Business Details
14 Years
experience
Marketing CRM Solutions Experts
B K S Consultancy was established in 2012 by professionals with extensive experience in corporate marketing and technology projects. Our mission is to empower SMEs by demystifying Marketing CRM systems and creating frictionless customer journeys. With over 20 years of expertise in B2B and B2C sectors, we specialise in aligning sales and marketing through bespoke customer journey mapping, CRM implementation, and automation. Our three-step process begins with strategic journey mapping to identify key client touchpoints, followed by systemising operations with Marketing CRM platforms like HubSpot, and culminating in automation solutions that save businesses an average of 10 hours weekly. We combine technical proficiency with practical training, ensuring clients maximise their CRM potential.Our team, led by Chartered Marketer Bushra Sheikh, has successfully transformed operations for clients like Roundhouse Design and The Planet Mark through data-driven strategies and tailored system integration. We prioritise transparency, delivering measurable results through documented processes and continuous support. Our approach focuses on simplifying complex technologies, enabling businesses to work smarter rather than harder. With a proven track record in CRM migration, process optimisation, and client relationship enhancement, we provide scalable solutions that grow with your business needs.
Services
Marketing CRM Implementation
Customer Journey Mapping
Sales Automation
HubSpot Integration
CRM Training
Process Optimisation
Data Migration
Email Marketing Systems
System Integration
Business Process Audit
Details
- Year established: 2012
Highlights and features
- We offer 20+ years of B2B and B2C marketing technology expertise
- Our three-step process delivers measurable CRM implementation results
- We provide tailored HubSpot and Keap system integration solutions
- Our automation strategies save businesses 10+ hours weekly
- We combine corporate-grade methodology with SME-focused pricing
Associations and certifications
- Chartered Institute of Marketing
What people say
Complete excellence
Highly recommend
Streamlined processes
Excellent support
Measurable results
Services
Marketing CRM Implementation
We implement tailored CRM solutions that align sales and marketing operations. Our process includes system configuration, data migration, and workflow automation. Clients benefit from improved lead tracking and enhanced customer insights through integrated platforms like HubSpot and Keap.
Customer Journey Mapping
Our bespoke journey mapping identifies key client touchpoints and system integration opportunities. We create visual representations of customer interactions to highlight improvement areas. This strategic approach enables businesses to create seamless experiences that increase client retention and conversion rates.
Sales Automation
We develop automation strategies that save 10+ hours weekly through task streamlining. Our solutions include email workflows, calendar integration, and lead nurturing sequences. These systems reduce manual work while maintaining personalised client interactions across marketing and sales functions.
CRM Training
We provide comprehensive training programs for CRM adoption. Our approach includes group sessions and individual coaching to ensure full team proficiency. Clients receive ongoing support to maximise their system's potential and adapt to evolving business needs.
Data Migration
We consolidate data from multiple sources into unified CRM systems. Our process includes data cleansing, structure optimisation, and integration with existing tools. This ensures accurate reporting and complete customer visibility across all business departments.
People
Bushra Sheikh
Co-Founder and Marketing Specialist
Chartered Marketer with 20+ years B2B/B2C experience. Expert in CRM systems, marketing automation, and customer journey strategy. Former corporate technology project lead now focused on SME digital transformation through practical system integration solutions.
Questions
What CRM systems do you specialise in?
We specialise in HubSpot and Keap implementations, with expertise in integrating these platforms with existing business systems for optimal performance.
How long does CRM implementation take?
Typical implementations take 4-8 weeks including training, with data migration and system configuration completed within 2 months for most clients.
Do you work with international clients?
While based in the UK, we work with clients globally through remote collaboration tools and virtual training sessions.
What industries do you serve?
We primarily serve service-based businesses across B2B and B2C sectors, including luxury goods, professional services, and technology companies.
How do you measure success?
We track system adoption rates, lead conversion improvements, and time savings metrics. Clients typically see 80%+ system adoption within 4 weeks and 50%+ process efficiency gains.
Can you help with CRM migration?
Yes, we specialise in migrating data from legacy systems to modern CRMs, including complete data cleansing and integration with existing marketing tools.
Reviews (3)
Business Psychic Deborah J. Dakota
Aug 11, 2021
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I recently decided to offer people on my contact list choices regarding email topics and SMS. I was able to do simple automated email campaigns in InfusionSoft classic and Keap Pro, but what I wanted was a lot more complicated.
Bushra asked the right questions to be sure what I wanted and then aced setting up everything. She is highly intelligent, efficient, and a good communicator. I am able to trust her to take initiative when appropriate, and to explain things well. She knows Keap through and through, so she is also a great resource for general learning as a supplement to Keap technical support
Bushra asked the right questions to be sure what I wanted and then aced setting up everything. She is highly intelligent, efficient, and a good communicator. I am able to trust her to take initiative when appropriate, and to explain things well. She knows Keap through and through, so she is also a great resource for general learning as a supplement to Keap technical support
Natalie McLetchie
Nov 30, 2020
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Very professional & clear with instructions. Bushra always responds quickly to questions and general enquiries and often does video walkthrough meetings to ensure we have the answers we need.
Faith Ramsay
Jul 23, 2020
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Very friendly, responsive service. I engaged BKS to create a new website and CRM system for my business. From the start they were enthusiastic and engaged and guided me through the process. They proved a good structure to the process and helped me make informed decisions along the way. The training on both the website and the CRM was comprehensive and I feel a lot more confident in my ability to keep my website updated and use my CRM to support my business. Would definitely recommend !
