Business Details
50+ Years
experience
Handmade Cakes & Patisseries | Patisserie Valerie UK
Patisserie Valerie was founded in 1926 by Theo and Esther, a husband-and-wife team who introduced continental-style patisserie to London. Over nearly a century, we have maintained our commitment to handcrafted baking using traditional techniques and premium ingredients. Our heritage includes surviving wartime challenges, expanding nationwide, and adapting to modern demands through innovations like nationwide delivery.Today, we combine our historic expertise with sustainable practices, offering a wide range of cakes, pastries, and patisseries to both individual and corporate customers. Our dedication to quality is reflected in over 40,000 customer reviews and partnerships with leading retailers. We operate from our Birmingham production facility while maintaining the warmth and attention to detail established by our founders.
Services
Birthday Cakes
Wedding Cakes
Online Delivery
Afternoon Tea
Corporate Events
Bespoke Cakes
Wholesale Supply
Letterbox Gifts
Patisseries
Seasonal Collections
Details
- Year established: 1926
Highlights and features
- We offer 100 years of expertise in artisan baking.
- Our cakes are freshly baked and frozen for freshness.
- We provide carbon-neutral nationwide delivery.
- Our team uses traditional techniques with modern innovation.
- We have over 40,000 verified customer reviews.
What people say
Delicious and refreshing
Perfect autumn birthday treat
Carbon-neutral shipping
Heavenly taste
Exquisite designs
Services
Birthday Cakes
Our birthday cakes combine creative designs with premium ingredients to make celebrations memorable. Each cake is handmade using traditional techniques, ensuring freshness through freezing and dry ice packaging. Nationwide delivery options allow customers to enjoy these showstopping creations at home.
Wedding Cakes
Wedding cakes feature intricate designs and high-quality components, crafted to match couples' visions. Available in various styles from classic to contemporary, these centrepieces are delivered with care and arrive ready to impress guests.
Online Delivery
We offer carbon-neutral delivery across the UK and Ireland, with options for next-day or scheduled slots up to 90 days in advance. Cakes are frozen and packed securely to maintain quality during transit.
Afternoon Tea
Available at UK patisseries, our afternoon tea includes a selection of sweet and savoury items alongside signature cakes. This traditional offering provides an immersive experience for customers visiting our physical locations.
Corporate Events
We supply premium cakes and patisseries to hospitality partners and gifting businesses. Our wholesale services cater to corporate needs, providing high-quality products for events and retail distribution.
Questions
How do I track my cake delivery?
You can track your order using the DPD local app or contact our customer service team for assistance.
Are your cakes suitable for vegans?
Yes, we offer vegan options like our Chocolate Fudge Cake, clearly marked on our website.
Do you deliver to Ireland?
Yes, we provide direct delivery throughout Ireland as well as the UK.
What is your return policy?
We handle complaints urgently, acknowledging within 2 working days and resolving within 5 working days.
Can I order custom-designed cakes?
Yes, we offer bespoke cake services for special occasions. Contact our team for details.
Are your packaging materials eco-friendly?
We prioritise sustainable practices, including responsible sourcing and recyclable packaging materials.
Reviews (7)
T. Sheps
Jan 09, 2022
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Awful. Cakes were dry and sickly sweet. Cake sponge was like week old dry bread. Very expensive too! 3.95 for small slice of old cake. They also add on a charge for the privilegeof eating inside. Bill came to 19 for two cakes, two teas and a juice. Will not return here again...terrible!!!
Angela Lyttle
Nov 08, 2021
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Disappointed!. Paid 4.95 for a slice of Red Velvet Cake which looked lovely and moist with lots of cream (also portion size smaller than previous). The reality was a rather hard cake that had probably been taken out of the fridge a few times before getting to my plate. Not what you'd expect when paying nearly 5 for a slice of cake. Wanted to love it, but sadly let down. However, the staff were lovely which slightly helped with the blow.
Gillian Hope
Oct 27, 2021
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Went in today for a traditional breakfast. Bacon so hard couldnt eat it I took it back to the kitchen and they changed it straight away. Unfortunately this breakfast was the same , poor quality ingredients. I would give this a miss. Such a shame used to be much better than this. Save your money head somewhere else.
Margaret Smith
Aug 15, 2021
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Great to have it open again with familiar faces amongst the staff.Good menu,catering for all. Excellent service. Convenient in centre of Bromley .
Hilary Albutt
Jan 19, 2020
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Staff very friendly, food OK, cakes are what its known for, getting repairs after being a bit tatty improved the seating, love going to this family friendly place to chill with varied seating and their iconic high tea being very popular
(2019 update) the gradual repairs seem to be completed and its even more popular. Could do with a menu update.
(2019 update) the gradual repairs seem to be completed and its even more popular. Could do with a menu update.
Lm Gmail
Jan 18, 2020
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Regular visitor of PV, however, very disappointed as the gateau now is 2/3 size of before. I know you have been in financial difficulties recently, but if your solution of saving cost is by cutting corner on cusumer's cost you are doomed. Mark my words, at least bunch of us would never have girls gathering in PV again.
Luciano Costa
Dec 24, 2019
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Farm house English breakfast Good poached eggs Also Bacon was good Only thing was The beans were not enough for me And the sausage for me has changed the flavour is not to my Liking All and All breakfus was good just need to be hotter including the cappuccino Give it a try for yourself