Business Details
11 Years
experience
Luxury Flooring Solutions in Suffolk
Established in December 2015, we are a dedicated carpets and flooring specialist serving residential and commercial clients across Suffolk. Our team of experienced professionals brings 50 years of combined expertise to every project, ensuring exceptional craftsmanship and customer satisfaction. We pride ourselves on offering a comprehensive range of products including luxury carpets, vinyl, laminate, and LVT flooring, all available for viewing in our showroom open seven days a week. Our in-house fitting team, employed since our inception, guarantees high-quality installations for all flooring types from heavily patterned Wiltons to durable commercial-grade materials. We provide free home consultations with expert measurements and no-obligation quotes, complemented by a sample ordering service delivering options to customers within 7-10 days.Our commitment to transparency is evident in our fixed pricing structure and clear communication throughout every project phase. With consistently positive customer feedback highlighting our attention to detail and efficient service, we maintain a reputation as a trusted local supplier. Our staff's extensive product knowledge ensures tailored recommendations for both domestic and commercial spaces. We prioritise customer convenience through flexible scheduling and comprehensive support from initial enquiry to final installation.
Services
Carpets
Vinyl Flooring
Laminate Flooring
LVT Flooring
Fitting Service
Details
- Year established: 2015
Highlights and features
- In-house fitting team employed since 2015
- 50 years combined industry experience
- Free home consultations with precise measurements
- No-obligation quotes for all projects
- Extensive product range for residential and commercial needs
What people say
Perfect job
Super friendly
Efficient service
Looks amazing
Expert fitting
Services
Carpets
We offer an extensive range of luxury carpets suitable for residential and commercial properties. Our collection includes patterned Wiltons, Berbers, and durable commercial-grade options. All carpets are available for viewing in our showroom or through our nationwide sample delivery service. Our expert team provides tailored recommendations based on your specific requirements and space characteristics.
Vinyl Flooring
Our vinyl flooring solutions combine style with practicality for both domestic and commercial applications. Available in various designs including wood and stone effects. The range features durable options suitable for high-traffic areas. We provide expert guidance to help customers select the most appropriate vinyl flooring for their specific needs and environment.
Laminate Flooring
We supply premium laminate flooring that mimics natural materials while offering enhanced durability. Our collection includes various wood-effect finishes suitable for residential properties. The range balances aesthetic appeal with practical performance characteristics. Our team assists customers in selecting appropriate laminate options based on room conditions and usage requirements.
LVT Flooring
Our LVT flooring collection offers versatile solutions for modern interiors. Available in wood and stone designs with enhanced water resistance properties. Ideal for kitchens, bathrooms, and commercial spaces. We provide expert advice on selecting appropriate LVT options based on environmental factors and expected foot traffic levels.
Fitting Service
We provide professional installation for all flooring types using our in-house team employed since 2015. Services include old flooring removal, furniture handling, and precise measurements. Our fitters specialise in complex installations including patterned carpets and commercial-grade materials. We guarantee high-quality workmanship with no subcontractors used in any installation projects.
Questions
What types of flooring do you offer?
We provide carpets, vinyl, laminate, and LVT flooring solutions for residential and commercial properties.
Do you offer home consultation services?
Yes, we provide free home visits for measurements and no-obligation quotes across our service areas.
Can I order flooring samples?
Yes, customers can order up to three samples at a time for our products, delivered within 7-10 days.
Are your installers employed directly by the company?
Yes, all our flooring installers are directly employed with no subcontractors used in any projects.
Do you serve commercial clients?
Yes, our commercial department specialises in contract-quality flooring solutions with tailored service packages.
What are your showroom opening hours?
Our showroom is open Monday-Saturday 9am-5pm and Sundays 10am-4pm including bank holidays.
Reviews (4)
Liz McCathie
Feb 07, 2021
Report
Very impressed with Luke, Matthew & One Stop Carpet Shop Team. Very helpful, professional, tidy, polite, highly recommend. Have used them a few times now & will continue going forward!
Completed a lovely job, brilliant service, thanks very much!
Completed a lovely job, brilliant service, thanks very much!
Terence Clayton
Nov 14, 2020
Report
Both Matthew and Luke went the extra distance I needed to to satisfy myself that I was in excellent hands. Both of these gentlemen were so very friendly and very polite. I was put under no pressure to buy anything and was only joined by one of them at my request. Naturally, I bought my carpets with confidence. I wouldn't hesitate in giving them my recomendation and I will definitely be returning next time round.
Pipzzz
Oct 01, 2018
Report
Really good service - everyone helpful, friendly & on the ball. The fitters a great bunch. Highly recommended.
Nicola Roe
Jul 25, 2017
Report
I have been in for a quote and so pleased with the service and no forced sale or pressure. Having measurements done this weekend and hopefully go through with orfer and installation. Thanks Luke