Business Details
48 Years
experience
Your Trusted Partner for Contract Cleaning Solutions
Established in 1978, Britannia Services Group has built a reputation as a trusted national contract cleaning provider with over 35 years of industry expertise. Our operations span the UK, supported by a dedicated team of 1,500+ staff and 20+ local area managers who oversee the daily cleaning of 12 million square feet of retail, industrial, public sector, and commercial spaces. We prioritise tailored solutions, understanding that flexibility and individual client needs are paramount to delivering exceptional service. Our commitment to exceeding client expectations is demonstrated through long-term client retention, weekly site audits, and a proven track record of resolving issues efficiently.As a family-run business, we combine practical experience with innovative approaches, including environmentally focused initiatives such as a hybrid vehicle fleet and solar-powered operations. Our market-leading gender pay gap of 0.7% reflects our dedication to equality and ethical practices. With a focus on reliability, transparency, and continuous improvement, we ensure clients receive a service that aligns with their brands professional image and operational demands.
Services
Retail Cleaning
Office Cleaning
Window Cleaning
Carpet Cleaning
Escalator Cleaning
Lift Maintenance
Graffiti Removal
Jet Washing
General Maintenance
Post-Construction Cleaning
Details
- Year established: 1978
Highlights and features
- We have over 35 years of experience in contract cleaning across the UK.
- Our team of 20+ local managers ensures personalised service and rapid response.
- We implement weekly site audits to maintain high standards.
- Our environmentally focused initiatives include a hybrid vehicle fleet and solar-powered operations.
- Market-leading gender pay gap of just 0.7% demonstrates our commitment to equality.
What people say
Best cleaning company
Prompt service
Reasonable pricing
Responsive
Deliver what they promise
Services
Retail Cleaning
Our retail cleaning services ensure high-traffic commercial spaces maintain a professional appearance. We focus on daily upkeep, deep cleaning, and post-construction tidiness, tailored to match brand standards. Clients benefit from consistent quality and rapid response times.
Window Cleaning
Specialised window cleaning covers high-level and exterior glass surfaces using safe, efficient methods. Our team ensures clarity and presentation standards for retail outlets, offices, and industrial sites across the UK.
Carpet Cleaning
Professional carpet cleaning utilises advanced equipment to remove deep-seated dirt and stains. We service commercial premises, ensuring hygienic environments and extended carpet lifespan while minimising business disruption.
Graffiti Removal
Our graffiti removal service rapidly restores exterior surfaces using eco-friendly solutions. This includes walls, signage, and public infrastructure, maintaining property aesthetics and community standards.
Post-Construction Cleaning
Comprehensive post-construction cleaning prepares new or renovated spaces for occupancy. We remove debris, dust, and residues, ensuring sites meet hygiene and safety regulations before handover.
People
David Shaw
Managing Director
David Shaw leads Britannia Services Group with over three decades of industry experience. His strategic vision focuses on client-centric service delivery and sustainable operational practices.
Richard Grinham
Commercial Director
Richard Grinham oversees commercial strategy, driving growth through competitive pricing models and long-term client relationships built on trust and transparency.
Andrew Hobbs
National Account Director
Andrew Hobbs manages key client accounts, ensuring service excellence aligns with evolving business needs while maintaining Britannia's high standards.
Mandy Youngblood
Northern Operations Director
Mandy Youngblood leads northern operations, coordinating teams to deliver consistent service quality and rapid issue resolution across regional contracts.
Keith Harris
HVAC Director
Keith Harris specialises in heating, ventilation, and air conditioning maintenance, ensuring optimal indoor environments for commercial and industrial clients.
Questions
What areas does Britannia Services Group operate in?
We cover England, Wales, Scotland, Northern Ireland, and Southern Ireland with nationwide daily cleaning operations.
How does Britannia handle client issues?
Our local area managers provide direct contact points, supported by a tiered escalation process for rapid resolution.
Are specialist cleaning services available?
Yes, including graffiti removal, jet washing, escalator cleaning, and post-construction deep cleaning tailored to specific needs.
What environmental initiatives do you implement?
We use hybrid vehicles, solar energy at headquarters, and eco-friendly cleaning chemicals to reduce our carbon footprint.
How long does contract setup take?
Large regional contracts typically require 4-6 weeks for comprehensive setup and staff deployment.
Reviews (6)
Jordy Battersby
Sep 25, 2021
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AVOID!!! AVOID!!! AVOID!!!
WOULD RATE 0 IF I COULD! Myself and my friend tried to rent a flat from them. We are both working, I earn 26.5k a year and he works part time while at uni with full student loan and a guarantor for the rent. Even with all this, they asked for a second guarantor for myself to rent the property, regardless of my wage and job security. It was obvious from the start they didn't want us to live there and had someone else lined up from the message that states "we have various other people who want to live here". They only allow people who have band 5 credit scores to live
WOULD RATE 0 IF I COULD! Myself and my friend tried to rent a flat from them. We are both working, I earn 26.5k a year and he works part time while at uni with full student loan and a guarantor for the rent. Even with all this, they asked for a second guarantor for myself to rent the property, regardless of my wage and job security. It was obvious from the start they didn't want us to live there and had someone else lined up from the message that states "we have various other people who want to live here". They only allow people who have band 5 credit scores to live
Lindsey Fallon
Mar 22, 2021
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Positive:Professionalism,Quality
I bought my family home from Britannia Group a few years ago and it's stood the test of time very well. Snagging was dealt with quickly after move in. The team are always willing to help too. Would definitely recommend!
I bought my family home from Britannia Group a few years ago and it's stood the test of time very well. Snagging was dealt with quickly after move in. The team are always willing to help too. Would definitely recommend!
Waqar Zaidi
Mar 18, 2021
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I have purchased two investment properties from Britannia Group which they manage on my behalf. I have always found them to be a professional company to deal with. The upkeep and maintenance of my properties is always top notch. The property management service is good value for money too. Shout out to Ibrahim for setting an excellent standard!
Raheel H.
Mar 15, 2021
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Very impressed with this company. Rented a 2 bed flat for 2 years before I bought a house. When I moved in there were two new mattresses, hob, oven and washing machine!!! Accommodation was professionally cleaned before handing over to me and the communal areas were cleaned regularly. Incident of local yobs kicking in communal entrance door but this was replaced straight away with a substantially stronger one. As promised during the viewing, all other residents in my building were professionals. They were very flexible with my moving out date (which kept changing) and not once did I feel like they
S. Gill
Mar 06, 2021
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I bought my new-build family home from Britannia Group. Although the build finished a bit late I was more than happy with the build quality and the handover process. They were an absolute joy to deal with and very professional throughout the entire process!
Fa Fadzzzzz Aj
Mar 01, 2021
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I purchased a new property in Stockport from Britannia Group. I lived in the property myself for a year before renting it out as a long-term investment. A particular mention to Catherine who made the sales progression process smooth and dealt with any snags after I moved in quickly. There have been no major issues to report and I would buy from Britannia Group again.
