Advance Appliances

Business Details

Your Trusted Source for Thermal Stores and Electric Boilers in the UK

Established with a commitment to innovation and reliability, Advance Appliances has become a trusted provider of high-quality hot water storage and electric heating solutions. Our team combines decades of technical expertise with a customer-centric approach, offering specialist advice before and after-sales to ensure optimal product performance. As an ISO 9001-certified manufacturer and member of the Hot Water Association Charter, we guarantee UK-made products that meet stringent industry standards. Our range includes thermal stores, heat pump cylinders, and buffer stores designed to integrate renewable energy sources, reflecting our dedication to sustainable engineering. With free delivery, comprehensive warranties, and technical support, we prioritise ease of installation and long-term durability.

Our 25-year guarantee on stainless steel cylinders and two-year coverage for mild steel buffers underscore our confidence in product longevity. By simplifying complex technologies, we deliver solutions that are both user-friendly and adaptable to diverse heating needs. From compact flow boilers for conservatories to large-scale thermal storage systems, our products cater to residential and commercial applications. Our partnerships with industry associations and adherence to third-party audits ensure consistent service excellence. Whether supporting combi-boiler systems or standalone heating circuits, we remain focused on advancing technology that balances efficiency with environmental responsibility.

Services

Thermal Stores Electric Boilers Heat Pump Cylinders Buffer Stores Heating Spares

Highlights and features

UK-based manufacturing with 25-year guarantees on stainless steel cylinders
ISO 9001-certified quality management systems
Specialist technical support for renewable energy integration
Comprehensive after-sales service and warranty registration process
WRAS-approved products meeting UK water regulations

Associations and certifications

ISO 9001
Hot Water Association Charter Member

What people say

25-year guarantees Easy installation Technical expertise UK manufacturing Renewable integration

Website

Update Listing

Services

Thermal Stores

Our thermal stores provide efficient hot water and heating solutions with immersion heaters. Available in vented and indirect configurations, these systems support multi-fuel inputs including solar and heat pumps. Designed for UK conditions, they feature WRAS-approved components and stratified temperature control for optimal energy use.

Electric Boilers

Compact electric flow boilers deliver space heating for residential and commercial properties. With outputs from 6kW to 12kW, these CE-marked units suit sealed or vented systems. The Plug N Glow model offers frost protection for greenhouses and easy integration with existing heating circuits.

Heat Pump Cylinders

Specialist cylinders designed for heat pump systems incorporate low-resistance coils for efficient heat transfer. Available with solar coil options, these units maintain stratification and work with various renewable energy sources. All models feature 25-year durability guarantees.

Buffer Stores

Buffer tanks from 20 to 500 litres stabilise heating systems and prevent short cycling. The compact 100L model allows space-saving installation with hot water cylinders. Mild steel construction with two-year warranty suits both domestic and commercial applications.

Heating Spares

Comprehensive range of replacement parts including immersion heaters, thermostats, and safety valves. All spares are specifically designed for Advance Appliances products, ensuring compatibility and system integrity. Stocked items available for immediate dispatch.

Questions

How do I register my product warranty?

Register online within six months of purchase using our warranty registration portal. Keep your proof of purchase ready for validation.

Are your products compatible with renewable energy systems?

Yes, our thermal stores and heat pump cylinders are designed to integrate solar, heat pump, and biomass energy sources.

Do you offer technical support for installations?

Our team provides pre- and post-sales technical advice. Contact us during business hours for system configuration assistance.

What is the delivery timeframe for standard orders?

In-stock items typically deliver within 3-5 working days. Special orders may require additional lead time.

Can I use your products with existing combi-boilers?

Yes, our thermal stores and buffer tanks work with combi-boiler systems to enhance hot water storage capacity.

What guarantees apply to stainless steel cylinders?

All stainless steel cylinders carry a 25-year durability guarantee against material failure.

Reviews (6)

Write a Review

Hlp Manager

Nov 09, 2020 Report

We have install over 50 of Advance Appliances ETS units for our customers. We find they are always cheerful and they bend over backwards to help. When we did have an issue with one of their units they responded quickly and its was resolved to our (and our customers) satisfaction. We have three more orders to place with them and highly recommend their products.

Ming Yan

Oct 22, 2020 Report

I purchased the boiler in Aug 2018, the boiler start leaking in Jan 2020. I tried to contact them for repair since earlier Feb, the customer services staff was rude and ignorance. To be honest, they couldn't care less about the customers, no reply on either the phone and e-mails. They blame the plumber didn't install it correctly, when I asked them to put it in written, so i can use it as a proof. NO RESPONSE FROM THEM AT ALL SINCE THEN. I am going to raise a mediation now, if it's not working, then i will take them to court. Never deal with a company like this, find a big brand next time, a lesson

Duncan Walpole

Jan 22, 2020 Report

I have been using Advanced appliance product for over 10 years now. Build quality and design has been proved excellent along with pre sales advice. In the rare case of issues or warranty claims they have always been sorted genially and efficiently. Delivery is fast , rarely lost, and if so tracked easily. Price is excellent value for excellent products. I can not recommend them enough, they are my go to contact for these products.
Duncan Walpole. MD. Enviromental Energy Ltd

S. Bennett

Dec 13, 2019 Report

Appalling customer service, rude, sarcastic and complete disregard for their customers. Definitely avoid and use someone else!!
**Answer below... Not genuine at all. If you want to deal with a company who couldn't care less about their customers and have obnoxious people answer the phone, then this is the one for you. After many many phone calls and weeks of no hot water the issue was resolved yes, but the experience with Advance Appliances leaves much to be desired.

Russ S.

Nov 20, 2018 Report

Over the moon happy we choose Advance Appliances for our heating and hot water solution. We spent months researching various solutions for a 500 ltr thermal store to go in our property in the South of France. By a huge leap, the Advance Appliance team stood out to be the perfect supplier and partner. You must understand when you purchase either a simple or complex need like this there are always slight tweaks needed you or your plumber did not think of. The Advance Appliance team are always willing to chat through your needs pre and post your order. This high level of customer support is very

Hoofingmarvellous

Oct 24, 2018 Report

Fantastic customer service, really knowledgeable and helpful, nothing was too much trouble. Would HIGHLY recommend Advance Appliances - we're so glad we found them for our bespoke project.