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Business Details
49 Years
experience
British Made Stoves in Pickering Since 1977
Established in 1977, we are a family-run business rooted in North Yorkshire, where we have dedicated over four decades to crafting high-quality, energy-efficient stoves. Our journey began on a farm with a vision to innovate in stove manufacturing, and today, we operate from a purpose-built facility in Pickering, employing over 15 local staff. Our commitment to excellence is reflected in our British-made stoves, which utilise locally sourced materials to support regional businesses while maintaining environmental responsibility. Every stove we produce adheres to rigorous efficiency standards, achieving 76-81% efficiency, and meets critical certifications such as Eco Design compliance, DEFRA smoke control exemption, and Clear Skies Level 4 or 5 accreditation. As a BS EN ISO 9001:2015-certified company, we prioritise quality management, ensuring our products meet the highest industry benchmarks.

Our family legacy continues through the leadership of Phil and Nina Thurlow, who oversee factory operations, product development, sales, and quality assurance. We supply over 115 stockists across the UK and Republic of Ireland, offering a free 10-year guarantee on eligible stoves purchased through approved dealers and installed by certified professionals. Our engineering innovations, including tertiary air systems for cleaner combustion and airwash technology for clear glass, underscore our dedication to advancing stove performance. With a focus on sustainability, our stoves exceed emissions regulations by up to 70%, contributing to cleaner air and a healthier environment. Our showroom and factory remain central to our operations, providing hands-on expertise and direct engagement with customers seeking reliable heating solutions.
Services
Solid Fuel Stoves Woodburning Stoves Spare Parts Supply Guarantee Registration Stockist Locator
Details
  • Year established: 1977
Highlights and features
  • Family-run since 1977 with over 45 years of expertise in stove manufacturing.
  • Stoves designed for 76-81% efficiency with Eco Design and DEFRA approval.
  • Committed to local sourcing and supporting North Yorkshire businesses.
  • ISO 9001:2015 certified for quality management.
  • Offers a free 10-year guarantee on eligible stoves.
Associations and certifications
  • ISO 9001
  • HETAS
  • CE
  • Eco Design
  • DEFRA
  • Clear Skies
Services
Solid Fuel Stoves
Our solid fuel stoves combine advanced engineering with traditional design to deliver exceptional efficiency, ranging from 76% to 81%. Each model meets Eco Design regulations and DEFRA smoke control exemptions, ensuring compliance in restricted areas. With Clear Skies Level 4 or 5 certification, these stoves reduce emissions by up to 70% compared to older models, offering sustainable heating solutions for modern homes.
Woodburning Stoves
Designed for optimal performance, our woodburning stoves feature tertiary air systems that ignite combustion gases for cleaner burning and increased heat output. They are DEFRA-exempt, allowing use in smoke control zones, and carry Clear Skies Level 4 or 5 accreditation. These stoves exceed environmental standards while maintaining aesthetic appeal with large glass windows and airwash technology to keep glass clear.
Spare Parts Supply
We provide genuine spare parts for all our stove models through approved stockists, ensuring longevity and continued performance. This service supports customers needing replacements for wear-and-tear components or upgrades, maintaining safety and efficiency. Parts are sourced directly from our factory, guaranteeing compatibility and adherence to original manufacturing standards.
Guarantee Registration
Eligible stoves purchased from approved stockists and installed by certified professionals qualify for a free 10-year guarantee. This service covers manufacturing defects and ensures peace of mind for customers. Registration requires proof of purchase and installation, with claims processed directly through our quality assurance team to maintain high service standards.
Stockist Locator
Our nationwide network of over 115 approved stockists ensures easy access to our stoves and expert advice. The locator service helps customers find nearby dealers for purchases, installations, and after-sales support. Stockists are trained to provide accurate product information, ensuring customers receive tailored solutions for their heating needs.
People
Alan Thurlow
Founder
Co-founded the business in 1977, transitioning from farming to stove manufacturing. His vision established a legacy of quality and innovation in British-made heating solutions.
Ruth Thurlow
Co-Founder
Supported the business's growth from its inception, contributing to its development into a respected family-run enterprise with a focus on local employment and sustainability.
Phil Thurlow
Factory Manager
Oversees factory operations and product development, leveraging decades of experience to maintain high manufacturing standards and drive innovation in stove design.
Nina Thurlow
Quality Manager
Manages sales, accounts, and quality assurance, ensuring compliance with ISO 9001 standards and delivering excellence across all business operations.
Questions
What guarantees do your stoves come with?
Stoves bought from approved stockists and installed by certified professionals qualify for a free 10-year guarantee covering manufacturing defects.
Are your stoves compliant with UK environmental regulations?
All current models meet Eco Design standards, DEFRA smoke control exemptions, and Clear Skies Level 4 or 5 requirements for reduced emissions.
How can I find a local stockist?
Use our online stockist locator to find approved dealers across the UK and Republic of Ireland for purchases and expert advice.
What makes your stoves more efficient than older models?
Our stoves feature tertiary air systems for cleaner combustion and airwash technology to maintain clear glass, achieving 76-81% efficiency.
Do you offer spare parts for older stove models?
Yes, genuine spare parts are available through approved stockists for all models, ensuring long-term stove performance and safety.
Reviews (4)
Martin Lindley
Apr 15, 2021 Report
I bought a Pickering Stove from a local supplier who fitted it too. Very impressed with the look and ease of use of it. It lights virtually instantly and I'm soon turning down the air flow.rf It's very efficient and 1 log lasts ages. Very pleased with it.
Deborah Mears
Jan 07, 2021 Report
Bought a fire today. The two ladies were very helpful and pleasant but I have to say the lady whom ihave been told is the owner made me feel I was causing them hassle by ordering a fire, no customer service from her at all, but as I said the other two ladies were very helpful and friendly.
Westview Paws
Dec 19, 2020 Report
Friendly staff who are knowledgeable about the products they design and build from British steel. Eco friendly and clear skies tested already. Keep warm
St Quintin Arms Harpham
Nov 15, 2020 Report
Called to make sure they had the part I needed in stock and visited the next morning to collect. Great service and strict Covid measures in place.