Business Details
42 Years
experience
Premium Carpets & Flooring in Woodbridge
Archway Carpets has been serving customers with flooring expertise since 1984, combining decades of industry knowledge with a commitment to exceptional service. Founded by Graham Smith and now operated alongside his son Darrell, the business maintains a family-run ethos while offering comprehensive solutions for residential and commercial clients. Our team specialises in guiding customers through every stage of flooring selection, from free in-home consultations to precise installation, ensuring minimal disruption and maximum satisfaction. With access to an extensive range of products including premium carpets, luxury vinyl, and artificial grass, we cater to diverse needs while maintaining rigorous quality standards.Our skilled fitters deliver professional installations across homes and businesses, supported by after-sales service that prioritises client satisfaction. As active members of the local community, we extend our expertise through educational content on flooring choices and participate in charitable initiatives. Backed by partnerships with leading manufacturers and a deep understanding of practical flooring requirements, Archway Carpets continues to provide tailored solutions that balance aesthetics, durability, and value.
Services
Carpets
Vinyl Flooring
Artificial Grass
Commercial Flooring
Remnant Service
Dementia-Friendly Consultation
Carpet Moth Treatment
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of combined flooring expertise from our family-run team
- Our free in-home consultation brings expert advice directly to your doorstep
- Skilled fitters ensure professional installations with minimal disruption
- We maintain partnerships with leading flooring manufacturers for quality assurance
- Our after-sales service prioritises long-term customer satisfaction
What people say
Efficient service
Excellent job
Delighted with flooring
Speed and efficiency
Support local businesses
Services
Carpets
We provide premium carpet solutions tailored to residential and commercial requirements. Our selection includes wool, synthetic, and blended fibres in various textures and patterns. Professional measurement and installation services ensure perfect fit and longevity, with expert advice on maintenance and suitability for different environments.
Vinyl Flooring
Our luxury vinyl flooring options combine durability with aesthetic appeal for kitchens, bathrooms, and high-traffic areas. Available in wood and stone designs, these water-resistant surfaces offer easy maintenance and long-lasting performance. We provide comprehensive guidance on thickness and backing options for optimal suitability.
Artificial Grass
Namgrass artificial grass installations deliver low-maintenance outdoor spaces suitable for families and pets. This mud-free solution requires no mowing or watering while maintaining natural aesthetics. We offer expert consultation on pile height, colour options, and installation for gardens and commercial properties.
Commercial Flooring
Specialist commercial flooring solutions cater to offices, hospitality venues, and public spaces. Our range includes hardwearing carpets, safety flooring, and acoustic solutions with professional installation services. We provide tailored recommendations for high-traffic areas and specialist environments like IT rooms.
Remnant Service
Our remnant carpet service offers cost-effective solutions for small areas. Available offcuts suit boats, caravans, and garden buildings with options for immediate purchase or custom fitting. We assist with colour matching and size requirements for various applications.
People
Graham Smith
Founder
Established Archway Carpets in 1984, bringing decades of flooring expertise to Suffolk residents. His commitment to quality and customer service laid the foundation for the family business.
Darrell Smith
Director
Joined the business in 2010, continuing his mother's wish for family succession. Combines technical knowledge with design expertise to deliver tailored flooring solutions for residential and commercial clients.
Questions
Do you offer home visits for flooring consultations?
Yes, we provide free in-home consultations with professional advice on flooring options and measurements.
What types of commercial flooring do you supply?
We offer hardwearing carpets, safety flooring, and acoustic solutions for offices, hospitality venues, and public spaces.
Can you help with small carpet requirements?
Our remnant service provides cost-effective solutions for small areas including boats, caravans, and garden buildings.
Do you install artificial grass?
Yes, we supply and install Namgrass synthetic lawns with ten-year product warranties included.
Are your fitters professionally trained?
Our installation team has extensive experience delivering precise, minimally disruptive flooring installations across Suffolk.
Do you support local community initiatives?
We actively participate in charitable projects, including providing flooring solutions for families affected by childhood cancer.
Reviews (6)
Natalie Barber
Nov 18, 2021
Report
We have been purchasing our carpets and flooring from Archway Carpets for a number of years. We choose Darrell and his team as we were consciously looking to support a local independent business. We have always been happy with the customer service, help and support in ensuring we achieve the outcome we are looking for. Most recently we have had a number of rooms refloored, and we are delighted with the outcome. The fitters were extremely helpful, polite and tidy - and did a fab job with the fitting.
We'll be returning to Archway next year when we complete our next room renovation.
We'll be returning to Archway next year when we complete our next room renovation.
Fiona Simpson
May 31, 2021
Report
Super service from start to finish. A great selection of carpets to choose from. Friendly home visit so that you can see the sample in situ. I thought that I didn't want a sample of the chosen one sent to me, then changed my mind - this was no trouble. The first slot to fit the carpet didn't work for us - no problem. Fitting was smooth and the carpet looks superb. Very happy with the carpet and the customer service.
Ian O'Neill
Apr 20, 2021
Report
Very happy with the service from start to finish. Darrell and the team have local knowledge specific to the properties in our road, which proved a big advantage when selecting flooring for the property. Very professional, work very high standard, fitter on time and very cheerful to boot! Would definitely use them again. Rosie and Ian O'Neill Woodbridge
Claire Gasson
Apr 01, 2021
Report
Darrell and his team have been fantastic in supplying and fitting carpet for us. They managed to locate the last piece of the carpet we wanted in the country and then had to fit around the constraints of builders to install. Friendly fitters and great workmanship. Won't hesitate to use them again.
Damian Langan
Mar 22, 2021
Report
They say shop local. And never had a truer word been said about Archway Carpets. They are a local company who provide a quality, thorough AND competitive service. Darrel and his team at archway have been brilliant. You should shop local with Archway Carpets when looking for flooring with your home because not only will you be supporting a local independent business, but you will get a personal, friendly and professional service from the word go. The big carpet chains cant rival the quality of service Darrell and his team provide.
Natasha Hodge
Mar 15, 2021
Report
From the very start of my initial enquiry, to the fitting of my flooring, Archway Carpets were superb.
Darrell was brilliant at advising me of the right floor coverings for my needs. He also gave me tips and tricks for disposing of the old carpets and sanding floors even though he wasn't even getting a sale out of that room! He was so nice when he moved my fitting dates numerous times because the building wasn't finished. The fitters I had were beyond brilliant. Neat, tidy, polite and efficient craftsmen. You'd have to go a long way to beat Archway Carpets for service start to finish. Can't
Darrell was brilliant at advising me of the right floor coverings for my needs. He also gave me tips and tricks for disposing of the old carpets and sanding floors even though he wasn't even getting a sale out of that room! He was so nice when he moved my fitting dates numerous times because the building wasn't finished. The fitters I had were beyond brilliant. Neat, tidy, polite and efficient craftsmen. You'd have to go a long way to beat Archway Carpets for service start to finish. Can't
