Business Details
6 Years
experience
Your Trusted 24/7 Private Hire Taxi Service
Established in 2020, J M B Taxi provides reliable 24-hour private hire taxi services across Exeter and surrounding regions. Our pre-booking system ensures availability for both local and long-distance journeys, including airports, seaports, train stations, and city centres. All drivers are DBS checked, guaranteeing safety and professionalism for every passenger. We specialise in punctual, courteous transportation for appointments, business travel, and personal errands. Our commitment to efficiency extends to grocery delivery services within the Exeter area.With two dedicated contact numbers and an online booking system, we prioritise accessibility and customer convenience. Our team understands the importance of timely arrivals and stress-free travel experiences. Operating day and night, we cater to urgent and planned journeys alike. Customer feedback consistently highlights our dependable service and well-maintained vehicles. For both regular commuters and one-time travellers, J M B Taxi remains a trusted transport solution.
Services
Airport Transfers
Seaport Transport
Train Station Rides
City Taxi Service
Local Taxi Hire
Grocery Delivery
Details
- Year established: 2020
Highlights and features
- We operate 24 hours a day, 365 days a year
- All drivers undergo DBS criminal record checks
- Specialise in long-distance journeys to major cities
- Offer pre-booking to guarantee vehicle availability
- Provide both passenger transport and grocery delivery
Associations and certifications
- DBS Checked
Services
Airport Transfers
We provide scheduled transfers to and from major UK airports including Heathrow, Gatwick, and Bristol International. Our pre-booked service ensures timely arrivals for check-in and prompt collections after landings. With real-time flight tracking, we adjust arrival times for delays, guaranteeing stress-free airport journeys for business and leisure travellers.
Grocery Delivery
Our local grocery delivery service collects purchases from Exeter retailers and delivers them directly to customers' homes. This service benefits elderly residents, busy professionals, and those without personal transport. We handle perishable items with care and maintain delivery efficiency through optimised route planning across the city.
Train Station Rides
We offer door-to-station transportation with waiting facilities for return journeys. Our service covers major regional stations including Exeter Central and Plymouth. Drivers monitor train schedules to accommodate timetable changes, ensuring passengers catch connecting services while enjoying comfortable waiting in vehicles during extended stops.
Long Distance Hire
Our vehicles transport passengers between UK cities including London, Cardiff, and Birmingham. The service includes comfort breaks and driver rotations for extended journeys. We provide vehicle tracking information for client reassurance and maintain consistent pricing structures without hidden charges for additional stops.
Local Taxi Service
We serve Exeter's urban and suburban areas with wheelchair-accessible vehicles. Our drivers receive regular route knowledge updates to navigate changing road conditions efficiently. The service includes medical transport with appointment confirmation features and waiting time included in standard pricing structures.
People
Justin M. Batten
Owner
Justin M. Batten established J M B Taxi in 2020 after 15 years' experience in transport management. He oversees daily operations and driver training programs. His leadership focuses on maintaining high safety standards and customer satisfaction through continuous service improvement initiatives.
Questions
How far in advance should I book a taxi?
We recommend booking at least 24 hours in advance, though last-minute bookings may be available. Airport transfers require minimum 3-hour notice for domestic flights and 4 hours for international departures.
Do you charge extra for late-night journeys?
Our standard rates apply 24/7 with no additional charges for late-night journeys. The quoted price includes all standard fees, though additional charges may apply for waiting time beyond agreed parameters.
Can I request a specific vehicle type?
We offer standard saloon cars, executive vehicles, and wheelchair-accessible minibuses. Specific vehicle requests require 48-hour notice and are subject to availability confirmation at booking.
What happens if my journey runs over the estimated time?
Drivers monitor journey progress and contact the office if delays exceed 15 minutes. We adjust billing in real-time for extended journeys, with all additional charges agreed with customers before incurring extra costs.
Are child car seats provided?
We supply EU-approved child car seats when requested at booking. Parents may bring their own seats, though our drivers cannot install customer-provided safety equipment due to insurance regulations.
How do you handle lost property?
All vehicles are inspected after each journey. Found items are stored securely for 14 days. Contact our office within 24 hours of travel with specific details about lost items for collection arrangements.
Reviews (2)
Francine
Nov 18, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Used the taxi from Topsham to Heathrow. Very good communication throughout. Reliable. Arrived in good time and managed to accommodate 6 cases and 2 people without a problem. Would recommend!
Used the taxi from Topsham to Heathrow. Very good communication throughout. Reliable. Arrived in good time and managed to accommodate 6 cases and 2 people without a problem. Would recommend!
Francine
Nov 18, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
Used the taxi from Topsham to Heathrow. Very good communication throughout. Reliable. Arrived in good time and managed to accommodate 6 cases and 2 people without a problem. Would recommend!
Used the taxi from Topsham to Heathrow. Very good communication throughout. Reliable. Arrived in good time and managed to accommodate 6 cases and 2 people without a problem. Would recommend!
