Business Details
Emergency
services
Global Time-Critical Logistics Solutions
At Priority Freight, we pride ourselves on delivering global time-critical logistics solutions with unwavering commitment to speed, reliability, and customer satisfaction. Our 24/7 operations are supported by a multilingual team of logistics specialists, strategically placed control centres, and advanced track-and-trace technology, ensuring seamless freight management across air, road, and multimodal networks. With over two decades of experience, we specialise in overcoming complex supply chain challenges, offering bespoke solutions for industries ranging from automotive and aerospace to healthcare and high-tech sectors. Our innovative transportation management system enables real-time visibility, while our WCA membership and AEO accreditation underscore our global reach and compliance standards.From urgent medical deliveries to large-scale industrial shipments, we combine technical expertise with operational agility to meet the most demanding deadlines. Our client-centric approach prioritises transparency, with dedicated support teams available within 15 minutes of enquiry to craft tailored logistics strategies. As an industry leader, we continuously invest in technological advancements and maintain a diverse fleet to guarantee service continuity, whether handling small components or oversized cargo. Our track record of resolving production halts through creative multimodal solutions demonstrates our problem-solving ethos, while our 24-hour warehousing facilities provide critical contingency storage for time-sensitive consignments.
Services
Air charter
On board courier
Air freight
Road freight
Customs clearance
Shipment tracking
Warehousing
Emergency logistics
Multimodal transport
Freight forwarding
Highlights and features
- 24/7 global control centres monitor shipments in real-time
- 15-minute response time for urgent logistics requirements
- Multilingual team spanning 23 nationalities and 21 languages
- Proprietary transportation management system with live tracking
- AEO-certified customs clearance for expedited border processing
Associations and certifications
- Authorized Economic Operator (AEO)
- World Cargo Alliance (WCA)
What people say
Urgent delivery success
24/7 availability
Cross-border expertise
Real-time tracking
Problem-solving capability
Services
Air charter
Our air charter service specialises in urgent freight transportation where standard logistics solutions fail. With immediate access to private aircraft and helicopters, we guarantee global cargo uplift within hours, supported by 24/7 regulatory compliance management. Our logistics experts coordinate ground handling, customs documentation, and security protocols to ensure seamless operations for oversized, high-value, or time-sensitive consignments. This service particularly benefits industries requiring emergency medical equipment delivery, critical industrial components, or remote location access where commercial flights cannot operate.
On board courier
Our dedicated on-board courier service ensures door-to-door delivery of high-value, confidential, or fragile items under constant supervision. Couriers accompany consignments on commercial flights, with visa-ready personnel available within one hour of instruction. The service integrates with our real-time tracking system, providing clients with continuous visibility and status updates throughout the journey. This solution is particularly suited for urgent documentation, prototype components, or critical spare parts where cargo hold transportation poses unacceptable risk.
Road freight
Our road freight solutions combine speed with flexibility, offering direct, indirect, and urgent delivery options across Europe. With access to a diverse fleet including low loaders and curtain-siders, we handle consignments from 14kg parcels to 12-tonne industrial machinery. The service includes 24/7 route optimisation, customs documentation preparation, and real-time GPS tracking, ensuring efficient cross-border movements even during unexpected disruptions like Brexit-related border checks.
Customs clearance
Our AEO-certified customs clearance service expedites border compliance through in-house expertise and digital documentation systems. We manage import/export declarations, safety & security filings, and temporary storage arrangements across UK and EU jurisdictions. The 24/7 team utilises 'Clearance on Wheels' authorisation to process goods at our premises rather than public facilities, reducing delays while maintaining full HMRC compliance for both standard and emergency shipments.
Shipment tracking
Our proprietary transportation management system provides end-to-end visibility with real-time location data and milestone updates. Clients access a cloud-based portal for tracking consignments across multiple transport modes, with automated alerts for schedule deviations. The system integrates with ERP platforms via EDI, supports multi-currency operations in 21 languages, and maintains audit trails for compliance verification during international freight movements.
Questions
How do you handle urgent international shipments?
We deploy our global network of partners and proprietary TMS to create multimodal solutions, combining air charter, road transport, and expedited customs clearance to meet critical deadlines.
Can you transport oversized cargo?
Yes, our diverse fleet includes specialist vehicles for abnormal loads up to 12 tonnes, supported by route planning experts who coordinate permits and logistics for oversized consignments.
How does your tracking system work?
Our cloud-based TMS provides real-time GPS updates accessible via client portal, with automated alerts and ERP integration for seamless supply chain visibility.
What customs support do you offer?
We provide 24/7 AEO-certified customs clearance, including documentation preparation, duty calculation, and HMRC-authorised storage solutions for both UK-EU and global shipments.
How do you manage cross-border delays?
Our multilingual teams monitor geopolitical and operational risks in real-time, implementing contingency plans like route diversions or multimodal transfers to maintain delivery schedules.
What industries do you specialise in?
We focus on automotive, aerospace, healthcare, and high-tech sectors requiring time-critical logistics, with expertise in transporting sensitive components and production-critical equipment.
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Reviews (1)
Carol Jones
Oct 02, 2017
Report
Staff are friendly but full of foreigner lorry's,but have to book in advance,to park or won't get in depending What time you pull in
