robert joined 1st Call in 2010 and progressed to senior management in 2024, bringing specialist automotive trade expertise.
George
Telesales / Counter
Having joined part-time in 2012, George now serves as a key telesales contact, offering in-depth product knowledge and customer service experience to support trade and retail clients.
Andy
Telesales / Counter
Bringing prior motor factor experience, Andy joined in 2018 to provide technical advice and parts support, combining industry knowledge with customer-focused service for both trade and private customers.
Ian
Warehouse Manager
Starting as a van driver in 2010, Ian now oversees warehouse operations, ensuring efficient stock management and supporting counter services with logistical expertise developed over 14 years in the business.
Questions
What automotive parts brands do you stock?
We carry 25,000+ parts from 100+ leading brands including Bosch, Delphi, Gates, NGK, and UFI alongside our own premium value range.
Do you offer same-day delivery for trade customers?
Yes, we provide same-day delivery across Great Yarmouth and Gorleston with a 12:30 cutoff time for orders.
Can you help with specialist automotive component sourcing?
Our United Aftermarket Network membership gives access to 1 million+ parts for specialist requirements beyond our extensive stock.
What are your counter service hours?
Our parts counter operates Monday-Friday 8am-5:30pm and Saturday 8am-1pm with experienced staff available for technical advice.
Do you serve both trade and private customers?
Yes, we support professional garages with trade accounts and private motorists needing parts, tools, and technical guidance.
What additional services do you provide?
We offer on-site number plate production, tool supply, car care products, and technical support alongside our core parts business.
Reviews (5)
Lewis Gauld
Mar 23, 2021
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Has been my go to supplier for FK Engine Refine and couldn't recommend a better local one. Always fast and reliable, the click and collect system on their website is unmatched and very well priced. Be seeing a lot more of them in years to come, well done guys!
Josh Clifton
Dec 19, 2020
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First time customer to 1st call, very fast and helpful. Prices and quality was better than most local motor stores too.
Ian Vicedomini
Dec 08, 2020
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Always happy with the service and welcoming staff. A privilege to be a customer of a valuable shop and company
Martin Hope
Nov 16, 2020
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Ordered replacement wiper blades during lockdown, delivery within hours and half the price of Halfords just down the road. Will be using again when needed.
Iain Morrison
Dec 20, 2019
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Fantastically helpful and knowledgeable staff ... Great to chat to and obsessed with delivering best service. Parts quality is incredible while prices are more than reasonable ...only had one defective part in years (manufacturers fault) ... Rob there dealt with it and went far above what I would expect for an excellent result. Can't recommend them highly enough!
