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Your Trusted Community Pharmacy in Pontypool
New Inn Pharmacy is an independent community pharmacy serving New Inn, Griffithstown, Sebastopol, and Pontypool. Established to provide accessible healthcare solutions, we offer prescription dispensing for NHS and private patients, including a 24/7 collection point and home delivery services. Our team specialises in treating common ailments such as sore throats and urinary tract infections through the NHS Wales Common Ailments Service, while our Independent Prescribing Pharmacist provides diagnosis and treatment for skin infections, ear infections, and excessive ear wax.

We also deliver private services like microsuction ear wax removal and a weight management programme using Mounjaro injections. With a focus on patient education and medication safety, we provide health advice, surgical appliances, and blood pressure testing. Our commitment to community health is reinforced through free NHS services including flu vaccinations, emergency hormonal contraception, and hospital discharge medication reviews, ensuring comprehensive care tailored to local needs.
Services
Prescription Dispensing Repeat Dispensing Health Advice Surgical Appliances Common Ailments Service Ear Wax Removal Stop Smoking Service Flu Vaccination Emergency Hormonal Contraception Blood Pressure Testing
Highlights and features
  • We offer 24/7 prescription collection for uninterrupted access to medications.
  • Our home delivery service ensures convenience for patients in local areas.
  • NHS Wales Common Ailments Service treats sore throats and UTIs without GP referrals.
  • Independent Prescribing Pharmacist provides diagnosis and treatment for infections.
  • Private ear wax removal using microsuction for safe, effective care.
Services
Prescription Dispensing
We dispense NHS and private prescriptions, ensuring accurate medication management and safety checks. Our computerised Patient Medication Record tracks prescriptions to identify interactions and suitability. Patients receive expert advice on proper usage and storage of medicines, supporting effective treatment outcomes.
Common Ailments Service
This NHS Wales-funded service treats 26 common conditions without GP referrals, including sore throats, urinary tract infections, and skin issues. Patients receive free consultations and treatment plans, reducing pressure on primary care services while ensuring timely access to essential healthcare.
Ear Wax Removal
Our private microsuction service safely removes excessive ear wax, the gold standard for this procedure. A prior NHS ear health consultation diagnoses issues, and follow-up appointments ensure complete care, enhancing hearing and comfort for patients.
Weight Management
The Mounjaro injection programme supports weight loss through appetite suppression, combined with dietary and lifestyle advice. Tailored doses start at 175/month, with pharmacist-led consultations ensuring eligibility and ongoing support for sustainable results.
Flu Vaccination
We offer free NHS flu jabs for eligible groups and private vaccinations at 25. The service includes education on flu prevention, vaccine efficacy, and post-vaccination care, protecting individuals and communities during flu season.
Questions
How do I book an appointment for the Common Ailments Service?
Use our online booking system or contact us directly to schedule a consultation with our pharmacist.
Are prescription deliveries available outside Pontypool?
Delivery is limited to New Inn, Griffithstown, Sebastopol, and Pontypool as specified in our service area.
Can I get emergency contraception without a prescription?
Yes, our free NHS Emergency Hormonal Contraception Service provides medication and advice in private consultations.
Do you offer private healthcare services?
Yes, including ear wax removal, weight loss injections, and private flu vaccinations with transparent pricing.
What payment methods are accepted for private services?
Payment details are not specified in the text; please contact us for current options.
Reviews (4)
John Bills
Jan 17, 2022 Report
I have just moved into the area and contacted the Pharmacy regarding prescriptions, the person I spoke to was very helpful and polite a credit to the Pharmacy.
Colin W.
Dec 22, 2021 Report
My Wife and I have used this Pharmacy for many years. We phone them to renew our prescriptions and they text us when to collect them. They are very polite, patient, and professional, as well as being so friendly. The Pharmacist is always available if needed for a personal chat. Thanks also to Sam and her mum for the jovial banter over the years.
Hannah Collins
Sep 09, 2021 Report
WORLDS apart from another pharmacy not too far away I had my prescription moved here yesterday after having no end of issues trying to get my prescription. I was in and out in less than 3 minutes and the lady on the counter was so friendly and cheerful. I will be using this pharmacy for everything in future.
Monty Threader
Jan 28, 2021 Report
Staff are very helpful and doing a great job at all times especially during Covid. The pharmacist will always help so glad they are my local pharmacy