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Business Details
40 Years
experience
Expert Estate Agents in Surrey Quays, London
Since 1986, Oliver Jaques has established itself as a trusted name in residential property sales, lettings, and management across South-East and East London. Our experienced team combines deep local market knowledge with a commitment to personalized, honest advice, prioritizing clients' needs over transactional targets. With over three decades of operation, we have cultivated a reputation for professionalism, transparency, and exceptional service, supported by a high rate of repeat business and recommendations.

Our approach emphasizes listening to clients, providing tailored solutions, and maintaining integrity throughout every property journey. Backed by accreditations from ARLA Propertymark and NAEA, we ensure compliance with industry standards while fostering long-term relationships rooted in trust and reliability.
Services
Residential Sales Property Lettings Property Management Free Valuation New Developments Landlord Services Tenant Services Sales Consultation Letting Advice Property Viewings
Details
  • Year established: 1986
Highlights and features
  • We have over 35 years of experience in residential property services.
  • Our team offers in-depth local market knowledge of South-East London.
  • Over 50% of our business comes from repeat clients or recommendations.
  • We are accredited by ARLA Propertymark and NAEA for professional excellence.
  • We provide transparent advice and avoid hidden fees or aggressive tactics.
Associations and certifications
  • ARLA Propertymark
  • NAEA (National Association of Estate Agents)
What people say
Prompt replies Exceptional eye for detail Highly recommend Efficient Friendly and professional
Services
Residential Sales
Oliver Jaques provides expert residential property sales services, guiding clients through the selling process with personalized strategies and market expertise. Our team ensures competitive pricing, effective marketing, and seamless transactions, leveraging over 35 years of local knowledge in South-East London. We prioritize transparent communication and dedicated support, helping homeowners achieve optimal sale prices efficiently.
Property Lettings
Our lettings service connects landlords with quality tenants while managing every aspect of the rental process. From property valuation to tenant vetting and lease administration, we offer comprehensive solutions tailored to property owners' needs. With a focus on compliance and proactive management, we ensure hassle-free letting experiences in London's competitive rental market.
Property Management
Oliver Jaques offers full-service property management, handling maintenance, tenant relations, and regulatory compliance for landlords. Our dedicated team ensures properties remain well-maintained and profitable, with regular updates and responsive support. This service provides peace of mind through professional oversight and adherence to industry standards.
Free Valuation
We provide complimentary property valuations to help clients understand their home's market value. Our experts assess current trends, property condition, and location factors to deliver accurate, data-driven estimates. This service supports informed decision-making for both sales and rental strategies in South-East London.
New Developments
Specializing in new residential developments, we assist clients in navigating property launches and off-plan purchases. Our team offers insights into emerging markets, investment potential, and development-specific advantages, ensuring clients capitalize on opportunities in London's evolving real estate landscape.
People
Nicola Heard
Managing Director
With extensive leadership experience, Nicola oversees strategic operations and client relations. Her expertise in estate management ensures high service standards and client satisfaction across Oliver Jaques' portfolio.
Michael Petherbridge
Area Manager
Michael brings deep local market knowledge, managing property valuations and client interactions. His approach combines professional rigor with personalized service to meet clients' property goals efficiently.
Gina Begbie
Senior Property Manager
Gina specializes in property management, delivering proactive solutions for landlords. Her attention to detail and tenant relations expertise ensure smooth operations and long-term client trust.
Erika Janosova
Property Manager
Erika excels in landlord and tenant support, managing maintenance and compliance with professionalism. Her responsive approach and market insights contribute to successful property management outcomes.
Stephen Banks
Lettings Manager
Stephen leads lettings operations, focusing on matching properties with suitable tenants. His market acumen and client-centric service enhance letting efficiency and satisfaction across London.
Questions
How do I book a free property valuation?
Contact us via phone or our website to schedule an in-person or instant valuation, where we assess your property's market value based on current trends and condition.
What areas do you cover?
We specialize in South-East and East London, including Deptford, Bow, Canada Water, Southwark, Lewisham, Rotherhithe, Surrey Quays, and surrounding areas.
Do you offer property management services?
Yes, we provide comprehensive property management, including maintenance, tenant relations, and regulatory compliance for landlords.
Is right-to-rent check assistance available?
We guide landlords through legal right-to-rent checks, ensuring compliance with current regulations for tenants in South London.
What sets Oliver Jaques apart from other estate agents?
Our local expertise, accreditations, and commitment to personalized service distinguish us, with over 50% of business from repeat clients and recommendations.
How long does selling a property take?
While varying by market conditions, our strategic marketing and negotiation skills help achieve competitive sale prices efficiently, with support throughout the process.
Reviews (5)
Hannah Knight
Oct 21, 2021 Report
Avoid at all costs, they'll do anything to avoid giving you your deposit back. Moved out of my flat earlier this year, and they spent a good few weeks trying to argue and get money out of our deposit, despite us having paid for a cleaner for an end of tenancy clean. When trying to justify the extortionate costs taken out of our deposit, they said that they had "kindly not charged us for getting Hyperoptic installed without landlord permission" - to which I forwarded an email from the landlord granting us permission. They're replying to bad reviews saying that they have no role in deposit deductions
Hristo Dushev
Oct 06, 2021 Report
Christine has been an exceptional property manager of the flat I rent. After a routine inspection earlier in the week, Christine promptly liaised with my landlord and as a result any issues I had were quickly resolved no matter how minor they were. Through her professional yet friendly approach, it was only natural for me to feel valued and understood as a tenant. I've been renting through Oliver Jaques for over 5 years now and the service just gets better and better - from Gina being my point of contact with the landlord on delicate issues, through to Erika who has always attended to my needs
Contact Christina
Oct 05, 2021 Report
Positive:Quality
Christine On is Surray Quays has offered us probably the best service Ive received from an agency over my 11 years living in the UK! Best of the best! Responsive, friendly, helpful and professional!!
Jonathan Scott
Sep 26, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Erika is an exceptional property manager providing a first class service - she continues to go above and beyond to get the best outcome in the management of my property. Piece of mind knowing that the OJ team have everything under control.
Fergus Bristow
Aug 29, 2021 Report
Really smooth, efficient and professional process with the team. Really enjoyed working with them and great to have them down the road with ample experience and info on the local area. Cannot recommend them enough and special shout out to Paul and Michael for your help over the last 6 weeks. Big thank you to the team and for the present!