Business Details
47 Years
experience
Trusted Residential Care Homes in Norfolk
Dorrington House has been dedicated to providing compassionate residential care for older adults and individuals with dementia since 1979. Our three purpose-built care homes in Dereham, Watton, and Wells-next-the-Sea offer a welcoming environment with spacious gardens and modern amenities. Each home is registered with the Commission for Social Care Inspection (CQC), ensuring adherence to rigorous care standards. We specialise in long-term residential care, short-term respite stays, and dementia day care services, available seven days a week. Our Dereham location features Close Care Flats with 24-hour warden supervision for independent living with added security.All residents benefit from en-suite accommodation, flexible care plans, and access to community facilities. Our fees are transparently aligned with Social Services Rates, applying equally to private and state-funded residents. With decades of experience, we prioritise dignity, comfort, and individual needs in a supportive setting. Our team is committed to maintaining open communication with families and carers, ensuring peace of mind for all involved. This enduring dedication to quality care has established us as a trusted provider in Norfolk.
Services
Long-Term Residential Care
Short-Term Respite Care
Dementia Day Care
Close Care Flats
24/7 Warden Support
Community Facilities Access
Flexible Care Plans
En-Suite Accommodation
Family Communication Support
Independent Living Options
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience in residential care for older adults.
- Our homes are CQC-registered with rigorous quality assurance standards.
- We offer 24/7 warden supervision in Dereham's Close Care Flats.
- Our fees align with Social Services Rates for both private and state-funded residents.
- We provide flexible care options including day care and respite stays.
Associations and certifications
- Commission for Social Care Inspection (CQC)
Services
Long-Term Residential Care
Our long-term residential care provides round-the-clock support for older adults requiring permanent accommodation. Each resident receives personalised care plans, en-suite facilities, and access to communal spaces. Our trained staff deliver assistance with daily living while maintaining dignity and independence.
Dementia Day Care
Specialised dementia day care services operate seven days a week, offering structured activities and professional supervision. This service supports carers by providing respite while maintaining continuity of care for individuals with memory conditions in a safe, stimulating environment.
Close Care Flats
Dereham's Close Care Flats combine independent living with 24-hour warden support. These self-contained units cater to those needing minimal assistance while ensuring immediate help availability, creating an ideal transition between independent and supported living.
Short-Term Respite Care
Flexible respite stays offer temporary accommodation for convalescence or carer relief. Our respite care maintains consistent quality standards, allowing guests to experience full residential facilities and professional care for periods ranging from days to weeks.
Community Care Facilities
Adjacent to our Dereham home, community care facilities provide day services and social spaces. These resources enhance accessibility to professional support networks while maintaining connections to local amenities and family visitors.
People
Steve Dorrington
Owner
With over four decades in residential care, Steve oversees operations across all three homes. His leadership maintains the family ethos established in 1979, focusing on compassionate care and continuous quality improvement.
Lorraine Dorrington
Co-Owner
Lorraine contributes extensive care sector expertise, managing administrative operations and family communications. Her approach ensures regulatory compliance while maintaining the homes' welcoming atmosphere for residents and visitors.
Questions
What types of care do you offer?
We provide long-term residential care, short-term respite stays, and specialist dementia day care services across our three Norfolk locations.
Are your fees different for private and state-funded residents?
No, our fees apply equally to both private and state-funded residents, starting from Social Services Rates.
Do you offer 24-hour support?
Yes, our Dereham home provides 24/7 warden supervision in Close Care Flats, with emergency assistance available at all locations.
Can I visit before moving in?
We encourage prospective residents and families to arrange visits to explore facilities and meet staff before making decisions.
How do you support carers?
Our day care services operate seven days a week, offering carers scheduled respite while maintaining professional care continuity for loved ones.
What happens during hospital discharge?
We work closely with healthcare professionals to ensure smooth transitions, providing necessary care assessments and support arrangements.
Reviews (3)
Laurence Orr
Aug 29, 2021
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My mother was sent here for respite and was administered "the chemical cosh" to treat her dementia. Dreadful facility.
Ornament & Diamond Painting
Dec 24, 2018
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Poorly run. Underage Meds, no dementia training given to staff when required. 1 star is being generous. How they have not been shut down is amazing. All in all a terrible place to be
Jackie Smith
May 31, 2018
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My father has been at Dorrington for some time now. And the care and understanding of the staff through the stages of his Alzheimers has been second to none.. the staff are always kind and approachable. Recently my father has been in and out of hospital. The staff have gone over and above to support me and my father in this process. I just want to say a huge thank you .i would say its more than care from staff to management there is love shown and Huge empathy on what is a difficult journey watching a loved one go through .. bravo and And the food is great...
